Hello, Kristjan,

We appreciate your prompt reply.

May we kindly request that you provide us with the URL and temporary access credentials?

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

Kind Regards,
8theme team

Hello Mitul,

We kindly request that for any new inquiries, you initiate separate topics – https://www.8theme.com/forums/xstore-wordpress-support-forum/

In accordance with your specifications, the color has been modified through the Header Builder under the Main Header section, specifically to the WCAG Color. We invite you to review the changes at your earliest convenience.

Furthermore, we have successfully removed the Mobile Menu icon from the desktop view and ensured its visibility within the mobile header.

Best Regards,
The 8Theme Team

Hello, Mac,

Thank you for contacting us and for using XStore.

[product_page id="5986"]
Please be informed that we have completed the editing of your article titled “How To Engrave Your Crypto Seed Phrase With A Steel Stamp On The Steel Seed Phrase Plates.” We kindly ask that you review the updated version at your earliest convenience.

Kind Regards,
8theme team

Hello, Bolton12,

Thank you for your swift response to our previous communication.

We would like to direct your attention to the Regular License policy, which can be reviewed at the following link: https://themeforest.net/licenses/terms/regular (Revision date: 23 February 2015)

Regarding your mention of encountering difficulties with updating your website, we kindly request further clarification on the specific issues you are facing. Upon review, it appears that your website, located at https://ki*****cart.com/, is currently utilizing the most recent version of our theme.
For guidance on updating plugins, we recommend referring to the following instructional article: https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Should you require additional assistance, please do not hesitate to reach out.

Best Regards,
The 8Theme Team

Hello, Julian,

We are pleased to inform you that we have completed the translation of strings using Loco Translate. We kindly request that you review the updated translations at your earliest convenience.

Should you encounter any pages where untranslated strings remain, please do not hesitate to inform us.

We appreciate your attention to this matter and look forward to your response

Best regards,
The 8Theme Team

Hello, Bolton12,

I hope this message finds you well. We kindly request that you provide us with a more detailed description of the specific updates you are unable to perform, as well as the particular plugins that are not functioning properly.

For the purpose of illustrating the issues you are encountering, we suggest using the Lightshot screenshot tool or the Gyazo tool to capture screenshots. Please share the links to these images here. Alternatively, you may opt to use a file-sharing service such as WeTransfer (https://wetransfer.com/) to upload the relevant images and provide us with the URLs.

Additionally, we are awaiting your response regarding the license key starting with cf8a*******. Your prompt attention to these matters would be greatly appreciated.

Best Regards,
The 8Theme Team

Hello, Bolton12,

We hope this message finds you well. We would like to inform you that we have provided a response to your inquiry regarding the theme registration issues you are experiencing. You can view our reply by following this link: https://www.8theme.com/topic/theme-registration-issues-i-cannot-use-the-new-purchase-code-on-my-old-store-theme/#post-377694

Should you require any further assistance, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

Hello, Smalameri,

We appreciate you reaching out to us and for choosing XStore for your needs.

To assist you further with the translation issue, we kindly request that you provide us with FTP access. This will enable us to conduct a thorough investigation into the matter.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Thank you for your cooperation.

Best regards,
The 8Theme Team

Hello, Julian,

We appreciate your prompt response.

Private Content

Best regards,
The 8Theme Team

Dear Muhamed,

We hope this message finds you well.

We kindly ask that you clear your mobile browser’s cache and then proceed to check the functionality once again.

Should you require any further assistance, please do not hesitate to reach out to us.

Kind Regards,
8theme team

Hello, GTP,

We appreciate your inquiry about the capability to insert images and text within geometric shapes, such as squares or rectangles. We are pleased to confirm that this design can indeed be accomplished. You may edit the content by utilizing Elementor, and for adding a border to a section or column, please refer to the following guide: https://elementor.com/help/border-type/.

As for the changes you’ve noticed in the 8theme support forum, we are constantly working on improving the user experience, and from time to time, we implement visual updates to enhance navigation and accessibility. We appreciate your observation and are glad to hear from our users. If you have any feedback or suggestions regarding the new look, please feel free to share them with us.

Kind Regards,
8theme team

Hello, Smalameri,

We would like to inform you that in order to modify the texts you referenced, you should navigate to the following location within your website’s dashboard: Theme Options > WooCommerce > Single Product page > Compare and Wishlist.

Should you require any further assistance, please do not hesitate to reach out.

Kind Regards,
8theme team

Hello, Gurhan,

We appreciate your prompt response.

Please be informed that the content you are referring to is displayed by default when the “Left Side Top Bar Area” lacks any widgets. To customize this content, you may add any desired widget to this area by navigating to Appearance > Widgets within your dashboard.

Best Regards,
The 8Theme Team

Hello, @sergeantmaster,

We are grateful for your swift reply.

The necessary corrections have been made to the following files:
– /plugins/xstore-white-label-branding/inc/xstore-branding-admin.php
– /themes/xstore/framework/panel/templates/page-navigation.php
– /themes/xstore/framework/panel/panel.php

These adjustments will be incorporated in the forthcoming update of the theme and white-label-branding plugin.

Best Regards,
The 8Theme Team

Hello, GTP,

We would like to express our gratitude for selecting XStore as your preferred WooCommerce WordPress theme.

To accomplish the specific visual effect you are seeking, you may utilize the following Custom CSS code. Please insert this code into the settings area for columns that contain an image:

selector img {
    animation: animateAmbient 30s linear infinite;
}
@media (prefers-reduced-motion: no-preference) {
  .animate--ambient > img,
  .animate--ambient > svg {
    animation: animateAmbient 30s linear infinite;
  }
  @keyframes animateAmbient {
    0% { transform: rotate(0deg) translateX(1em) rotate(0deg) scale(1.2); }
    100% { transform: rotate(360deg) translateX(1em) rotate(-360deg) scale(1.2); }
  }
}

Kind Regards,
8theme team