I NEED TO CHANG THIS TEXT AS IN THIS PICTURE

This topic has 7 replies, 2 voices, and was last updated 4 months, 1 weeks ago ago by Rose Tyler

  • Avatar: smalameri
    smalameri
    Participant
    December 26, 2023 at 07:04
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 26, 2023 at 09:11

    Hello, Smalameri,

    We appreciate you reaching out to us and for choosing XStore for your needs.

    To assist you further with the translation issue, we kindly request that you provide us with FTP access. This will enable us to conduct a thorough investigation into the matter.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Thank you for your cooperation.

    Best regards,
    The 8Theme Team

    Avatar: smalameri
    smalameri
    Participant
    December 26, 2023 at 09:39

    Details about the account in private. We hope that you give us the instructions on how to change the text to Arabic

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 26, 2023 at 10:10

    Hello, Smalameri,

    Private Content

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: smalameri
    smalameri
    Participant
    December 27, 2023 at 05:02

    the answer in privet does not open

    Avatar: smalameri
    smalameri
    Participant
    December 27, 2023 at 05:11

    How was it translated?
    Can you give me the steps?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 27, 2023 at 08:05

    Hello, Smalameri,

    1/ We kindly request that you clear your browser’s cache and subsequently verify the Private Content area. Upon completion, please inform us whether this resolves the issue. Additionally, we would appreciate it if you could specify which browser you are utilizing.

    2/ Regarding the translation matter, it was conducted using Loco Translate for both the theme and the Core plugin. Initially, the translations were not visible, which we suspect was due to caching issues. However, they did become apparent after a period of time.

    We look forward to your response and are here to provide any further assistance you may require.

    Best regards,
    The 8Theme Team

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