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Topic: Unable to make single product template..

simran

Participant

December 9, 2022 8:51 pm

Unable to make single product/any template on wp with elementor pro
Site URL: hidden
Theme version: 8.3.8
WooCommerce version: 7.1.1

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support staff only.

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Rose Tyler

Support staff

December 10, 2022 3:24 pm

Hello,

Thank you so much for purchasing our theme and contacting our support center.
1/ Make sure that our Single Product Builder is disabled in Theme Options > WooCommerce. If after that Elementor Pro can’t be used to customize a single product page or header, contact the support of the Elementor Pro plugin and ask for assistance from their side.
2/ Please read this article – https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website
3/ What exactly colors? Please provide screenshots, so we can guide you.
You can use Lightshot screenshot or Gyazo tool to make screenshots and share links here.
4/ We did not test such things, so can’t give you a solid response.
Sorry, but additional customization in files is outside the scope of our basic support.

Regards

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simran

Participant

December 10, 2022 5:32 pm

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Tony Rodriguez

Support staff

December 11, 2022 9:10 am

Hello, @simran,

That pink color actually is your browser color, not the theme or site color, I have checked your site on my personal mobile phone, and here is the result: https://postimg.cc/y3hTPzzF so you have to change your browser color, or try to check the site on any other mobile phone.

Regards 8Themes Team.

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