Updates and revolution slider - by Design

This topic has 12 replies, 4 voices, and was last updated 8 years, 9 months ago ago by Stan Russell

  • Avatar: Design
    Design
    Participant
    July 9, 2015 at 12:51

    Hi, I wanted to enquire about valid API key for Visual composure and revolution slider. Do I have to purchase these separately? The items came bundled with WooPress.

    Also and more importantly, the revolution slider is only displaying 3 slides. Is this the maximum? I have four but the fourth won’t display.

    Many thanks
    D

    11 Answers
    Avatar: stan
    Stan Russell
    Participant
    July 9, 2015 at 13:20

    Hello,

    1) our themes do not come with Revolution slider or Visual Composer keys. You do not need these keys to use bundled plugins with our theme. Latest versions of bundled plugins can be downloaded here: http://www.8theme.com/download-plugins/

    2) please provide us with admin credentials for your site and specify what slider do you have problems with. We will check it.

    Regards,
    Stan Russell.

    Avatar: Design
    Design
    Participant
    July 9, 2015 at 13:55

    Hi Stan,

    Many thanks for your reply and assistance, please see private mail for credentials.

    Please, contact administrator
    for this information.
    Avatar: stan
    Stan Russell
    Participant
    July 9, 2015 at 15:47

    Hello,

    unfortunately we can not log into your admin panel using credentials you provided us with.
    Please check them.

    Regards,
    Stan Russell.

    Avatar: Design
    Design
    Participant
    July 9, 2015 at 15:59

    Apologies see attached

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 9, 2015 at 17:26

    Hello,

    Please update Ultimate VC Addons and Visual Composer plugins https://www.8theme.com/download-plugins/ .
    After that check the slider.

    Best regards,
    Jack Richardson.

    Avatar: Design
    Design
    Participant
    July 9, 2015 at 23:05

    Sorry, issue still persisting…pm

    Please, contact administrator
    for this information.
    Avatar: stan
    Stan Russell
    Participant
    July 10, 2015 at 13:40

    Hello,

    1) our themes do not come with Visual Composer key. You do not need it to use bundled plugins with our theme. Latest versions of Visual composer or any other bundled plugin can be downloaded here: https://www.8theme.com/download-plugins/

    Please download plugins using this link and update them via FTP.

    Regards,
    Stan Russell.

    Avatar: Design
    Design
    Participant
    July 10, 2015 at 14:13

    Okay yes but every time I visit the download plugin page it asks me to login, in which I do but then it redirects me to a my accounts page where there are no downloads. I then click download page again and same process occurs.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 10, 2015 at 16:48

    Hello,

    We’ve sent plugins archives to your email address.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Design
    Design
    Participant
    July 10, 2015 at 23:41

    Hi, many thanks for the plugin updates, received with thanks and they are now updated – however the issue with the revolution slider still persists. It is only displaying 3 slides rather than the four.

    Apologies and thanks for your support

    Avatar: stan
    Stan Russell
    Participant
    July 11, 2015 at 09:56

    Hello,

    please create test slider with 4 slides, check how it is displayed and let us know results.

    Regards,
    Stan Russell.

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