Faby07CustomerMarch 13, 2018 at 1:03 pm #188050
Hi, I have an issue with my client’s website.
The past developer bought your theme, changed several files without using a child theme and left the site.
This client hired me to update your theme (that I bought to give a new license to my client), plugins and WordPress core. However, due to all modifications the past developer made, I want to download the version that my client use to compare it with your release and then note all the modifications made by my predecessor.
Can you please provide me the version 1.7 of your theme?
I don’t know how to update her website without losing every customization. I’ve tried in a local environment but I lost everything.
Thanks in advance for your supportPrivate Content HiddenOlga BarlowStaffMarch 13, 2018 at 3:25 pm #188085
Unfortunately, the oldest version archive that we have is 2.0 http://prntscr.com/iqmoma . We have sent it to your registration email.
RegardsFaby07CustomerMarch 13, 2018 at 3:53 pm #188089
According to the changelog, it will be difficult but less difficult than the lastest 😅
Thanks for your really fast support. I will keep you informed if I need more help!
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