Page 803 – 8theme.com

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Viewing 30 posts - 24,061 through 24,090 (of 30,337 total)

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Olga Barlow

Participant

March 9, 2018 at 15:30

Hello,

Brand list widget display list of all the available brands and is not the filter by brand, it’s list of the brands and when you choose the brand you go to page where all the products of that brand are displayed. If you need the filter then you can try Product filter by Attribute widget. Before using this widget create attribute brand (Products > Attributes), and add all the brands as terms. Then apply every brand to the necessary product http://prntscr.com/iox1p9 and don’t check “Visible on product page”. After that add Product filter by Attribute widget to the shop page sidebar and choose the brand attribute.

Regards

#187742 Copied In reply to: BRANDS CATEGORY

Olga Barlow

Participant

March 9, 2018 at 15:16

Hello,

At this moment XStore does not have such feature for the sidebar widgets. But it’s a good idea and I sent it to our developers and maybe in one of the future updates, we’ll implement something similar.

You can try third-party plugins to implement this but we did not test them with our theme, so, maybe some styles customization will be required.

Regards

#187741 Copied In reply to: Sidebar Widgets – Collapsable / More Filters

Olga Barlow

Participant

March 9, 2018 at 15:11

Hello,

We have updated out of date files that we found. Clear CDN again and check, please.

Regards

#187740 Copied In reply to: Update website to Royal 3.4

Olga Barlow

Participant

March 9, 2018 at 15:10

Hello,

We have removed that code because of the update of the archive-products.hp file according to new WC update. But we’ll return it back if this is important for you.

Regards

#187738 Copied In reply to: Subcategories displaying filters

Olga Barlow

Participant

March 9, 2018 at 14:32

Hello, @tonimeisel

1) Translation files should be placed into WP language directory http://prntscr.com/iowbj3
2) Admin panel access is incorrect and we can’t check the translation and its settings.
Provide us with working Dashboard access to your site.

Regards

#187726 Copied In reply to: Multisite: Translation doesn't work correct

Olga Barlow

Participant

March 9, 2018 at 13:05

Hello,

Unfortunately, our theme and WooCommerce plugin do not have this feature by default. You can try to implement this using third-party plugin, for example https://codecanyon.net/item/openswatch-woocommerce-variations-image-swatch/12696014 or similar. Keep in mind that you may need additional customization of plugin or theme to make it work with product gallery slider because that slider is theme feature, does not come from WooCommerce by default and third-party plugins for WooCommerce that work with product images does not support it as a rule.

Regards

#187706 Copied In reply to: Picture Gallery for Woocommerce Variable

Olga Barlow

Participant

March 9, 2018 at 10:24

Hello,

Are you talking about http://prntscr.com/iotpq4 ?
Edit your page and text block http://prntscr.com/iotq5i and remove follow shortcode http://prntscr.com/iotqdp

If you want to remove vertical icons from slider edit the Revolution Slider and remove the layers http://prntscr.com/iotrc3

To remove icons in footer edit footer static block and remove social element http://prntscr.com/iotrm5

Regards

#187667 Copied In reply to: Remove Social Icons from Slider
Olga Barlow

Participant

March 9, 2018 at 10:15
Hello,

Use the page Custom CSS http://prntscr.com/iotoh0 and add the following code

.banner img { min-height: 320px; object-fit: cover; }

Regards
#187663 Copied In reply to: Bike Theme swiper banners text overlapping
Olga Barlow

Participant

March 9, 2018 at 10:09

Hello,

1) We can help you with theme installation and also with the installation of the version that you want to use. It’s fee, just let me know what version do you prefer? Also, provide admin panel access to your site.
I’m not sure why one-click installation does not work for you. All thing should be the same except product/posts/project images (we use placeholders) and menu (theme comes with the simple menu and you can create meg menu if you need just following the documentation).

2) Fixed. You used 2 different domains to activate test site that’s why system locked the license.

Regards

#187662 Copied In reply to: DEMO IMPORT PROBLEM – activation number limit

Olga Barlow

Participant

March 9, 2018 at 09:50

Hello,

Not at all. So, do you need any other help from our side?

Regards

#187657 Copied In reply to: Undefined variable: args in /xstore/framwork/theme-functions.php on line 2344

Olga Barlow

Participant

March 7, 2018 at 20:59

Hello,

Provide us FTP access to your site to find out what gives you “Notice: Trying to get property of non-object in” notice.
I suppose that this one “Notice: wc_checkout_params è deprecata dalla versione 3.3.3! Utilizzare al suo posto woocommerce_get_script_data” is because of third-party plugin for woocommerce that you use, which one I’ll be able to tell you only when I get FTP access.

Also, you need to update Visual Composer plugin but once we tried to do this we get the fatal error because of code in your child theme. Please, fix that error because the site should not crash once you disable plugin.

Regards

#187572 Copied In reply to: Character "?"

Olga Barlow

Participant

March 7, 2018 at 20:46

Hello,

If you don’t have coding skills then it would be better if you provide us FTP access and we’ll help you.

Regards

#187571 Copied In reply to: Other options for header image / slider – no Revolution Slider

Olga Barlow

Participant

March 7, 2018 at 20:43

Hello,

Theme version you can check in Appearance > Themes > press details button over the theme. The latest version is 4.21.1. To update theme go to Dashboard > Updates > press check for updates button and then choose theme to update.

If you use the latest version but options do not work then reply back and provide admin panel and FTP access.

