Unable to make single product template..

This topic has 4 replies, 3 voices, and was last updated 1 years, 4 months ago ago by Tony Rodriguez

  • Avatar: simran
    December 9, 2022 at 20:51

    Unable to make single product/any template on wp with elementor pro

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 10, 2022 at 15:24


    Thank you so much for purchasing our theme and contacting our support center.
    1/ Make sure that our Single Product Builder is disabled in Theme Options > WooCommerce. If after that Elementor Pro can’t be used to customize a single product page or header, contact the support of the Elementor Pro plugin and ask for assistance from their side.
    2/ Please read this article – https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website
    3/ What exactly colors? Please provide screenshots, so we can guide you.
    You can use Lightshot screenshot or Gyazo tool to make screenshots and share links here.
    4/ We did not test such things, so can’t give you a solid response.
    Sorry, but additional customization in files is outside the scope of our basic support.


    Avatar: simran
    December 10, 2022 at 17:32


    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 11, 2022 at 09:10

    Hello, @simran,

    That pink color actually is your browser color, not the theme or site color, I have checked your site on my personal mobile phone, and here is the result: https://postimg.cc/y3hTPzzF so you have to change your browser color, or try to check the site on any other mobile phone.

    Regards 8Themes Team.

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