Return to previous page

Hide cross-sell products header/title if there are no such product on single product page.

This topic has 4 replies, 2 voices, and was last updated 4 months, 1 weeks ago ago by Rose Tyler

Kristjan

Participant

December 26, 2023 at 09:08

If there are no cross-sell products then the whole section should rather be hidden on that products page. Currently it just shows the tile without the products.

#377692 Copied Theme version: 9.2.5 WooCommerce version: 8.4.0

3 Answers

Rose Tyler

Support staff

December 26, 2023 at 10:45

Hello, Kristjan,

Thank you for contacting us and for using XStore.

We kindly request that you provide us with the URL of such product, temporary wp-admin and FTP credentials to facilitate necessary support and maintenance activities.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

We appreciate your cooperation in this matter and assure you that your credentials will be handled with the utmost confidentiality and care.

Kind Regards,
8theme team

#377715 Copied

Kristjan

Participant

December 26, 2023 at 12:05

I have to clarify myself. The product has a cross-sell product which has been deleted, so it does not show up, but the header/title still does.

#377727 Copied

Rose Tyler

Support staff

December 26, 2023 at 13:09

Hello, Kristjan,

We appreciate your prompt reply.

May we kindly request that you provide us with the URL and temporary access credentials?

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

Kind Regards,
8theme team

#377732 Copied
Tagged: efficient woocommerce solutions, hide cross-sell products, no products page, optimized wordpress themes, seo woocommerce, woocommerce themes, wordpress single product
Viewing 4 results - 1 through 4 (of 4 total)