Tagged: cache
HI
I’ve been having the same problem as before with the caching. When the cache is full it ends up going to the /wp-admin/install.php page. I have to delete the cache every other day.
Regards
Suk
Hello,
Please disable cache plugin and clear cache via FTP. After that check your site.
Best regards,
Jack Richardson.
Hello,
Please change plugin settings as described in this video http://support.seedprod.com/article/84-how-to-clear-w3-total-caches-cache .
Regards,
Eva Kemp.
Hi
So I change the plugin setting as described in this video http://support.seedprod.com/article/84-how-to-clear-w3-total-caches-cache as advised. The site became rearranged and all over the place. I had to disable the plugin
Thanks
Suk
Hello,
You had to clear cache folder in wp-content directory via FTP.
Please do this and check site after that.
Best regards,
Jack Richardson.
Hello,
Cache folder is still present:
http://storage4.static.itmages.com/i/15/1028/h_1446048898_4299144_e221cff19f.png
Please delete it.
Regards,
Eva Kemp.
Hello sukhy2001,
in this case you need to contact your hosting provider. Unfortunately we can not help you to change FTP permissions.
Regards,
Stan Russell.
Hello,
We recommend you to remove the plugin completely and install it from scratch.
Please read this guidance:
http://zemalf.com/1443/w3-total-cache/
Best regards,
Jack Richardson.
Hello again
So, I’m back at the same problem again after 3 weeks. When you enter website your redirected to wp-admin/install.php page again. I’ve cleared the cache and it looks like its stuck on the install.php page.
Please can you take a look at this issue, Black Friday is around the corner. Thank you so much
Suk
Site URL: hiddenHello
Please check this issue with default wordpress theme like twenty fourteen. If the issue still persists you should contact your hosting provider because it is not related to our theme.
Regards,
Brian Johnson
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