Forum Replies Created

Viewing 30 posts - 13,681 through 13,710 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2015 at 11:48

    Hello,

    1. Go to WP-admin panel > Revolution slider > edit a slider > select “Auto Responsive” in “Slider Layout” field, set “Force Full Width” and “Unlimited Height” to “On”, and set “Grid Height” to 550 in “Layers Grid Size” field.

    2. Unfortunately there is no such possibility. Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2015 at 11:17

    Hello @themadguru,

    Ok, looking forward to your reply.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2015 at 11:16

    Hello @Ravish Singla,

    Please provide us with FTP credentials as well.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2015 at 11:13

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2015 at 11:12

    Hello,

    Sorry for misunderstanding. This is Woocommerce configuration and you should refer to their support. Read this article:
    http://bryceadams.com/change-woocommerce-ship-different-address-default-state/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2015 at 10:15

    Hello,

    As I see your site is working now:
    http://storage3.static.itmages.com/i/15/0707/h_1436260450_4474953_3d4ec97044.png

    Please clear browser cache and check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2015 at 10:13

    Hello,

    Map isn’t shown with default WordPress theme too. You can enable Twenty Fifteen theme and check it yourself. Try to use other Google Map element from Visual Composer editor.
    Please provide us with FTP credentials as well.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2015 at 10:04

    Hello,

    Please provide us with a direct page where you have issues and show an example what you’re trying to add to Text box.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2015 at 09:59

    Hello,

    I registered myself on your site and received an email:
    http://storage3.static.itmages.com/i/15/0707/h_1436259408_8096881_e487b14411.png

    Please check Spam folder in your mail account as well.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2015 at 09:54

    Hello,

    To disable Shipping go to Woocommerce > Settings > Shipping tab > untick “Enable shipping” option.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2015 at 09:49

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2015 at 09:47

    Hello,

    Please provide us with the direct page where you added the widget as currently I don’t see it on your products page.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2015 at 09:44

    Hello,

    Please read this article how to add excerpts:
    https://www.8theme.com/blog/using-read-more-button-on-wordpress-blog/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2015 at 09:12

    Hello,

    1. The problem was caused by the reason you disabled Wishlist in YIT Plugins > Wishlist > Settings tab > “Enable YITH Wishlist”. I’ve enabled it and products are shown fine now.
    Clear browser cache and check.

    2. As I see images are shown properly. Please provide us with a page link where you have issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2015 at 09:06

    Hello,

    You’re using old theme version.
    Please update it and you’ll have the options mentioned in the previous post.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2015 at 09:03

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2015 at 09:02

    Hello,

    I’ve added this code in custom.css file to remove the space:

    .content-page {
        margin-top: 0px !important;
    }

    Please check now.

    To change color for date blocks add this code in custom.css file:

    .sidebar-widget .blog-post-list .date-event .number {
        color: #C2A47C;
        border-color: #C2A47C;
    }

    to change background color use this code:

    .sidebar-widget .blog-post-list .date-event {
        background-color: #CDA85C;
        border-color: #CDA85C;
    }

    Write your color values.

    To modify widget in the footer use this code:
    For date background:

    .main-footer.text-color-light .blog-post-list .date-event {
        background: #BCBCBC none repeat scroll 0% 0%;
        border-color: #9A9A9A;
    }

    For date color:

    .main-footer.text-color-light .blog-post-list .date-event .number {
        color: #C2A47C;
        border-color: #C2A47C;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2015 at 08:48

    Hello,

    I’ve activated the plugin for you.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2015 at 08:45

    Hello,

    Did you make any changes in the theme files? Please provide us with FTP credentials.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2015 at 08:44

    Hello,

    Are you using any 3rd-party plugins? Please try to disable them and check social share icons after that.
    Also you can read about this error here:
    https://wordpress.org/support/topic/facebook-share-link-error-the-requested-content-cannot-be-loaded

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2015 at 08:40

    Hello,

    I tried to add “8theme – Recent Posts” widget to “Shop Sidebar” and it was working properly, without any errors.
    Please show us a page where you see that error.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2015 at 08:34

    Hello,

    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ and WordPress.

    Don’t forget to create back up of your files and database before starting update process!

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2015 at 08:32

    Hello,

    Please provide us with FTP credentials and create a back up of your files and database. We’ll update the theme and plugins for you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2015 at 08:29

    Hello,

    The issue should be fixed now.

    Please check your site.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 7, 2015 at 08:22

    Hello,

    The email address you provided is already used for other user. Please check it in wp-admin panel > Users and search for the email address you gave us.
    Please note every new user must use a new email address that’s not registered yet.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 6, 2015 at 19:10

    Hello,

    We recommend you to add PDF link to a tab this way:
    – upload your PDF file to some storage and add a link to the custom tab in a product editor http://storage3.static.itmages.com/i/15/0706/h_1436171312_6557468_8c72f020f0.png .

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 6, 2015 at 19:06

    Hello,

    You should change php version to 5.3. Please ask your host to do this.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 6, 2015 at 18:47

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 6, 2015 at 18:45

    Hello,

    The problem persists only with your child theme. Please activate parent Royal theme and you’ll see cart popup window works fine.
    You should modifications you made in the child theme.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    July 6, 2015 at 18:39

    Hello,

    As you have variable products so all variations should be shown in Quick View window to get the “Add to Cart” button.
    Try to disable “Add to cart” option in Theme Options > Quick View and check “quick view” link after that.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 13,681 through 13,710 (of 31,382 total)
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