VC FAQ - by UrbnDesignz - on WordPress WooCommerce support

This topic has 7 replies, 2 voices, and was last updated 8 years, 5 months ago ago by Eva Kemp

  • Avatar: UrbnDesignz
    UrbnDesignz
    Participant
    October 28, 2015 at 19:29

    Hi again, the FAQ box aren’t functional and doesn’t open on my home page for the Frequently asked questions.

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    October 28, 2015 at 20:06

    Hello,

    Please provide us with FTP credentials.
    Did you make any changes in the theme files?

    Regards,
    Eva Kemp.

    Avatar: UrbnDesignz
    UrbnDesignz
    Participant
    October 28, 2015 at 20:29

    No I never do.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    October 28, 2015 at 21:07

    Hello,

    You forgot to write FTP password.
    Please send it too.

    Regards,
    Eva Kemp.

    Avatar: UrbnDesignz
    UrbnDesignz
    Participant
    October 28, 2015 at 21:27

    Sorry here.

    Please, contact administrator
    for this information.
    Avatar: UrbnDesignz
    UrbnDesignz
    Participant
    October 29, 2015 at 22:57

    Hi were you guys able to fix the issues with the FAQ buttons?

    Avatar: Eva
    Eva Kemp
    Support staff
    October 30, 2015 at 14:29

    Hello,

    I’ve creates a test page with FAQ element and it’s working there http://urbndesignz.com/test/ .
    So seems like some code is wrong on your page.
    You need check it attentively or try to recreate the page.

    Regards,
    Eva Kemp.

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