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Problem with static block - by PESCAMAR SADA

This topic has 17 replies, 3 voices, and was last updated 8 years, 6 months ago ago by Eva Kemp

PESCAMAR SADA

Participant

October 26, 2015 at 20:22

Hello , I created a static block called ” prefooter ” and when I preview works perfectly . The problem is when I put it on the web “on- line” does not work there . I would be grateful if ayudasen me , thanks again.

Please, contact administrator
for this information.

#96154 Copied

16 Answers

Eva Kemp

Support staff

October 26, 2015 at 20:37

Hello,

You need add “8theme – Static Block” widget to “Footer 1” area in Appearance > Widgets.
After that check prefooter section.

Regards,
Eva Kemp.

#96157 Copied

PESCAMAR SADA

Participant

October 26, 2015 at 20:40

Hi Eva , so I did XD 100 times , that’s when not working . Now I know quite well the functioning of the template, if you do the test will verify that does not work

#96158 Copied

Eva Kemp

Support staff

October 26, 2015 at 21:04

Hello,

I’ve added Static Block widget and prefooter is shown:
http://storage5.static.itmages.com/i/15/1026/h_1445889773_8235661_e5dbd5c59d.png

Clear browser cache and check.

Regards,
Eva Kemp.

#96166 Copied

PESCAMAR SADA

Participant

October 26, 2015 at 21:56

Hi

Please, contact administrator
for this information.

#96172 Copied

PESCAMAR SADA

Participant

October 26, 2015 at 22:02

Hi Eva, sorry

Please, contact administrator
for this information.

#96175 Copied

Jack Richardson

Support staff

October 27, 2015 at 08:22

Hello,

So is your issue resolved?

Best regards,
Jack Richardson.

#96205 Copied

PESCAMAR SADA

Participant

October 27, 2015 at 11:19

No. Please check

Please, contact administrator
for this information.

#96266 Copied

PESCAMAR SADA

Participant

October 27, 2015 at 11:29

See preview mode

Please, contact administrator
for this information.

#96268 Copied

Jack Richardson

Support staff

October 27, 2015 at 11:54

Hello,

Please update all required plugins to the latest versions https://www.8theme.com/download-plugins/ .
After that check prefooter block.

Best regards,
Jack Richardson.

#96275 Copied

PESCAMAR SADA

Participant

October 27, 2015 at 12:20

Updated Ultimate Addons for Visual Composer v 3.13.6 to Ultimate Addons for Visual Composer v 3.13.7

Visual composer not required

Preview mode is OK

https://pescamarsada.es/wp-content/uploads/2015/10/previewmode.jpg

ON-LINE d´ont work

https://pescamarsada.es/wp-content/uploads/2015/10/online.jpg

#96282 Copied

Eva Kemp

Support staff

October 27, 2015 at 12:37

Hello,

Visual Composer update is required.
You have WPBakery Visual Composer version 4.7.4, the latest version is 4.8. So please update the plugin.

Thank you.
Regards,
Eva Kemp.

#96288 Copied

PESCAMAR SADA

Participant

October 27, 2015 at 13:41

Thanks Eva so…

Please, contact administrator
for this information.

#96299 Copied

PESCAMAR SADA

Participant

October 27, 2015 at 14:50

I created a new static block and the problem is the same:
PREVIEW : ok
ON- LINE: D’ont work

#96312 Copied

Eva Kemp

Support staff

October 28, 2015 at 09:59

Hello,

We’ve passed this issue to the second support level and once there is a reply from them we’ll let you know.

Sorry for inconveniences.

Regards,
Eva Kemp.

#96427 Copied

PESCAMAR SADA

Participant

October 28, 2015 at 19:09

Thanks Eva, no problem.

#96586 Copied

Eva Kemp

Support staff

October 28, 2015 at 20:13

Hello,

We appreciate your understanding.

Thank you.

Regards,
Eva Kemp.

#96607 Copied
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