Hello, @eternity,

You have to use the Custom CSS to remove the background image from the breadcrumbs only, Please copy and paste the below given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and check back to your site after removing the cache.

.page-heading {
    background-image: none !important;
}

Regards 8Themes Team.

Hello, @Roobinda,

Sorry for the inconvenience, but we do not support Classico anymore. We recommend switching to another theme like (XStore) which is the most powerful WordPress Theme.

Yes, we will surely help you in switching the theme, you can start on a fresh new WordPress as well from scratch to avoid inconvenience.

Further, If you want paid Customization services submit a customization request to WPKraken team.

Regards 8Themes Team.

Hello, @levacare,

1- Actually, when I check the plugin settings the currency for all the countries you added is set to euro see the image: https://postimg.cc/K4BxfQGP although, it is a third-party plugin that you are using nor it is included in the compatible plugin list of our theme. Try to change the settings of the plugin. I hope your issue will be resolved but if not, You have to check the plugin support forums or contact the plugin author in order to solve your issue.

2- The issue is not clear. Do you want to change the prices for different countries like euro to dollar, or do you want to change the product prices for different countries? just suppose that you want both or any 1 of them. You cannot achieve this from the theme settings; there are no such settings available like this. You can use any third-party plugin for this but at your own risk.

3- No, You don’t understand. Let me tell you by default the gallery images show all attributes randomly. But when you choose a specific variation it will sort out the images and show the selected variations images first from the list and then the rest. I hope you understand.

4- It is added from the Appearance >> Menus >> Mobile menu see the image: https://postimg.cc/MMR4xPXq simply edit/remove them as per your need.

Regards 8Themes Team.

Hello, @Kamil,

Alright, Could you please elaborate on your issue by making a video of your issue and sharing it with us also, please share your site wp-admin URL and access in the private content area of this topic by following the below-given format

WORDPRESS ADMIN URL:
WORDPRESS ADMIN USERNAME:
WORDPRESS ADMIN PASSWORD:

So that I will check your issue on your site and assist you accordingly.

Regards 8Themes Team.

Hello, @johnm,

I have checked your site for mobile and desktop and found no issue it is working fine without any errors as you can see in these screenshots: https://postimg.cc/DJ8BQM7T and https://postimg.cc/mh3FXShf also, there is no pdf file attached in your topic for the errors. If still you are facing errors please share the file with us so that I will check and understand the situation to assist you accordingly.

OR you can try with the Yoast SEO plugin as well, it is compatible with our theme, It is the best plugin for SEO and has a lot of options related to SEO.

Regards 8Themes Team.

Hello, @tim,

Actually, that file is not in our theme but in WooCommerce plugin and you will find it under plugins/woocommerce/templates/single-product/rating.php

And you can Customize it in the Child Theme as per your requirements by placing it under themes/your-child-theme-name/woocommerce/single-product/rating.php

Regards 8Themes Team.

Hello, @patrick,

Unfortunately, there is no such option in our theme and WordPress for it, so you can try with the Custom CSS code I have prepared for you, please copy and paste the below given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and check back to your site after removing the browser cache.

.single-post .page-heading .breadcrumbs a:nth-child(3) {
    display: none !important;
}
.single-post .page-heading .breadcrumbs a:nth-child(5) {
    display: none !important;
}
.single-post .page-heading .breadcrumbs span.delimeter:nth-child(2) {
    display: none !important;
}
.single-post .page-heading .breadcrumbs span.delimeter:nth-child(4) {
    display: none !important;
}

https://postimg.cc/062yL1wh

OR You can post your request here – https://www.8theme.com/taskboard/ , so our dev team read it. If it takes votes from other customers, our dev team will try to add it in one of the next updates.

Regards 8Themes Team.

Hello, @xyz,

Could you please share the Cpanel OR FTP Login details of your site in the private content area of this topic, so that our dev team will check it for you on your site, it seems to be the WP core issue and we will try to fix it on your site?

CPanel Admin URL:
CPanel Admin Username:
CPanel Admin Password:

FTP Host:
FTP Username:
FTP Password:
FTP Port:

Regards 8Themes Team.

Hello, @Suppi,

You can try with the XStore Studio feature, Please read and follow the instructions written in our theme documentation here: https://www.8theme.com/documentation/xstore/xstore-features/xstudio-feature-of-xstore-wordpress-theme/

Regards 8Themes Team.

Hello, @Steven Tay,

1- Sure take your time.

2-Alright, First of all, You need to understand that the product categories that appear on mobile is different and the all department’s menu is different. Let me explain.

