Please refer to my last ticket ##187388 – which has bee closed
I noticed there a newer v4.5 for the Royal Theme. Don’t know what you added to my folder settings but I’m not seeing the notification in WP Admin that there’s a newer version 4.4 to update. It’s showing the Theme is up to date, but it’s only v4.2
Thanks!
Hello,
Thanks for the notice. This issue occurred for all clients. We’ve fixed it.
Regards
Please check one more time https://prnt.sc/is254c
Regards
Now I see it. What did you do to it? I didn’t see it before.
After I select update theme, do I need to go under Theme Options / General/ and click on SAVE CHANGES or no? I hope there’s no update issues as I had experienced from the last Royal theme update.
Hello,
Please read our documentation http://8theme.com/demo/docs/royal/#!/installation_upgrade
You need to create a backup of your files, database and theme options (Theme Options > Import/Export > Options > Export Options) to be able to restore the site to the previous state if something goes wrong. Also, update all required plugins: https://www.8theme.com/download-plugins/
Regards
Thanks. Hey is the Notify me of follow-up replies via email on this forum working? I noticed for a week that I’m not getting na email notification when your team replies to my comments here. And my email is up and working up to date. Just wondering…
Hello,
I have checked the topic settings and see that you check to notify you about replies. Strange that you don’t get the notification. Have you checked the Spam folder?
Regards
I just saw this message on top of the profile admin page of my support forum account:
WordPress 4.9.4 is available! Please notify the site administrator.
Should you update it to 4.9.4, maybe that’s why I stopped getting notifications?
Hello,
Ok, thank you for the information. We’ll check what could be the reason of the email problem.
You can update WP to version 4.9.4 but you need to make sure that all the plugins that come bundled with our theme are up to date https://www.8theme.com/download-plugins/ .
Regards
Hello,
You’re welcome!
Regards
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