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Topic: Theme translation using WPML

AdSh

Participant

March 18, 2018 11:12 pm

Hi,

I am trying to translate the theme into Turkish and Arabic, but I am facing some problems as follows:

1. in the theme folder, .po and .mo files for the Turkish language exist. I tried to import theme into the theme using “WPML string translation” but it does not work.
Please let me know how to import this files and have them working 100% without problems. Please consider I am using WPML
(WPML support said this issue relates to the theme, WPML will import the po without any problem).

2. how to translate woocommerce pages automatically? I think a full translation for this extension completely exist. Please let me know how to do that automatically.

3. Some string can not be translated, like for example in the RTL cart page: http://www.istamor.com/ar/cart/
I have translated the string but the translation does not show on this page. Please let me know why and how to solve this problem?

Thanks
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AdSh

Participant

March 19, 2018 6:22 pm

Hi,

please reply to me as soon as possible.

Thanks

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AdSh

Participant

March 20, 2018 10:30 am

Please inform me in case you can not help with translation using WPML or if your theme does not support WPML.
Thanks

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Rose Tyler

Support staff

March 20, 2018 2:11 pm

Hello,

Sorry for the delay.
Our theme support WPML plugin. Unfortunately, our specialist, who works with WPML, in business trip now and I can’t provide solid responses to your questions.
May I ask you describe problems in more details and wait 1-2 days? We will inform you once our manager checks this topic.

Regards

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Olga Barlow

Support staff

March 22, 2018 2:14 pm

Hello,

Sorry for the delay in answering. Can you provide me Dashboard and FTP access to your site to check the problem with translations that you have?

Regards

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AdSh

Participant

March 23, 2018 1:36 pm

Hi,

thank you for your reply.

Actually I spent some time during the last days trying to translate the theme. At the moment, I still have lots of problems with translating the theme into Arabic language (RTL) so please try to support.

I am not using FTP, you can directly login to the admin dashboard.

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Olga Barlow

Support staff

March 23, 2018 3:40 pm

Hello,

Probably we need to make changes in template files to fix translation issues, we can’t do this without FTP.
So, please, contact your hosting provider to get FTP access to your site.

Regards

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AdSh

Participant

March 23, 2018 4:25 pm

Thank you.

Please find the FTP account. Please let me know in case anymore data are required.

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Rose Tyler

Support staff

March 23, 2018 4:40 pm

Hello,

We checked the FTP and see only empty directory http://prntscr.com/ivdhki
Seems this user has wrong destination folder.

Regards

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AdSh

Participant

March 23, 2018 4:52 pm

Hi,

sorry, it was a mistake. Please try the following account.

This should be correct.

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Olga Barlow

Support staff

March 23, 2018 7:54 pm

Hello,

You need to translate theme strings either using WPML string translator or po, mo files (wp-content/languages/themes/ and translate files for the Arabic and Turkish versions). Because at this moment you did not translate all the necessary strings using String translator http://prntscr.com/ivcv36 or http://prntscr.com/ivgbi2 etc and po, mo files of theme translation also do not include any translation.

Regards

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