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  UrbnDesignz

  Participant

  October 28, 2015 7:29 pm

  Hi again, the FAQ box aren’t functional and doesn’t open on my home page for the Frequently asked questions.

  Site URL: hidden

  

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  support staff only.

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  Eva Kemp

  Support staff

  October 28, 2015 8:06 pm

  Hello,

  Please provide us with FTP credentials.
  Did you make any changes in the theme files?

  Regards,
  Eva Kemp.

  #96603 copied to clipboard

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  UrbnDesignz

  Participant

  October 28, 2015 8:29 pm

  No I never do.

  

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  support staff only.

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  Eva Kemp

  Support staff

  October 28, 2015 9:07 pm

  Hello,

  You forgot to write FTP password.
  Please send it too.

  Regards,
  Eva Kemp.

  #96619 copied to clipboard

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  UrbnDesignz

  Participant

  October 28, 2015 9:27 pm

  Sorry here.

  

  Content is visible for topic creator and
  support staff only.

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  UrbnDesignz

  Participant

  October 29, 2015 10:57 pm

  Hi were you guys able to fix the issues with the FAQ buttons?

  #96902 copied to clipboard

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  Eva Kemp

  Support staff

  October 30, 2015 2:29 pm

  Hello,

  I’ve creates a test page with FAQ element and it’s working there http://urbndesignz.com/test/ .
  So seems like some code is wrong on your page.
  You need check it attentively or try to recreate the page.

  Regards,
  Eva Kemp.

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