Open my link you can see the breadcrumbs ” Home / 愛用者心得 / 寵物使用HB-101健康沒臭味 ” URL is “https://hb-101.31app.tw/essential_grid/寵物使用hb-101健康沒臭味/ ” I have translated the “essential_grid” so it look like 愛用者心得
my problem is https://hb-101.31app.tw/essential_grid/ is not exist , so if you click the breadcrumbs > 愛用者心得 (essential_grid) it can’t go back to the https://hb-101.31app.tw/愛用者心得/
How to edit the permalink ,PAGE NOT FOUND is really bother me 🙁
Site URL: hidden Theme version: v 3.4 WooCommerce version: 3.2.6Hello,
Please provide wp-admin access in Private Content area so we can take a closer look.
Regards
Hello,
Please provide full admin access, because of we can’t check all backend settings for now.
Regards
Hello,
Sorry for the delay. I do not see changes, still can’t check permalinks settings https://prnt.sc/itc1n9
Do you have the problem with our theme only or with a default WP theme too? Try to re-save permalinks settings.
Regards
OMG,I am sorry to waste your valuable time.I have checked it twice to make sure you get full admin access.Please go this new URL. Thank you.
Site URL: hidden Theme version: 3.4 WooCommerce version: 3.2.6Hello,
Sorry for the delay in answering.
1) Found that breadcrumbs have the issue on the essential grid post because this part should not be there http://prntscr.com/iusyre
Provide me FTP access to fix it.
2) Essential grid post permalinks are not changeable since it’s added in code level and we don’t recommend editing the plugin directly. Changing permalinks will not fix it either since it only accepts WordPress default permalink wildcards.
If you want to change the essential grid permalinks you may try this plugin https://wordpress.org/plugins/custom-post-type-permalinks/, it’s not our plugin so please use it with caution. Always backup your site before doing anything.
Regards
Hello,
Unfortunately, the password is not correct. We get
Response: 331 Password required for nss-hb101
Command: PASS **********
Response: 530 Login incorrect.
Error: Critical error: Could not connect to server
Regards
Hello,
Do you have a server cache or CDN? Because we make changes in template files and don’t see any effect. Even if we remove all the content from style.css file and save we can see old file while inspect the site using the console.
Regards
Hi,thanks for your support.Now mobile device is broken and all the page show essential_grid on the left top, I need to restore from backup because the website is publishing.
Could you please remove the essential_grid(愛用者心得) on breadcrumbs like the step before i provided FTP for you ?
This step is ok and i will fix the essential grid skin like i did before.
Thank you.
Hello,
1) I don’t know why your site is broken on mobile because changes that we need to make are related to breadcrumbs only and does not affect the mobile layout.
2) Have you disabled CDN or server cache? Because we can help you with breadcrumbs if you use it. We don’t see our changes and just lose time! Please, reply back only when you disable CDN or server cache and confirm that you have done it.
Regards
Hi,I’m sorry to waste your time.My hosting told me that my serve doesn’t have CDN and server cache.
I’m afraid I’ll take too much of your time so I don’t need to fix the breadcrumbs link,just remove the essential_grid(愛用者心得) on breadcrumbs like the step before I provided FTP for you.
Hello,
I don’t know what cached the files before.
We can save changes now. We have fixed breadcrumbs. Check now.
Regards
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