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Woocommerce 2.4.8 support - by effectiva

This topic has 14 replies, 3 voices, and was last updated 8 years, 6 months ago ago by Eva Kemp

effectiva

Participant

October 27, 2015 at 20:08

Hi,

On my site the number field looks strange, is it beacuse I use the latest version of woocommerce?

& I have some same styling issues for the cart page and checkout page.

Kind regards,
Alco

Please, contact administrator
for this information.

#96375 Copied Theme version: 1.3 WooCommerce version: 2.4.8

13 Answers

Eva Kemp

Support staff

October 28, 2015 at 09:03

Hello,

Please provide us with FTP and WP admin panel credentials in Private Content.

Regards,
Eva Kemp.

#96413 Copied

effectiva

Participant

October 28, 2015 at 15:00

No problem, you can find it in the private content area.

Please, contact administrator
for this information.

#96500 Copied

Eva Kemp

Support staff

October 28, 2015 at 16:19

Hello,

Your site has been cached. Clear cache on a server and check your site after that.

Regards,
Eva Kemp.

#96521 Copied

effectiva

Participant

October 28, 2015 at 16:32

Hello Eva,

The cache plugin is inactive I see?
& Browsercache is off so it should be ok now but I don’t see any changes?

Kind regards,
Alco

#96524 Copied

Eva Kemp

Support staff

October 28, 2015 at 16:36

Hello,

Try to change theme to Twenty Fifteen and check site after that.
Theme isn’t changed. It means cache on a server causes this issue.

Regards,
Eva Kemp.

#96526 Copied

effectiva

Participant

October 28, 2015 at 16:46

Hello Eva,

The problem isn’t that there is no support for Woocommerce, its some styling issues with input fields etc.
I made some screenshots that you can find in the zip file attached in the private content.

Kind regards,
Alco

Please, contact administrator
for this information.

#96534 Copied

Eva Kemp

Support staff

October 28, 2015 at 17:22

Hello,

Thank you for screenshots. I understand the problem.
But the issue is we can’t make any investigation because your site is cached, no changes are visible on the site, that’s why I asked you to test it activating Twenty Fifteen theme.
Please do this and let us know if you still see Classico theme after Twenty Fifteen theme activation in Appearance > Themes.
Also show a screenshot.

Thank you.

Regards,
Eva Kemp.

#96551 Copied

effectiva

Participant

October 28, 2015 at 17:37

Hello Eva,

Ok good to hear that you understand the problem,
I deactived the plugin & cleared all caches as requested.

If you want to switch back please do so via activating the Bohdie theme (child theme).

All changes you do should be visible on the website now with a complete refresh with cmd+r/ctr+f5.

Kind regards,
Alco

Please, contact administrator
for this information.

#96557 Copied

Eva Kemp

Support staff

October 28, 2015 at 17:46

Hello,

The problem was caused by “User Profiles Made Easy” plugin. I’ve disabled it. Please clear browser cache and check pages now.

Regards,
Eva Kemp.

#96561 Copied

effectiva

Participant

October 28, 2015 at 18:20

Hello Eva,

Oh well thats strange,
Thank you for looking at it, I will disable the css off the plugin upme & then it should work.

Kind regards,
Alco

#96572 Copied

Robert Hall

Support staff

October 28, 2015 at 18:38

Hello,

You’re welcome!

Regards,
Robert Hall.

#96577 Copied

effectiva

Participant

October 28, 2015 at 20:24

Hello,

The solution was to deregister woocommerce.css, in upme the following function is used:
wp_enqueue_style( ‘woocommerce-general-css’);

When I deregister the style in my child theme it works good together:
wp_deregister_style(‘woocommerce-general-css’);

#96611 Copied

Eva Kemp

Support staff

October 28, 2015 at 20:51

Hello,

We’re glad you’ve managed to find the solution.
If there are any questions feel free to contact us.

Regards,
Eva Kemp.

#96615 Copied
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