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How to Edit the Top Left “Default” Product Categories and Sub- Categories

This topic has 16 replies, 3 voices, and was last updated 1 years, 3 months ago ago by Tony Rodriguez

Steven Tay

Participant

January 3, 2023 at 04:51

Hi,

Can you please teach me step by step on how and where in WordPress to Edit the current Top Left Side under ALL DEPARTMENTS (XStore Default) – Product Categories and Sub- Categories?

Because I have my own Product Categories and Sub-categories to replace your default Product Categories and Sub-Categories under ALL DEPARTMENTS.

Thank you.

Steven Tay

Please, contact administrator
for this information.

#342814 Copied Theme version: 8.3.9 WooCommerce version: 7.2.2

15 Answers

Tony Rodriguez

Support staff

January 3, 2023 at 06:19

Hello, @Steven Tay,

Those Menu Items dropdowns are coming from the Static Blocks, If you go to Appearance >> Menu and choose the All Department Menu from there, you will find all those Menu Items Categories: https://postimg.cc/zLszkscz you can change with your categories from there as per your requirements.

Now about the Sub Menu Items, If you click on the particular Menu Item “8Themes Category Options” https://postimg.cc/ykpkZbsd you will find more options in the popup, and you can see that the static block has been chosen from there to show as Sub Menu: https://postimg.cc/mcsRzYzk
.
So this is actually how it works, you will find the static blocks under WP-Dashboard >> Static Blocks and change/remove/modify the content from there as per your requirements: https://postimg.cc/crnVRKNn https://postimg.cc/3dYgB6sF

Regards 8Themes Team.

#342818 Copied

Steven Tay

Participant

January 6, 2023 at 02:56

Hi Tony,

My apologies for my late reply as been unwell past days.

I have 2 question;

1. Why on there are 2 repeated “Computer Office & Security” under All Categories on top left of my website and how do I remove one of them?

2. Under All Categories on top left of my website, Product Categories and tiers isn’t the same as in the mobile where in the mobile is correct but not in my Website using Laptop.

How do I make the Product Categories in as shown under All Categories on top left of my website details to be the sane as in my mobile?

Please help.

Many thanks Tony.

Steven Tay

Please contact administrator
for this information.

#343106 Copied

Tony Rodriguez

Support staff

January 6, 2023 at 06:32

Hello, @Steven Tay,

1- Simply navigate to the Dashboard >> Products >> Categories >> and make sure that there is only 1 “Computer Office & Security” category is set and enabled. Please remove the duplicate of it and then check back to your site after clearing the browser cache.

2- The product category and tires don’t appear on mobile on your site nor does it appears on the desktop/laptop could you please check again and share a screenshot with us so that I will check it?

3- I don’t get it fully understood, Could you please elaborate on it with the help of a screenshot/video for better reference? So that I will check and assist you accordingly?

And also please share your site WP Admin URL and Credentials with me here in the private content area of this topic, so that I will further check it for you and help you out properly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Regards 8Themes Team.

#343117 Copied

Steven Tay

Participant

January 6, 2023 at 07:34

Hi Tony,

Please refer to my private content reply.

Thank you.

Steven Tay

Please contact administrator
for this information.

#343121 Copied

Tony Rodriguez

Support staff

January 6, 2023 at 10:04

Hello, @Steven Tay,

1- Sure take your time.

2-Alright, First of all, You need to understand that the product categories that appear on mobile is different and the all department’s menu is different. Let me explain.

The categories appear on mobile is because the option for the categories enabled from the theme settings >> header builder >> mobile menu >> see the image: https://postimg.cc/zbspZmCF so this option will fetch all the categories you have and add/show them on mobile menu. This is how this option work.

Now, the all-department menu works a little bit differently way. First of all, you have to set it from the theme settings >> Header Builder >> see the image: https://postimg.cc/tYCkKzPf once you add this in the header simply configure it. In the settings of this widget, you have to add a menu in it you created in the Appearance >> Menus (For the All department menu) like this: https://postimg.cc/xcz8TwKb and set this menu in the widget settings of “All Department” see the image: https://postimg.cc/K3hV73Hb once you set the menu in the “All department” save settings and check back to your site after clearing the browser cache.

Again, in simple words “We have to add the menu in the (All Department tab) and on the mobile category tab (It will show all the categories by default.)”