Regards

#187569 Copied In reply to: Can't change header
Olga Barlow

Participant

March 7, 2018 at 20:40
Hello,

Add the following code in Theme Options > Styling > Custom CSS

@media only screen and (max-width: 480px){ .back-top { bottom: 45px; } }

Regards
#187568 Copied In reply to: Position scroll to top button on mobile
Olga Barlow

Participant

March 7, 2018 at 20:38

You are welcome!

Regards

#187567 Copied In reply to: LOAD MORE PRODUCTS Not working just loading

Olga Barlow

Participant

March 7, 2018 at 20:38

Hello,

Check the breadcrumbs settings now.

Regards

#187566 Copied In reply to: Problems with the header

Olga Barlow

Participant

March 7, 2018 at 20:37

Hello,

Check the breadcrumbs settings now.

Regards

#187563 Copied In reply to: Problems with the new theme update and other problems with the product page

Olga Barlow

Participant

March 7, 2018 at 18:59

Hello,

Seems you did something wrong. Provide admin panel and FTP access to your site. We’ll help you.

Regards

#187558 Copied In reply to: Child / footer Xstore

Olga Barlow

Participant

March 7, 2018 at 18:56

Hello,

Edit xstore/header.php file, find user-scalable=0 and change to user-scalable=1.

Regards

#187557 Copied In reply to: pinch to zoom doesnt work

Olga Barlow

Participant

March 7, 2018 at 18:50

Hello,

Go to Theme Options > E-Commerce > Product Page Layout and disable Masonry option if you want to use Infinite Scroll.

Regards

#187555 Copied In reply to: LOAD MORE PRODUCTS Not working just loading

Olga Barlow

Participant

March 7, 2018 at 18:47

Hello,

1) Don’t see problem with post option CMB2 plugin should be enabled if you want to have them.
2) Provide me link to the page where you have the problem with the gap. Also, tell me what element do you use?

Regards

#187552 Copied In reply to: Undefined variable: args in /xstore/framwork/theme-functions.php on line 2344

Olga Barlow

Participant

March 7, 2018 at 18:34

Hello,

1) Don’t know why but Theme Options import was failed. I have imported theme options and all the colors are fine.
2) Default demo content comes with placeholders.
3) Secondary menu is not included in demo import but I have created it for you. It uses static blocks to display mega menus http://prntscr.com/io664z
You can edit the mega menu content by editing the Static blocks http://prntscr.com/io66gb
4) Let me know what icons are missing?

Regards

#187550 Copied In reply to: Missing demo content and dummy content after inslatation

Olga Barlow

Participant

March 7, 2018 at 11:30

Hello,

1) Translation files should have the correct name, you missed “s” in the xstore word http://prntscr.com/io0166
I have changed the name and My account is translated http://prntscr.com/io00iu

2) After renaming everything also is ok http://prntscr.com/io02s5

If you need to translate other strings use Loco Translate plugin. It will help you to translate site very easy just in few click via Dashboard http://prntscr.com/io03hy

Regards

#187488 Copied In reply to: Multisite: Translation doesn't work correct

Olga Barlow

Participant

March 7, 2018 at 09:54

Hello,

1) You are using CDN. Clear CDN cache because we made a lot of changes in scripts and now your site use the new PHP files but old scripts from your CDN. Even theme image in the backend is cached. It should be http://prntscr.com/inysti but I see the old one http://prntscr.com/inyszz

2) Compare child theme files with new theme files. Old files in your child theme may include old code that won’t work with the updated parent theme http://prntscr.com/inyu4x

Reply back with the list of problems that will remain once you do 2 previous points.

Regards

#187471 Copied In reply to: Update website to Royal 3.4

Olga Barlow

Participant

March 6, 2018 at 19:19

Hello,

We have updated theme. Check, please.
WC plugin has changed image settings in 3.3 update and now you can manage them from WP customizer and set the size for the catalog and single product image. Don’t forget to regenerate thumbnails after that.

Also, you have some files in child theme that were updated in version 4.2. You need to update child theme files according to necessary changes in the parent theme.

Regards

#187418 Copied In reply to: Update website to Royal 3.4

Olga Barlow

Participant

March 6, 2018 at 18:51

Hello,

Very strange but can’t import page or content. Get “failed” every time. Anyway, I have created the tools layout manually. Let me know if you need anything else.

Regards

#187415 Copied In reply to: Theme not working, cant install demo , errors

Olga Barlow

Participant

March 6, 2018 at 17:16

Hello,

Check now, please.

Regards

#187400 Copied In reply to: Woocommerce Product Image Issue

Olga Barlow

Participant

March 6, 2018 at 16:51

Hello,

Go to Tools > Regenerate thumbnails > Regenerate all the thumbnails http://prntscr.com/innoya

Regards

#187392 Copied In reply to: Main product image cropped

Olga Barlow

Participant

March 6, 2018 at 16:40

Hello,

I have updated theme for you via Dashboard to make sure that everything will be ok and did not face any problems.

Regards

#187388 Copied In reply to: Theme Update v4.1 – Issues

Olga Barlow

Participant

March 6, 2018 at 16:30

As I have told you, you need to go to Tools > Regenerate thumbnails > and press “regenerate all”. Once regeneration will be finished check the logs and make sure that all the thumbnails that you have were successfully regenerated. Let me know if you still have problems after successful regeneration.

We also don’t like changes that WooCommerce developers made in version 3.3 for the images but we can just accept it.

Regards

#187386 Copied In reply to: Images Problem
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Viewing 24,090 results - 24,061 through 24,090 (of 30,337 total)

Viewing 30 posts - 24,061 through 24,090 (of 30,337 total)

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