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Topic: Site not showing correctly on Google Chrome

mymediacreation

Participant

July 6, 2015 3:17 pm

Hi, I need to know what I can do to make the site compatible with google chrome. It works fine on all other browsers except Chrome.
Site URL: hidden
Theme version: classico rose
WooCommerce version: 4.2.2

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Robert Hall

Support staff

July 6, 2015 3:23 pm

Hello,

Could you please clarify with more details what exactly problem is in Chrome browser and show us screenshots?
Also please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

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mymediacreation

Participant

July 6, 2015 3:43 pm

Where do I upload the screenshots

Content is visible for topic creator and
support staff only.

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Robert Hall

Support staff

July 6, 2015 3:51 pm

You can provide us with link to screenshot or upload as image http://prntscr.com/7pgdfc.
In this case try to use LightShot program.

Regards,
Robert Hall.

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mymediacreation

Participant

July 6, 2015 4:13 pm

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mymediacreation

Participant

July 6, 2015 4:14 pm

This is the image of Chrome

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mymediacreation

Participant

July 6, 2015 5:00 pm

C:\Users\Lucille\Dropbox\Screenshots\Screenshot 2015-07-06 17.41.19.png

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Eva Kemp

Support staff

July 6, 2015 5:02 pm

Hello,

You provided us only with a site link, but not an image. Please upload your screenshot to http://dropbox.com/ or http://imgur.com/ .

Regards,
Eva Kemp.

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mymediacreation

Participant

July 6, 2015 5:07 pm

I don’t seem to upload a image only a http: link. Need help as the site is not showing correctly any alternative suggestion. I can email the snapshots. I can’t launch the site until this is resolved.

Thanks

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mymediacreation

Participant

July 6, 2015 5:23 pm

https://www.dropbox.com/sh/dvbk5rkm3r4rbbr/AAAF3ypb5Ro2p4ZvBXR7rXhta?dl=0

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Robert Hall

Support staff

July 6, 2015 5:53 pm

Hello,

Sorry, but we don’t see any problem on this screenshot.

Could you please clarify with more details?
What are you trying to achieve?

Regards,
Robert Hall.

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mymediacreation

Participant

July 6, 2015 6:05 pm

You must be joking.

https://www.dropbox.com/s/24k95t4cnxlrcfe/screenshot%20chrome.png?dl=0 the screen shot taken from chrome and https://www.dropbox.com/s/gni1lbpl4qekhmy/screenshot%20IE.png?dl=0 screen shot taken from Internet Explorer. I hope you can see the clear difference in text size, style and spacing.

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mymediacreation

Participant

July 7, 2015 2:33 am

So where is the support?

https://www.dropbox.com/s/24k95t4cnxlrcfe/screenshot%20chrome.png?dl=0 the screen shot taken from chrome and https://www.dropbox.com/s/gni1lbpl4qekhmy/screenshot%20IE.png?dl=0 screen shot taken from Internet Explorer. I hope you can see the clear difference in text size, style and spacing.
Site URL: hidden
Theme version: Rose
WooCommerce version: 4.2.2

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Eva Kemp

Support staff

July 7, 2015 11:51 am

Hello,

Do you want to show on Chrome the same style as on Internet Explorer?
You can modify it in 8Theme Options > Typography > Footer.

Regards,
Eva Kemp.

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mymediacreation

Participant

July 7, 2015 12:04 pm

that is just taken from the footer the entire site is different, I se that there are many complaints about the on the support forum about this do your self a favour go to the site in IE and open the same site up in Chrome and you will see the issue. http://www.lardiere.mymediacreation.co.za/index.php/about-us-3/

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Eva Kemp

Support staff

July 7, 2015 12:11 pm

Hello,

Could you please specify what exactly you want to achieve?
Please describe in details how your footer should be displayed.
What IE version are you using? Is it the latest one?

Thank you.
Regards,
Eva Kemp.

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Topic: Site not showing correctly on Google Chrome

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Topic: Site not showing correctly on Google Chrome

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