The plugin has been already updated for you.
Please check it.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 8, 2015 at 12:11
Hello,
Please add the widget and provide us with a page link where the error is shown.
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 8, 2015 at 12:10
Hello,
Unfortunately yes, you’ll have to translate it again after theme update.
But we’ll fix the translation issue for that string in the next update.
Please take our apologies for inconveniences.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 8, 2015 at 12:08
Hello,
Please provide us with FTP and wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 8, 2015 at 12:06
Hello,
Your site is working fine now.
Please check it again and use some other browsers.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 8, 2015 at 12:04
Hello,
The problem is you’ve copied the whole content of parent style.css to child style.css. You must delete it from the child style.css file and write code only for the elements for which you want to change style. Please try it and check mobile menu after that.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 8, 2015 at 11:55
Hello,
“Internal Server Error” is related to server configuration and you need ask your hosting support regarding this.
As I see now your site is working.
Please clear your browser cache and check.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 8, 2015 at 11:52
Hello,
Those permalinks settings are related to Woocommerce configuration and you have to re-save Woocommerce permalinks after the plugin update.
You’ve enabled “Hide shipping costs until an address is entered” in Woocommerce > Settings > Shipping tab and to show delivery cost you have to fill in billing address at first, so try to do this or disable this option and check the Checkout page after that.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 8, 2015 at 11:36
Hello,
Please take our apologies for the delay.
I’ve changed Grid Height value in Revolution Slider settings. Please check slider on desktop now.
Concerning the text layers on mobile device it’s related to the settings of Revolution Slider.
Did you try the solution described in this article http://www.themepunch.com/faq/increase-size-of-text-on-mobile/ ?
I’ve updated Visual Composer plugin and images can be added now.
Please clear browser cache and check.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 8, 2015 at 10:09
Hello,
Please specify what else pages you want to install.
Also provide us with wp-admin panel credentials in Private Content.
Thank you.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 8, 2015 at 09:56
Hello,
Unfortunately there is no option to combine categories and brands in the shortcode.
Please take our apologies.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 8, 2015 at 09:54
Hello,
You need edit the slider in wp-admin panel > Revolution Slider > enter “Settings” of the needed slider, then click “Edit Slides” button.
Also you can read how to edit slides in Revolution Slider documentation: http://revolution.themepunch.com/documentation/#slide_layer_content
Regards,
Eva Kemp.
Eva Kemp
Participant
July 8, 2015 at 09:46
Hello,
We can’t access wp-admin panel. Please check the credentials.
Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .
Don’t forget to create back up of your files and database before starting update process!
(it’s for Legenda theme but the process is the same).
Regards,
Eva Kemp.
Eva Kemp
Participant
July 8, 2015 at 09:42
Hello,
Please add this code into child style.css or custom.css in Theme Options:
Please provide us with FTP and wp-admin panel credentials in Private Content. Also please specify as an example what product should have sidebar and what shouldn’t.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 8, 2015 at 08:56
Hello,
You’re using incorrect shortcode. Please read in our documentation what shortcode to use for products: https://www.8theme.com/demo/docs/royal/#!/7_royal_shortcodes .
We recommend you to use “Products” element from Visual Composer editor and write category ID you want products to be displayed from.
Please try it.
Regards,
Eva Kemp.
Eva Kemp
Participant
July 8, 2015 at 08:47
Hello @rawlsenterprises,
Please add this code in custom.css:
.st-menu, .mobile-nav-heading.close-mobile-nav {
background-color: red !important;
}
Regards,
Eva Kemp.
Eva Kemp
Participant
July 8, 2015 at 08:43
Hello,
1. Please add this code in 8Theme Options > Typography > Custom CSS > Global Custom CSS:
