Please provide us with wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 8, 2015 at 08:11
Hello,
1. Please provide us with FTP and wp-admin panel credentials in Private Content to check the issue.
2. To hide only the author name you need edit the file wp-content/themes/classico/content-grid.php (line 82) and comment the code <?php _e('by', ET_DOMAIN);?> <?php the_author_posts_link(); ?>.
We recommend to make changes in child theme http://codex.wordpress.org/Child_Themes , so create it and copy the file into child theme folder. Also “classico-child” folder is included in the theme package, you can upload it to “themes” directory.
3. To get word “comments” after “0” number you should also edit the file wp-content/themes/classico/content-grid.php in line 87 and edit the code comments_popup_link('0', '1 Comment', '% Comments', 'post-comments-count');, add “comments” after “0”.
4. Please clarify the issue with images. Provide us with a direct link where you have a problem.
5. Go to Appearance > Widgets and add an empty Text widget into “Left side top bar area”.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 7, 2015 at 21:49
Hello,
I’ve activated the plugin.
Please check.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 7, 2015 at 21:47
Hello,
You’re welcome.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 7, 2015 at 21:45
Hello @khoavo,
The plugin has been updated.
Please check it.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 7, 2015 at 21:42
Hello @UrbnDesignz,
You provided us with empty FTP account. Please give us access to the site files. Also wp-admin panel credentials are incorrect. Please check them.
Please check if the translation works properly with default Storefront theme. Unfortunately we can’t find problems with the strings in our theme. If you need code you can find it in wp-content/themes/woopress/framework/woo.php (lines 1278-1348).
Regards,
Eva Kemp.
Eva Kemp
Participant
July 7, 2015 at 16:58
Hello,
To update the plugin we need FTP credentials. So please provide us with them.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 7, 2015 at 16:56
Hello,
Please use this code:
.content-article p {
font-size: 15px !important;
color: black !important;
}
Regards,
Eva Kemp.
Eva Kemp
Participant
July 7, 2015 at 16:54
Hello,
You need ask your host to enable allow_url_fopen function and increase the value for post_max_size function.
After that check your site.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 7, 2015 at 16:24
Hello,
Please provide us with with wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 7, 2015 at 16:22
Hello,
Try to add this code in .htaccess file for your site via FTP:
<IfModule mod_headers.c>
Header set Access-Control-Allow-Origin "*"
</IfModule>
and check icons after that.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 7, 2015 at 15:41
Hello,
The issue should be fixed now.
Please check the site.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 7, 2015 at 15:39
Hello,
You have this code in custom.css file:
.single-product .tab-content h2{
display:none;
}
It removes h2 titles in the tabs as you wanted to hide “Product Description” title. So to show Raw HTML you should remove the code from custom.css or edit your content in Raw HTML from h2 to some other title.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 7, 2015 at 15:32
Hello,
Go to Theme Options > Import/Export and click “Install version” for the template you need.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 7, 2015 at 15:29
Hello,
Unfortunately there is no such option in the theme. Sorry.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 7, 2015 at 15:28
Hello,
You’ve been replied in other topic concerning images issue.
Please check it.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 7, 2015 at 15:27
Hello,
The same issue persists with default WordPress theme too.
Please update WPBakery Visual Composer and Ultimate Addons for Visual Composer plugins to the latest versions https://www.8theme.com/download-plugins/ and try to upload an image again.
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 7, 2015 at 14:23
Hello,
I’ve disabled cache plugin and cleared the cache via FTP.
Please clear your browser cache and check cart popup window now.
It’s working fine from my side now.
503 error is related to server configuration, you have to contact your hosting support concerning it.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 7, 2015 at 13:52
Hello,
I just suggested you to activate parent theme and check that the issue doesn’t persist there, but only when child theme activated. So you need check your modifications you made in the child theme.
Could you please specify what exactly you want to achieve?
Please describe in details how your footer should be displayed.
What IE version are you using? Is it the latest one?
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 7, 2015 at 12:00
Hello,
Please provide us with FTP and wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 7, 2015 at 11:58
Hello,
You mustn’t edit original theme files, because after theme update you’ll lose all changes.
You should create a child theme and copy your changes in there.
Child theme folder is already included in the Classico theme package. Please upload it to your themes folder via FTP.
Please move your changes to the child theme and let us know then.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 7, 2015 at 11:54
Hello,
1. Connect to your site via FTP (ask your host for FTP credentials if you don’t know them).
2. Once you’re connected to a server where your site files are located you need go to the directory wp-content/themes/classico/framework/shortcodes and inside you’ll see the file contact_form.php. This is a template for contact form.
3. Edit the string you need in this file.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 7, 2015 at 11:51
Hello,
Do you want to show on Chrome the same style as on Internet Explorer?
You can modify it in 8Theme Options > Typography > Footer.
