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Can't adding images - by Christophe

This topic has 10 replies, 3 voices, and was last updated 8 years, 10 months ago ago by Stan Russell

Christophe

Participant

July 6, 2015 at 22:39

Hello,

Since yesterday can’t adding images in a textbox. Is this normal?

What doing wrong in WooPress/Wordpress??

Christophe

#73526 Copied

9 Answers

Eva Kemp

Support staff

July 7, 2015 at 10:04

Hello,

Please provide us with a direct page where you have issues and show an example what you’re trying to add to Text box.

Regards,
Eva Kemp.

#73618 Copied

Christophe

Participant

July 7, 2015 at 14:11

Hello,

I try to explain:
When I adding a page and add an image (with the media-button above the editor-textbox) in the standard WP textbox then the image don’t show in the textbox.

Similar problem when I will add a member, with the Visual Composer Team Member-addon. I try adding an image with the avatar-button, but doesn’t work.

Can’t adding images.

(If the Virtual Composer plugin is deactivated then I can add images in the standard WordPress editor-textbox. Tht works perfectly)

Hope you onderstand it.

Regards,
Christophe

#73688 Copied

Eva Kemp

Support staff

July 7, 2015 at 15:27

Hello,

The same issue persists with default WordPress theme too.
Please update WPBakery Visual Composer and Ultimate Addons for Visual Composer plugins to the latest versions https://www.8theme.com/download-plugins/ and try to upload an image again.

Thank you.
Regards,
Eva Kemp.

#73711 Copied

Christophe

Participant

July 7, 2015 at 18:25

Hello,

The problem is solved.
– I remove the plugin complete.
Then upload the plugin 4.5.x and activated.
Adding images works now!!!

In your answer you say download and installed the last plugins. I did this, but VC4.6 has a Fatal Error! Then downgrade the plugin (from a backup), and this works!!!

Shame for the Fatal Error!!

Regards,
Christophe

#73763 Copied

Christophe

Participant

July 7, 2015 at 19:02

Update:

It works for one time!!!

I’m not so happy with this!
I buying a premium theme for a 100% awesome working theme and a good support, but when you say update your plugins, but the plugin gives an error in combination with the theme :-s

IT DOESNT WORK!!!!!!!!!!!!!
PLEASE HELP ME!!!!!

#73770 Copied

Christophe

Participant

July 7, 2015 at 20:46

I do further research. Following this tutorial

Then i find this error in my browser developer console:
Uncaught TypeError: Cannot read property ‘ids’ of undefined

This error came from:
../wp-content/plugins/js_composer/assets/js/backend/media-editor.js

Conlusion: It is a problem with Visual Composer!

Thanks for the help 🙁

But this not resolving the problem. Buy a theme with problems! Can’t add images and ‘special’ Goolge Map!!! Only in some cases adding images manual 🙁

Can the support help me further please??

#73785 Copied

Eva Kemp

Support staff

July 8, 2015 at 11:03

Hello,

I’ve updated Visual Composer plugin and images can be added now.
Please clear browser cache and check.

Regards,
Eva Kemp.

#73877 Copied

Christophe

Participant

July 8, 2015 at 11:51

Hi Eva,

Wauw! Thank you! I try it and works now 🙂

Thank you for the update. I try it yesterday but with no luck.

You saved my life 🙂

Thank You!!!!

Regards,
Christophe

#73901 Copied

Stan Russell

Participant

July 8, 2015 at 13:43

Hello,

we are always happy to be helpful! Have a nice day!

Regards,
Stan Russell.

#73942 Copied
Tagged: adding, can't, images, themes, woocommerce, wordpress
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