Social Authentication Tab Goes Missing in Xstore Dashboard

Hello, @sergeantmaster,

Thank you for bringing the issue regarding the missing Social Authentication Tab in the XStore Dashboard to our attention. To address this matter, we recommend following the steps below:

1/ Upon thorough investigation, we have verified the functionality of the same option on our test site, and it is working correctly. The issue only persists on your site

We suggest switching to the Parent theme if you are currently using the Child Theme on your site. After clearing the cache, check again. The issue may be due to your Child Theme.

We kindly recommend that you take a complete backup of your site before proceeding.

2/ For a visual reference, please consult the provided image at the following link:
https://imgur.com/a/atDX0pv

Update XStore Theme:
Ensure that you have the latest version of the XStore theme installed. You can refer to the XStore theme documentation for guidance on updating: https://www.8theme.com/documentation/xstore/theme-installation/theme-update/.

Update Included Plugins:
It’s essential to update all the required plugins associated with the XStore theme. For detailed instructions, please visit: https://www.8theme.com/documentation/xstore/plugins/included-plugins/.

Updates About XStore Theme:
https://xstore.8theme.com/update-history/

By updating both the theme and its plugins, you not only gain access to the latest features and improvements but also contribute to the overall stability and performance of your website.

Should you encounter any challenges during the update process or if the issue persists, our dedicated support team is ready to assist you. Please don’t hesitate to reach out to us for a smooth and successful resolution.

Yours Sincerely,
The 8Theme Team.

Hello, @sergeantmaster,

Upon reviewing your website, we have observed that it is currently operating with an outdated version of the XStore theme (version 9.2.3) alongside the most recent iteration of the XStore core plugin (version 5.2.5).

For optimal performance and security, it is imperative to ensure that both the theme and core plugin are updated to their latest versions. You may view the detailed changelog and the enhancements included in the recent updates at the following link: https://xstore.8theme.com/update-history/

Furthermore, we have previously provided an instructional article detailing the process for updating the theme. We kindly ask that you refer to this guide, which was included in our last correspondence, to facilitate the update on your website.

We trust that implementing these updates will effectively address any issues you may be experiencing.

Should you require any further assistance, please do not hesitate to reach out to us.

Best Regards,
The 8Theme Team

Hello, @sergeantmaster,

We appreciate your prompt response.

1/ We kindly request that you furnish us with FTP access credentials to facilitate a more thorough investigation of the issue at hand.

2/ It has come to our attention that the “Hide update notices” feature is currently enabled on your website through White Label Branding.

Best Regards,
The 8Theme Team

Hello, @sergeantmaster,

Upon reviewing the matter, we have not identified any issues as illustrated in the following screenshot: https://prnt.sc/wjIGq3Y1Q7zf

Best Regards,
The 8Theme Team

Hello, @Sergeantmaster,

We are sincerely grateful for your kind words!

We would be grateful if you could take a moment to rate our product – https://themeforest.net/downloads – with 5 stars on ThemeForest!

Kind Regards,
8theme team