3- You may upload the screenshots on https://imgbb.com/ and paste the links here.

Or

You may use the https://www.loom.com/ screen recording tool that records your screen and upload it on their website. You may share the URL here.

a. What do you mean by “look into my static block on why my Parent Category eg. Computer Office & Security with missing 2nd and 3rd sub-categories” which static block? where the block is set on the site so I can check.

b. Issue resolved now please check back to your site after clearing the browser cache. I have set the color from the header builder see the image: https://postimg.cc/GBRz4pk6

c. You imported the demo using the Elementor on the site, now if you try to install and use the wp bakery on the site it will cause unexpected issues on the site. Kindly always use only a 1-page builder plugin on the site.
If you want to use the WP Bakery page builder then you have to start from scratch on a fresh new WordPress.

Regards 8Themes Team.

#343137 Copied

Steven Tay

Participant

January 8, 2023 at 11:58

Hi Tony,

Sincerely appreciate your guidance and help

I will seek your further assistance if am unable to resolve few of the issues however I will try my very best on my side.

Many thanks again Tony.

Steven Tay

Please contact administrator
for this information.

#343251 Copied

Rose Tyler

Support staff

January 8, 2023 at 13:08

Hello, @Steven Tay,

You’re welcome!
Have a nice day!

Regards

#343258 Copied

Steven Tay

Participant

January 13, 2023 at 08:21

Hi Tony,

I need your help and guidance again.

I have 3 questions while using Mobile to see my website:

Kindly refer to the Private content area…

Thank you very much Tony.

Steven Tay

Please contact administrator
for this information.

#343910 Copied

Tony Rodriguez

Support staff

January 13, 2023 at 09:41

Hello, @Steven Tay,

1- The settings were set to ok and it is also, working fine on your site check the resulting image here: https://postimg.cc/V5dQ7pTT and then check back to your issue after clearing the browser cache.

2- The section is set in the footer and the footer is coming from the blocks. Simply navigate to the Dashboard >> Static Blocks >> edit the footer block see the image: https://postimg.cc/SJQGmbLQ and set the content as per your need the save settings changes will appear on the site automatically.

3- The color is set from the widget settings simply edit the page and change the color as per your need see the image: https://postimg.cc/N2QGW4HF for a better reference.

Regards 8Themes Team.

#343928 Copied

Steven Tay

Participant

January 15, 2023 at 08:28

Hi Tony,

Many thanks again for your help and guidance.

I will work on your advises as stated hopefully I am able for item 2 and 3.

Thank you very much again Tony.

Steven Tay

#344031 Copied

Rose Tyler

Support staff

January 15, 2023 at 09:49

Hello, Steven Tay,

You’re welcome!
Please let us know if it helped or if you have any further questions or concerns. We are always here to help.

Best Regards,
8theme team.

#344034 Copied

Steven Tay

Participant

January 18, 2023 at 09:06

Hi Tony,

Good day to you.

Can you please guide me as per the screenshot.

I have looked everywhere in Static Block or Pages in order to rewrite on my own the current default phrase “XStore is the most customisable…….

I have looked everywhere in Static Blocks and Pages but still not able.

Kindly guide me please in details.

Thank you very much Tony.

Steven Tay

#344288 Copied

Tony Rodriguez

Support staff

January 18, 2023 at 09:25

Hello Steven Tay,

In order to modify the phrase, please navigate to XStore >> Header Builder >> Promo Text and modify the custom text in that section as desired. Please refer to the screenshot provided for further guidance: https://postimg.cc/SYJHHTPr

Best Regards,
8Themes Team.

#344291 Copied

Steven Tay

Participant

January 18, 2023 at 09:42

Hi Tony,

Noted and will work on it as per your guidance.

Thank you very much again.

Steven Tay

#344294 Copied

Tony Rodriguez

Support staff

January 18, 2023 at 10:10

Hello Steven Tay,

We hope this message finds you well. If you have any other questions or concerns, please do not hesitate to contact us. We are always here to help.

Thank you for reaching out to us.
Have a great day. 🙂

Topic Closed.

Sincerely,
8Themes Team

#344297 Copied
Tagged: default, edit, product categories, sub-categories, themes, woocommerce, wordpress
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