Slider problems and also footer problems after editing

This topic has 44 replies, 3 voices, and was last updated 1 year, 2 months ago ago by Tony Rodriguez

  • Avatar: levacare
    levacare
    Participant
    December 3, 2022 at 18:00

    Whenever I try to change or import another slider or footer from Xstore library or even create my own, it appears while im doing the changes but it never appears/function when I open the website on a new page to see how it looks like.

    Please, contact administrator
    for this information.
    43 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 4, 2022 at 06:15

    Hello, @levacare,

    1. Your issue has been solved please check back to your site now after removing the browser cache, it is working fine now: https://postimg.cc/Fdx4nPZg I have set it as -40, previously it was set as -50: https://postimg.cc/9DvC4w0T

    Here is the frontend result now: https://postimg.cc/06YRbtLR

    2. Your issue has been solved please check back to your site now after removing the browser cache: https://postimg.cc/G9SNhwHT The Form was wrongly set, I set the correct form: https://postimg.cc/Z0g7z8Mr

    Regards 8Themes Team.

    Avatar: levacare
    levacare
    Participant
    December 4, 2022 at 17:35

    Thank you. But there is still a problem with the slider, the title is centered during the editing but when I click on preview in a new page it doesnt show at all.

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 5, 2022 at 06:44

    Hello, @levacare,

    I don’t see any issue it is working fine for me. Here is the frontend screenshot: https://postimg.cc/V5RdVV4b and here is the backend screenshot: https://postimg.cc/YG8MbJkr Please check back to your issue after clearing the browser cache or check it on a new browser.

    Regards 8Themes Team.

    Avatar: levacare
    levacare
    Participant
    December 5, 2022 at 16:27

    I have also other problems in the website.

    1) One of the titles next to the video doesnt show in the preview image as in the editing.
    2) Also the Customer reviews also doesnt appear well in the preview image as in the editing.
    3) For the last two pictures I tried to resize the Footer because I dont have much informations in it and wanted it a bit smaller, but again in the preview image it doesnt appear as I edited it.

    Thank you.

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 6, 2022 at 06:53

    Hello, @levacare,

    All of your issues are resolved now please check back to your site after clearing the browser cache. I have recorded a video for you please watch it completely as well. See the video link under private content area. I have disabled this option from the theme settings >> speed optimization wizard see the image: https://postimg.cc/bdhHpgJp and enable these two options from the Elementor settings to solve your issue: https://postimg.cc/QHNQWM1z

    Regards 8Themes Team.

    Please contact administrator
    for this information.
    Avatar: levacare
    levacare
    Participant
    December 10, 2022 at 13:12

    Thank you the web is getting better.

    I have another two issues left probably.

    1) I have a problem in the homepage in the sale price, in the editing it looks good but in the a new browser it discount price isn’t with the line on it.

    2) I would like to delete the photos that appear in the pages of FAQs or ABOUT US etc.. I already found one that I deleted but they still appear.

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 11, 2022 at 08:35

    Hello, @levacare,

    1. Your issue has been solved, please check back to your site after clearing the browser cache. I have added custom CSS code in XStore >> Theme Settings >> Theme Custom CSS.

    See images for a better reference here: https://ibb.co/jJ1rPTL and https://ibb.co/HpPhJwy

    2. Your issue is resolved now, please check back to your site after clearing the browser cache.

    I have captured a video for you on your site. please watch it completely for a better reference under the private content area.

    Regards 8Themes Team.

    Please contact administrator
    for this information.
    Avatar: levacare
    levacare
    Participant
    December 11, 2022 at 11:20

    Thank you again. I have other problems in the shop section.

    1)+2) In the screens as you can see, I added a little info to the product which appears perfectly in the quick view but not in the product description when you open it in its main page, as you can see in the screens.

    3) I added a picture but the sizing isn’t right because it appears blurry. Can you please fix it? or let me know which size will fit perfectly there?

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 11, 2022 at 13:06

    Hello,

    1, 2/ Go to Single Product Builder > add Short description element inside page content.
    3/ Try to upload an image – 1200px width and 420px height.

    Regards

    Avatar: levacare
    levacare
    Participant
    December 11, 2022 at 20:13

    Thank you.

    I have other issues:

    Prob 1): In the menu bar I tried to insert two sub menus (categories in shops) that i have created but it only shows the old categories that i already deleted, as you can see in the screen shots.

    Prob 2): There is a shipping a return which I couldn’t find, I would like to modify the text or delete it definitely, can you please show me how?

    Prob 3): There is a photo of the old theme that still appears when I click on the product as you can see in the screen shot. Which I also couldnt find.

    Thank you 🙂

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 12, 2022 at 06:19

    Hello, @levacare,

    1. Your issue is resolved now, please check back to your site after clearing the browser cache. I have captured a video for you. Please watch it completely for a better reference under the private content area.

    2. That tab is the Custom Tab and is coming from Theme Settings >> WooCommerce >> Single Product Builder >> Tabs and you can change the title or completely remove it from there as per your requirements: https://postimg.cc/1VcYL6Y1

    3. You have to go to XStore >> Theme Settings >> WooCommerce >> Single Product Builder >> Breadcrumbs and change the image from there as per your requirements: https://postimg.cc/8jxttZCf

    Regards 8Themes Team.

