Hello, @macs,

I see, so then I need your site WP Admin URL and Credentials to check it on your site, please share it with me as listed below, under the private content area of this topic, so that I will further check it for you on your site and help you out.

And Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with a username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Regards 8Themes Team.

Hello, @Usama Zafar,

Ok then please make sure that you have not set the background color as black from XStore >> Single Product Builder >> Breadcrumbs: https://postimg.cc/jWy9jXp7

Regards 8Themes Team.

Hello, @Ori,

I have set the same setting for you on your site: https://postimg.cc/WDBLfxTx now you have to go to Appearance >> Menu and create a new Menu https://postimg.cc/149shhpZ and set the Product Categories into it as per your requirements and then you have to choose that Menu from “Select the Menu” : https://postimg.cc/d7Kg2r6K

Regards 8Themes Team.

Hello, @Techgaon,

What error are you facing while Importing the Demo? Could you please share the screenshot and also please share the site WP Admin URL and Credentials with me as well, in the private content area of this topic, as listed below, so that I will check and assist you accordingly?

WP Admin URL:
WP Admin Username:
WP Admin Password:

Regards 8Themes Team.

Hello, @Ms Morbenia Morbeck ,

1. In this screenshot, the red one is the minimum requirement to use the theme and in the green box I suggest you to set it like this for the smooth working of the theme, this is my test site screenshot: https://postimg.cc/tss4KttG

You can use this hosting: https://www.siteground.com/index.htm?afcode=37f764ca72ceea208481db0311041c62

2. I am sorry I am not able to see the screenshot you provided, could you please share the screenshot again via this URL: https://postimages.org/ so that I will check it and help you out accordingly?

Regards 8Themes Team.

Hello, @Usama Zafar,

I have checked your site now and found no issue. please check back to your site after clearing the browser cache.

Breadcrumbs on a single product page are the same as other pages see images for a better reference: https://ibb.co/9G4w2dZ and https://ibb.co/kxCTvqj

Regards 8Themes Team.

Hello, @Ori,

Your issue is resolved now, please check back to your site after clearing the browser cache. Actually, the issue is that you did set the Xstore conditions for the sidebar element. See the image here: https://ibb.co/TWYLTtH

I have edited the home page with elementor >> edit sidebar element >> Advanced >> Xstore condition >> turn off.

Regards 8Themes Team.

Hello, @LambdaSP,

C. You can change the color of it from XStore >> Theme Settings >> WooCommerce >> Single Product Builder and edit the Add to Cart element and change the Buy Now button color from there as per your requirements: https://postimg.cc/ZCRfhC9h

Regards 8Themes Team.

Hello, @Manish Gupta,

I already activated both plugins at the same time on your site before my last reply to your topic, please check again.

Regards 8Themes Team.

Hello, @Manish Gupta,

Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persists then please remain all the third-party plugins deactivated on your site and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

Hello, @Kose,

Sound’s Good!! that @Niddy, provided solution worked for you, and I will forward this to the development department to consider this for future upcoming updates…

Thanks for your understanding and for contacting us.

Have a nice day. 🙂
Topic Closed.

Regards 8Themes Team.

Hello, @Manish Gupta,

Could you please describe the situation and problem in more detail and with screenshots?

You can upload the screenshots on https://imgbb.com/ to share screenshots, it creates a link to the image and you will just send us that link.

Regards 8Themes Team.

Hello, @Azager,

1a.Desktop View Changes

Actually, the thing is that using more than 1 cache setting will cause unexpected issues on the site. Let me tell you.

Proxy Cache Purge plugin is a cache/optimizer plugin and the WP Rocket is also used for the same purpose. Also, the theme optimization feature has optimization and cache options in it. So from all of these things you have to use only 1 because using more than one at the same time will conflict and cause issues on the site.

This is the main reason for this.

I have checked your site now and found no issue all the changes in the header appear fine on the front end as well. I have captured a video for you on your site. please watch it complete for a better reference: https://www.veed.io/view/ecb8cf06-1c68-4d92-b925-92aef22f17e4?sharingWidget=true&panel=share

1b. Mobile View Changes

I am not able to understand your issue properly and also I am not able to find any such button on your site on the mobile version, so could you please share the screenshot and explain it a bit more clearly, so that I will check and help you out accordingly?

2. Your issue is resolved now, please check back to your site after clearing the browser cache. I have just removed the empty widget or static blocks from Appearance > Widgets > Static blocks > Header banner. See the image for a better reference: https://ibb.co/WVq2g41 and https://ibb.co/2vY2bDv

Regards 8Themes Team.

Hello, @LambdaSP,

It is not showing on your site because you have not added the filters in the Shop Sidebar as I described above in my last reply, please read my last reply again carefully, once you will set it on your site desktop version, it will automatically show on mobile as well.

Otherwise, please share your site WP Admin URL and Credentials with me here in the private content area of this topic as listed below, so that I will check and help you out accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Regards 8Themes Team.

Hello, @Azza,

Your issue is resolved now, please check back to your site after clearing the browser cache.

Actually, the thing is that you did not add the YouTube iframe code to edit the product in an Arabic version. I have just added the YouTube iframe code to the product video in an Arabic version. See the image for a better reference here: https://ibb.co/q9R5k2b

Regards 8Themes Team.