Can’t Edit? Enable Safe Mode Having problems loading Elementor? Please enable Safe Mode to troubles

This topic has 4 replies, 2 voices, and was last updated 3 months, 3 weeks ago ago by Rose Tyler

  • Avatar: smalameri
    smalameri
    Participant
    December 25, 2023 at 11:44

    Can’t Edit?
    Enable Safe Mode
    Having problems loading Elementor? Please enable Safe Mode to troubleshoot. Learn More

    I enabled but the same problem

    https://prnt.sc/Fe9kzE1seKsD

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 25, 2023 at 13:10

    Hello, Smalameri,

    We appreciate your decision to select XStore as your WooCommerce WordPress theme.

    To assist you further, we kindly request that you provide us with the URL of the page you are unable to edit, along with temporary wp-admin credentials. This will enable us to investigate the issue thoroughly.

    Kind Regards,
    8theme team

    Avatar: smalameri
    smalameri
    Participant
    December 26, 2023 at 05:45

    Can’t Edit BY elementor I do enable Safe Mode but still the problem

    THIS ERROR

    Enable Safe Mode
    Having problems loading Elementor? Please enable Safe Mode to troubleshoot. Learn More

    I enabled but the same problem

    https://prnt.sc/Fe9kzE1seKsD

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 26, 2023 at 08:30

    Hello, Smalameri,

    We appreciate your prompt response.

    We have noted your attempt to modify the Shop page. Please be aware that this particular page is designed to display all products by default and does not support direct editing via Elementor. To customize this page, you are required to navigate to the Theme Builder, select ‘Products Archive’, and proceed to create a new template. Once created, please apply it to all product archives. For detailed guidance, you may refer to our instructional article here: https://xstore.helpscoutdocs.com/article/191-xstore-products-archive-builder-with-elementor

    We would like to inform you that if your intention is to modify the content of the shop banner – https://prnt.sc/qzFa2sMDtqYG , there is no requirement to activate the builder tool. Instead, you can directly edit the relevant static block – https://prnt.sc/JMZx4XxksxIh.

    We trust this information will assist you in achieving the desired outcome for your website.

    Kind Regards,
    8theme team

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