    Please contact administrator
    for this information.
    Avatar: levacare
    levacare
    Participant
    December 15, 2022 at 17:13

    Thank you. I got some more small details before launching my website.

    1) Prob 1: In the checkout card it shows a little text “Don’t miss this discount” Can you please show me where it is so I can remove it or add it later?
    – Also the Checkout button i would like to change it similar to the size and shape of the others (paypal, sepa).

    2) Prob 2: There is a coupons text, that I also would like to know where it is located if i wanna add it later in the future (for the moment to be removed).

    3) Prob 3 plus 4: When you enter the shop the banner is in yellow but when you click on a product than it changes to blue. I tried many times to fix it but couldn’t, if you please could change it similar to the yellow banner and the text aswell.

    4) Prob 5: There is a compare button as shown in the screen shot that I would like to know where is it located. For the moment i would prefer to change it to “Share button” with social media links, if possible.

    5) Prob 6: When you click on the search button it appears other results such as skirt shoes which was created with the sample theme, can you please show me where I can change or delete this?

    Thank you so much.

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 16, 2022 at 06:04

    Hello, @levacare,

    1- Simply go to the Dashboard >> XSTORE >> Theme Settings >> Header builder >> Cart >> there you will be able to change the text or remove it as per your need: https://postimg.cc/DJ7PXDMp

    For the checkout button simply go to the Dashboard >> XStore >> Theme Settings >> Theme Custom CSS >> Global and paste the below code at the bottom of the CSS box there.

    .mini-cart-buttons .button.btn-checkout{border-radius:25px !important;}

    Then save settings and check back to your site after clearing the browser cache.

    2- Actually, the coupon is handled by the WooCommerce, and enable/disable this feature you have to navigate to the Dashboard >> WooCommerce >> Settings >> See the image: https://i.is.cc/kvr7wpY.png

    3 plus 4- Navigate to the Dashboard >> XSTORE >> Theme Settings >> WooCommerce >> Single Product Builder >> Breadcrumb >> from there please change the color: https://i.is.cc/kvHntlo.png

    4 plus 5- The compare button is coming from the YITH Compare plugin and on the product page it is set from the single product builder feature of our theme. In this option, there is a widget available for the compare you can add/remove it see the image: https://i.is.cc/kwjMG57.png

    Also, from there you can add the sharing options as well see the image: https://i.is.cc/kwsU0SC.png

    5 prob 6- Go to the Dashboard >> XSTORE >> Theme Settings >> Header Builder >> Search >> there you will be able to set the trending searches: https://i.is.cc/kwDEzJH.png

    Regards 8Themes Team.

    Avatar: levacare
    levacare
    Participant
    December 16, 2022 at 09:36

    Thank you again that was very helpful.

    I wasn’t able to fix the banner size and text size in the shop and product section.

    Prob1) : If you could fix that, it would be very helpful as you can see in the screenshot now its the same color, not sure if the size of the text is the same but the size of the banner one is different to the other, it really has to be the same size please.

    Prob2) : I would also like to change the text size and style on the Category page as shown in the screen shot.

    Thank you again.

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 16, 2022 at 10:05

    Hello, @levacare,

    Alright, Your both issues are resolved now please check back to your site after clearing the browser cache. Here are the resulting images for better reference: https://i.is.cc/kNu9txw.png and https://i.is.cc/kNy2hiL.png

    Regards 8Themes Team.

    Avatar: levacare
    levacare
    Participant
    December 16, 2022 at 11:12

    Thank you again.

    In the second problem, maybe I wasn’t clear enough

    Prob1) : The style and size of the writing in the category where there is a picture of a bathroom.

    Prob2) : Is it possible to put a space between the checkout and paypal? (please check the screen shot)

    Prob3) : In the checkout, is it possible to delete the shipping calculation? please show me how.

    Thank you for your time.

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 16, 2022 at 13:27

    Hello, @levacare,

    1- In order to solve your issue simply go to the Dashboard >> XStore >> Theme Settings >> Theme Custom CSS >> Global and paste the below code at the bottom of the CSS box there.

    .category-grid.text-color-dark .count{color:red !important;font-size:25px !important;}
    .category-grid .categories-mask h4{color:red !important;font-size:25px !important;}

    Then save settings and check back to your site after clearing the browser cache.

    Note: in the above code the word “red” is the color and the word “25” is the size of the font you can change it with you want.

    2- Your issue is resolved now kindly check back to your site after clearing the browser cache. See the resulting image here: https://postimg.cc/c6CVYCvC

    3- simply go to the Dashboard >> XStore >> Theme OPtions >> Theme Custom CSS >> Global and paste the below code at the bottom of the CSS box there.

    .page-id-6 form.woocommerce-shipping-calculator{display:none !important;}

    Then save settings and check back to your site after clearing the browser cache.

    Regards 8Themes Team.

    Avatar: levacare
    levacare
    Participant
    December 16, 2022 at 13:41

    Thank you so much.

    Prob 1) : in the shopping card the checkout button is also not in the same shape as paypal button and the rest, how can I please fix that?

    Prob2) : How can I delete also what’s written under Free shipping?

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 16, 2022 at 14:38

    Hello, @levacare,

    Your issues have been solved please check back to your site now after removing the browser cache. I have added the Custom CSS code to fix your both issues.

    https://postimg.cc/crHx1nSB
    https://postimg.cc/hh3FrZkV

    Regards 8Themes Team.

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