You rewrite the etheme.js file and old file includes the fancy select code there that we don’t use anymore. I have updated etheme.js file but truly saying it’s not very good practice to overwrite the main js file of the theme.
Anyway, check now.
Regards
Olga Barlow
Participant
October 16, 2018 at 15:22
Hello,
I have passed your problem to our developers and inform you once get the answer.
Regards
Olga Barlow
Participant
October 16, 2018 at 15:17
Hello,
I have passed your issue to our developers, I will inform you once I get the answer.
Meanwhile, could you take a look at another our theme XStore. Blanco theme is out of date a little bit because was created a long time ago. Xstore is new and powerful theme with many versions and layouts. If you want we can give you the refund for the Blanco theme and you’ll be able to buy XStore instead. I’m sure that XStore does not have problems with the cart items.
Tell me what do you think about this proposition?
Regards
Olga Barlow
Participant
October 15, 2018 at 12:38
Hello,
Can you, please, provide us with Dashboard and FTP access to your site? We’ll check and fix the problem.
Regards
Olga Barlow
Participant
October 15, 2018 at 12:34
Hello,
We have tested and did not face compatibility issues. You may also test and let us know if you face anything.
Regards
Olga Barlow
Participant
October 15, 2018 at 12:33
Hello,
These issues are caused by your custom code. I have changed it a little bit. Check if you want such position of the sale labels? If not then could you provide me the screenshot for both desktop and mobile devices, how should it look?
Regards
Olga Barlow
Participant
October 15, 2018 at 12:09
Hello,
Try now.
Regards
Olga Barlow
Participant
October 15, 2018 at 11:06
Hello,
Problem was caused by your custom code in Custom CSS http://prntscr.com/l68l88
Don’t use media queries if you place the code in the area that was created especially for the mobile devices. The editor displays you the errors (red x), it means you need to check the code and fix it. Don’t save options if you have the red x on the left side.
Regards
Olga Barlow
Participant
October 13, 2018 at 13:18
Hello,
You need to download theme archive, extract it, you will get xstore folder. Upload this folder into wp-content/themes folder. Go to Appearance > Themes > activate XStore theme.
Regards
Olga Barlow
Participant
October 13, 2018 at 13:15
Hello,
You are welcome!
Regards
Olga Barlow
Participant
October 12, 2018 at 14:44
Hello,
What about this http://prntscr.com/l5ahnw ?
We changed a little bit our styles to fix the problem, seems plugin use empty paragraphs when we hide them. Check now.
Regards
Olga Barlow
Participant
October 12, 2018 at 13:23
Hello,
Could you ask your hosting provider if you have any server cache? Disable it. Because we do some changes in CSS files but don’t see any changes on frontend (even if remove all the CSS).
This issue also will be fixed in the next theme update.
Regards
Olga Barlow
Participant
October 12, 2018 at 09:35
Hello,
Default WP limit is 8Mb, you should be able to upload theme via Appearance > Themes > Upload. What upload_max_filesize do you have?
If your hosting does not allow to upload 5Mb via Dashboard then use FTP method to install the theme.
But take a look at theme requirements https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/ and make sure that your server meets these requirements to avoid problems in future.
Regards
Olga Barlow
Participant
October 12, 2018 at 09:21
Hello,
1) Fixed. Check.
2) This is default select http://prntscr.com/l56cx5 Before the update we used fancy select to change the styles of the default selects (for example https://codepen.io/demersdesigns/pen/CKnmF) but it was removed to speed up the theme, native selects are more usable and accessible but they do not have options to change the styles. Currency switcher plugin uses the default selects if you check their demo. If you like the fancy select you can implement it for the currency switcher by additional customization.
Regards
Olga Barlow
Participant
October 12, 2018 at 08:57
Hello,
I see. Ok, we have changed the support period for the Royal theme. Try to submit topic now.
Regards
Olga Barlow
Participant
October 12, 2018 at 08:53
Hello,
Check now, please.
Regards
Olga Barlow
Participant
October 12, 2018 at 08:32
Hello,
Contact your developer or compare the old files with the new one if you have the necessary skills. We warned you about child theme update in the very first message and recommended to try the update on the staging site before update production.
Regards
Olga Barlow
Participant
October 11, 2018 at 16:58
Hello,
We have updated theme but you have some files in child theme and you need to update them according to changes in new theme version. I have commented out js file because it caused the error. So, proceed with the update of the child theme.
Regards
Olga Barlow
Participant
October 11, 2018 at 13:41
P.S. Also, contact WooColor – WooCommerce Products Color Filter plugin author because their plugin causes js error and Loco Translate does not work if that plugin is enabled http://prntscr.com/l4uos6
Regards
Olga Barlow
Participant
October 11, 2018 at 13:39
Hello,
Go to Loco Translate > Themes > Legenda > edit your language, find the “item for/items for” and just translate it http://prntscr.com/l4ula2 I have translated these strings and don’t see the problem.