The categories appear on mobile is because the option for the categories enabled from the theme settings >> header builder >> mobile menu >> see the image: https://postimg.cc/zbspZmCF so this option will fetch all the categories you have and add/show them on mobile menu. This is how this option work.

Now, the all-department menu works a little bit differently way. First of all, you have to set it from the theme settings >> Header Builder >> see the image: https://postimg.cc/tYCkKzPf once you add this in the header simply configure it. In the settings of this widget, you have to add a menu in it you created in the Appearance >> Menus (For the All department menu) like this: https://postimg.cc/xcz8TwKb and set this menu in the widget settings of “All Department” see the image: https://postimg.cc/K3hV73Hb once you set the menu in the “All department” save settings and check back to your site after clearing the browser cache.

Again, in simple words “We have to add the menu in the (All Department tab) and on the mobile category tab (It will show all the categories by default.)”

3- You may upload the screenshots on https://imgbb.com/ and paste the links here.

Or

You may use the https://www.loom.com/ screen recording tool that records your screen and upload it on their website. You may share the URL here.

a. What do you mean by “look into my static block on why my Parent Category eg. Computer Office & Security with missing 2nd and 3rd sub-categories” which static block? where the block is set on the site so I can check.

b. Issue resolved now please check back to your site after clearing the browser cache. I have set the color from the header builder see the image: https://postimg.cc/GBRz4pk6

c. You imported the demo using the Elementor on the site, now if you try to install and use the wp bakery on the site it will cause unexpected issues on the site. Kindly always use only a 1-page builder plugin on the site.
If you want to use the WP Bakery page builder then you have to start from scratch on a fresh new WordPress.

Regards 8Themes Team.

Hello, @Javier,

You may use our element for Email builder -> WC Hook ( http://prntscr.com/26tle5p ) and select one of the actions from it’s list -> http://prntscr.com/26tleju . If your plugin adds it’s actions for one of those then it will work for you, otherwise you may contact the plugin to get the correct code to add as an action for such hooks we have.

Another solution exists as well. As you may see we have a custom shortcode for Correios Tracking Code (plugin) -> http://prntscr.com/26tlftw

We have filters to add custom shortcodes from any extra plugin ->

viwec_register_replace_shortcode
viwec_live_edit_shortcodes
viwec_register_preview_shortcode

So please, contact the plugin support and ask them if they can give you some code to make it work as you want. You should know that we don’t provide support for 3rd-party plugins, and we already gave suggestions, as you may find above. Thanks for understanding our position.

Regards 8Themes Team.

Hello, @Rivka,

You can set the font size of these things from the theme settings.

1- Simply navigate to the Dashboard >> XSTORE >> Theme Settings >> WooCommerce >> Single Product Builder >> Short Description >> see image: https://postimg.cc/LhRxsMgY

2- Simply go to the Dashboard >> XStore >> Theme Settings >> Theme Custom CSS >> Global and then paste the below code at the bottom of the CSS box there.

.content-product .product-title{font-size:18px !important;}

Then save settings and check back to your site after clearing the browser cache.

Note: in the above code the word “18” is the size you can change it with you want.

3- Simply navigate to the Dashboard >> XSTORE >> Theme Settings >> Header Builder >> Secondary Menu >> see image: https://postimg.cc/tYGpJJtd

Regards 8Themes Team.

Hello, @Steven Tay,

1- Simply navigate to the Dashboard >> Products >> Categories >> and make sure that there is only 1 “Computer Office & Security” category is set and enabled. Please remove the duplicate of it and then check back to your site after clearing the browser cache.

2- The product category and tires don’t appear on mobile on your site nor does it appears on the desktop/laptop could you please check again and share a screenshot with us so that I will check it?

3- I don’t get it fully understood, Could you please elaborate on it with the help of a screenshot/video for better reference? So that I will check and assist you accordingly?

And also please share your site WP Admin URL and Credentials with me here in the private content area of this topic, so that I will further check it for you and help you out properly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Regards 8Themes Team.

Hello, @tim,

Sorry to say, that there is no possibility for this in the theme settings. Additional customization is not covered in our support policy. If you want paid Customization services submit a customization request to WPKraken team.

Thanks for your understanding.

Regards 8Themes Team.

Hello, @Ms Morbenia Morbeck,

Your issue has been solved please check back to your site now after removing the browser cache. I have successfully imported the Demo for you on your site.

Your new site Logins are under the private content area of this topic.

Regards 8Themes Team.