Page 313 – 8theme.com

Forum Replies Created

Viewing 30 posts - 9,361 through 9,390 (of 31,382 total)

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Eva Kemp

Participant

October 28, 2015 at 20:16

Hello,

Your link redirects to the site lakegeorgeoliveoilco.com. Please give us correct url of your site.

Regards,
Eva Kemp.

#96608 Copied In reply to: Possible to change bag icon to cart icon?

Eva Kemp

Participant

October 28, 2015 at 20:13

Hello,

We appreciate your understanding.

Thank you.

Regards,
Eva Kemp.

#96607 Copied In reply to: Problem with static block

Eva Kemp

Participant

October 28, 2015 at 20:11

Hello @asanjuan,

You’re welcome.

Regards,
Eva Kemp.

#96606 Copied In reply to: Fatal error: Call to undefined function get_row_css_class()

Eva Kemp

Participant

October 28, 2015 at 20:07

Hello,

You’re welcome.

Regards,
Eva Kemp.

#96604 Copied In reply to: Prev / Next Arrows Issue | Banners Disappear in Mobile / Tablet

Eva Kemp

Participant

October 28, 2015 at 20:06

Hello,

Please provide us with FTP credentials.
Did you make any changes in the theme files?

Regards,
Eva Kemp.

#96603 Copied In reply to: VC FAQ

Eva Kemp

Participant

October 28, 2015 at 19:48

Hello,

Please take our apologies but we don’t guarantee full compatibility of 3rd-party plugins with the theme. Unfortunately this plugin isn’t compatible with Blanco theme.

Regards,
Eva Kemp.

#96598 Copied In reply to: WooCommerce Variation Swatches and Photos not working

Eva Kemp

Participant

October 28, 2015 at 19:34

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#96594 Copied In reply to: idstore blog mobile version don't work
Eva Kemp

Participant

October 28, 2015 at 19:31
Hello,

I’ve added this code in Custom CSS for desktop:

.mc4wp-form input[type="text"] { width: 85%; height: 40px; margin: 10px auto 15px; padding: 5px 12px; }

Please check the form now.

Regards,
Eva Kemp.
#96592 Copied In reply to: popup like in demo
Eva Kemp

Participant

October 28, 2015 at 19:24

Hello,

I’ve checked the page with default WordPress theme Twenty Fifteen, and the same issue persists there too.
So the problem isn’t related to our theme.
Try to disable all 3rd-party plugins and update all required plugins https://www.8theme.com/download-plugins/ . After that check the page again.

Regards,
Eva Kemp.

#96590 Copied In reply to: Text in order-received page doesn't translate

Eva Kemp

Participant

October 28, 2015 at 19:11

Hello,

Please look at the screenshot http://storage6.static.itmages.com/i/15/1028/h_1446055859_8466490_130e55221a.png . I see correct icons.
Please clear browser cache and check again.

Thank you.

Regards,
Eva Kemp.

#96587 Copied In reply to: Issue with woocommerce
Eva Kemp

Participant

October 28, 2015 at 19:08
Hello,

To remove checkbox use this code in Global Custom CSS:

.white-popup-block .checkbox-label { display: none; }

I’ve added code to style your content, please look at the screenshot:
http://storage7.static.itmages.com/i/15/1028/h_1446055669_6195319_e79248a852.png

Please check it now.

Regards,
Eva Kemp.
#96584 Copied In reply to: popup like in demo
Eva Kemp

Participant

October 28, 2015 at 18:09

Hello,

Please give us FTP credentials as well.

Thank you.

Regards,
Eva Kemp.

#96570 Copied In reply to: WooCommerce Extension Not Working

Eva Kemp

Participant

October 28, 2015 at 18:04

Hello @themadguru,

Could you please provide us with FTP credentials?

Regards,
Eva Kemp.

#96569 Copied In reply to: After update Visual Composer v 4.8 and UA v3.13.7 site broken yet again

Eva Kemp

Participant

October 28, 2015 at 18:02

Hello,

Please follow the suggestions from these articles to speed up the site loading:
http://techtage.com/speeding-up-wordpress-sites/
http://www.sparringmind.com/speed-up-wordpress/
https://www.inmotionhosting.com/support/website/wordpress/heartbeat-ajax-php-usage#heartbeat-in-action
http://premium.wpmudev.org/blog/10-best-image-optimization-plugins-to-speed-up-your-wordpress-site/
http://www.elegantthemes.com/blog/tips-tricks/optimize-images-for-your-wordpress-website

Regards,
Eva Kemp.

#96566 Copied In reply to: Slow site, impossibly slow!!

Eva Kemp

Participant

October 28, 2015 at 17:55

Hello,

I’ve disabled debug mode in in Woocommerce > System Status > Tools tab.
Please clear browser cache and check Shop page now.

