Hello,

I have checked the topic settings and see that you check to notify you about replies. Strange that you don’t get the notification. Have you checked the Spam folder?

Regards

Hello,

You can use Massive Addons element lightbox http://massive.mpcthemes.net/lightbox/ and display iframe (using the link to html page http://prntscr.com/iuvgqw or to page on your site) where all the necessary content will be added. If you use the link to page on your site then you can use Blan template for that page http://prntscr.com/iuvhih to disable header and footer, you don’t need them for the popup content I think.

Regards

Hello,

1) You have renamed theme, so when you tried to update theme you got one more folder with the default theme name. I have changed the name of the new version and removed the old one.

2) We have enabled minification to speed up your site and got not bad results https://tools.pingdom.com/#!/RgoKn/https://www.elcamaleon.es/
Also, you can improve your images http://prntscr.com/iuujuc to improve PageSpeed Score.

Regards

Hello,

Sorry for the delay in answering.
1) Found that breadcrumbs have the issue on the essential grid post because this part should not be there http://prntscr.com/iusyre
Provide me FTP access to fix it.
2) Essential grid post permalinks are not changeable since it’s added in code level and we don’t recommend editing the plugin directly. Changing permalinks will not fix it either since it only accepts WordPress default permalink wildcards.

If you want to change the essential grid permalinks you may try this plugin https://wordpress.org/plugins/custom-post-type-permalinks/, it’s not our plugin so please use it with caution. Always backup your site before doing anything.

Regards

Hello,

Sorry for the delay in answering.

You are using CDN or server cache and it causes some problems after theme update because old files/scripts are cached. We can’t switch to new version because of this. Please, disable CDN/server cache while we update the theme. You’ll be able to enable once we tell you that update is finished. Inform me once you disable CDN and we’ll continue.

Regards

Hello,

Read this topic, please, https://www.8theme.com/topic/brands-category/

Regards

You are welcome!

Regards

Hello,

1) Child theme includes only functions.php and style.css file at start. When you begin to customize your site you copy new files into the child theme and change them. When you update parent theme sometimes you may need to update child theme files according to changes in parent theme because you override parent theme files and old child theme files sometimes make the problems for the parent theme. If you need more information about child themes you can read WP documentation.
2) Don’t understand your problem https://gyazo.com/236a7ff8df6ff741418e149e1717e51f

Regards

Hello,

1) I have added custom CSS to child theme style.css
2) I have created Example product with that layout in description http://prntscr.com/ir00vi

Regards

Hello,

The reason of your problem was custom CSS http://prntscr.com/iqqxgk

.archive.woocommerce-page .main-products-loop {
    float: right;
}

Once I removed it sidebar position works fine.
So, it’s not our theme issue.

Regards

Hello,

I suppose it can be just browser cache. Try to clear it.

Regards

Hello,

No, you don’t understand the message. It does not tell you that you did not add API, it tells you that “The Google Maps JavaScript API is not activated on your API project. You may need to enable the Google Maps JavaScript API under APIs in the Google API Console.”
http://prntscr.com/iqp7od

Regards

Hello,

You need to check if you have the same problem with the official WC theme – Storefront. If the same issue persists then you need to contact plugin author to get help. Unfortunately, we are able to help you only in case problem appears with our theme because then we can fix our theme files. If the problem is not related to our theme we can do nothing.

Regards

Hello,

If you sell pictures and don’t want to crop images we would recommend preparing images using any graphical editor before uploading to your media library and make them one size for example http://prntscr.com/iqokkg
If you can’t change the images then you may add the fixed min/max width for all the grid images using the code below but it would be better to use the correct images from start

.content-product .product-content-image img {    
    min-width: 1px;
    width: auto;
    max-height: 360px;
}
.content-product .product-image-wrapper {
    min-height: 360px;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-align: center;
        -ms-flex-align: center;
            align-items: center;
}

Regards

Hello,

That was the reason of the problem that you provided FTP to test WP installation and dashboard access to the production site.

We need Dashboard access to the site where theme should be updated. Credentials from the production site do not work for the /newdemo/. Please, provide me admin panel access to the site where you want to update theme now.

Regards