Regards,
Eva Kemp.

#96565 Copied In reply to: Damage layout

Eva Kemp

Participant

October 28, 2015 at 17:46

Hello,

The problem was caused by “User Profiles Made Easy” plugin. I’ve disabled it. Please clear browser cache and check pages now.

Regards,
Eva Kemp.

#96561 Copied In reply to: Woocommerce 2.4.8 support

Eva Kemp

Participant

October 28, 2015 at 17:38

Hello,

You’re welcome.

Regards,
Eva Kemp.

#96559 Copied In reply to: Problems changing a demo image in "Victoria"

Eva Kemp

Participant

October 28, 2015 at 17:37

Hello @themadguru,

I’ve sent old version of Ultimate VC Addons plugin to your email address.
Please check.

Regards,
Eva Kemp.

#96558 Copied In reply to: After update Visual Composer v 4.8 and UA v3.13.7 site broken yet again

Eva Kemp

Participant

October 28, 2015 at 17:22

Hello,

Thank you for screenshots. I understand the problem.
But the issue is we can’t make any investigation because your site is cached, no changes are visible on the site, that’s why I asked you to test it activating Twenty Fifteen theme.
Please do this and let us know if you still see Classico theme after Twenty Fifteen theme activation in Appearance > Themes.
Also show a screenshot.

Thank you.

Regards,
Eva Kemp.

#96551 Copied In reply to: Woocommerce 2.4.8 support

Eva Kemp

Participant

October 28, 2015 at 17:18

Hello,

Yes, we meant login information of wp-admin panel.

To change image you need go to 8Theme Options > General > Header Settings > Breadcrumbs background and upload your image.

Regards,
Eva Kemp.

#96548 Copied In reply to: Problems changing a demo image in "Victoria"

Eva Kemp

Participant

October 28, 2015 at 17:15

Hello,

Cache folder is still present:
http://storage4.static.itmages.com/i/15/1028/h_1446048898_4299144_e221cff19f.png

Please delete it.

Regards,
Eva Kemp.

#96547 Copied In reply to: Repeating Caching Problem

Eva Kemp

Participant

October 28, 2015 at 17:13

Hello,

Please provide us with FTP credentials.

Thank you.

Regards,
Eva Kemp.

#96544 Copied In reply to: Almost there

Eva Kemp

Participant

October 28, 2015 at 16:36

Hello,

Try to change theme to Twenty Fifteen and check site after that.
Theme isn’t changed. It means cache on a server causes this issue.

Regards,
Eva Kemp.

#96526 Copied In reply to: Woocommerce 2.4.8 support

Eva Kemp

Participant

October 28, 2015 at 16:35

Hello,

The problem has been fixed.
Please check and clear browser cache before.

Regards,
Eva Kemp.

#96525 Copied In reply to: visual composer

Eva Kemp

Participant

October 28, 2015 at 16:19

Hello,

Your site has been cached. Clear cache on a server and check your site after that.

Regards,
Eva Kemp.

#96521 Copied In reply to: Woocommerce 2.4.8 support
Eva Kemp

Participant

October 28, 2015 at 15:43
Hello,

Try to use this code in 8Theme Options > Styling > Custom CSS > Custom CSS for desktop:

table.shop_table td.product-name { width: 130px; }

Regards,
Eva Kemp.
#96511 Copied In reply to: quantity on check out on different line
Eva Kemp

Participant

October 28, 2015 at 15:38

Hello,

Your FTP account is empty.
Please give us full access to the site files.

Thank you.

Regards,
Eva Kemp.

#96508 Copied In reply to: visual composer

Eva Kemp

Participant

October 28, 2015 at 14:18

Hello @themadguru,

We’ve sent previous version of Visual Composer plugin to your email address.
Please check it.

Regards,
Eva Kemp.

#96493 Copied In reply to: After update Visual Composer v 4.8 and UA v3.13.7 site broken yet again

Eva Kemp

Participant

October 28, 2015 at 13:57

Hello,

Please check if the issue with contact form 7 persists with default WordPress Twenty Fifteen theme.

Regards,
Eva Kemp.

#96487 Copied In reply to: contact form sending error

Eva Kemp

Participant

October 28, 2015 at 13:12

Hello,

I’ve set “Modern” style for “Accordion” element. Please check it now.

Regards,
Eva Kemp.

#96483 Copied In reply to: Toggle element
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Viewing 9,390 results - 9,361 through 9,390 (of 31,382 total)

Viewing 30 posts - 9,361 through 9,390 (of 31,382 total)

← 1 2 3 … 312 313 314 … 1,045 1,046 1,047 →

Forum Replies Created

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