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Viewing 30 posts - 22,951 through 22,980 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 19, 2018 at 15:23

    Hello,

    Take a look at the mobile version of header now. Is it ok?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 19, 2018 at 14:56

    Hello,

    It’s not the old design this is archive page by the post author. I would recommend you to delete all the demo posts and exclude this page from the index. Read here how to create roboots.txt file for the WP https://kinsta.com/blog/wordpress-robots-txt/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 19, 2018 at 12:55

    Hello,

    You may check this one https://codecanyon.net/item/woocommerce-product-filter/8514038
    As I know it includes filter by category. But if you use third-party plugins to filter products and plugins that use Ajax to filter then our Ajax filter option should be disabled because it could conflict.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 19, 2018 at 12:49

    Hello,

    These notices and warnings are related to your server settings. Contact your hosting provider to fix them. It’s not our theme issues.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 19, 2018 at 10:33

    Hello,

    1) It’s possible by some additional customization. Add the icons in menu settings for the every secondary menu item http://prntscr.com/l7vgz6 and add the following code in child theme style.css

    .secondary-menu-wrapper .menu>li>a i {
        padding-right: 10px;
        margin: 0 10px;
        border-right: 1px solid #cdcbcb;
        line-height: inherit;
    }
    .secondary-menu-wrapper .menu,.secondary-menu-wrapper .menu>li {
        padding: 0;
    }
    .secondary-menu-wrapper .menu>li>a {
        line-height: 2;
        padding-bottom: 0;
        padding-top: 0;
        border-bottom: 1px solid #cdcbcb;
        padding-right: 30px;
    }
    .secondary-menu-wrapper .menu li.menu-item-has-children>a:before {
        padding: 0 10px;    
        line-height: 31.92px;
        background-color: #f2f2f2;
    }
    .header-advanced .secondary-title, .header-advanced .secondary-menu-wrapper .menu {
        width: 310px;
    }

    2) To make the main header as the fixed header disable the fixed header in theme options and try to add the following code in child theme style.css

    .header-wrapper{
        position:fixed;
        top:0;  
        z-index: 10000;
    }
    .admin-bar .header-wrapper {
        top: 32px;
    }
    .content-page, .page-content {
        margin-top: 195px;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 18, 2018 at 16:44

    Hello,

    If we make changes in etheme.js file that is overwritten in child theme you may face some issues after update. Everything depends on changes/fixes in theme js. That’s why it would be better if you can make customization without overwriting of the whole etheme.js but using your custom js file with changes that are related strictly to things that you want to change.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 18, 2018 at 09:51

    Hello,

    1) We can’t reproduce the issue https://gyazo.com/9f1d12dc45b83419a20498dead34da13 Maybe you make a few clicks one by one at one product and that’s why you get 2 and more item in cart?
    2) By default cart widget in header displays 3 items, all the other items you can check by clicking at the View Cart button. If you want to change this limit you can copy etheme_cart_items (blanco/code/woo.php) function into child theme functions.php and change the limit.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 18, 2018 at 08:59

    Hello,

    No, FTP that you provided me is for the other site. Try to install any theme via Dashboard and check if it appears in the /wp-content/themes folder when you check via FTP. It won’t. Also, you can delete any theme via FTP or make any changes in theme files but you wo’t get these changes on the frontent of the site that you provided me.
    I see that you updated theme to latest version where we fixed this problem but next time if you need help keep in mind situation with FTP. We will need correct access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2018 at 18:30

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2018 at 18:21

    Hello,

    We have fixed the fonts problem. Also, I have created footer similar to the layout that you sent me in the very first message. I have created it using Static Block https://youtu.be/hmsxW5KF9dg
    I have added some styles to get back font styles of the old version of our theme. Check if this is ok for you.
    We plan to release regular updates for our theme in the future and it would be better to be updated to version 5.0 to get them in the future.

    Let me know if there any other things that you would like to change or fix.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2018 at 09:54

    Hello,

    You gave FTP access to the wrong directory. I see only 4 themes in Dashboard http://prntscr.com/l70km1 but 5 themes folders in the FTP directory http://prntscr.com/l70kpp
    Please, check the FTP access and provide the correct one.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2018 at 09:20

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 16, 2018 at 17:24

    Hello,

    Could you, please, provide us with FTP access to your site, please?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 16, 2018 at 17:21

    Hello, @tomcat75

    Go to XStore > Theme Options > Single Product > Move product name to breadcrumbs > choose Off.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 16, 2018 at 16:47

    Hello, @fishmonkeyman

    We have made changes in child theme style.css file and you won’t lose it after next parent theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 16, 2018 at 16:06

    Hello,

    If you want to add the border-radius for the checkout button then replace that code by the following:

    .btn-checkout {
        background-color: #41204d;
        border-color: #41204d;
        border-radius: 20px;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 16, 2018 at 16:02

    Hello,

    You rewrite the etheme.js file and old file includes the fancy select code there that we don’t use anymore. I have updated etheme.js file but truly saying it’s not very good practice to overwrite the main js file of the theme.
    Anyway, check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 16, 2018 at 15:22

    Hello,

    I have passed your problem to our developers and inform you once get the answer.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 16, 2018 at 15:17

    Hello,

    I have passed your issue to our developers, I will inform you once I get the answer.
    Meanwhile, could you take a look at another our theme XStore. Blanco theme is out of date a little bit because was created a long time ago. Xstore is new and powerful theme with many versions and layouts. If you want we can give you the refund for the Blanco theme and you’ll be able to buy XStore instead. I’m sure that XStore does not have problems with the cart items.

    Tell me what do you think about this proposition?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 15, 2018 at 12:38

    Hello,

    Can you, please, provide us with Dashboard and FTP access to your site? We’ll check and fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 15, 2018 at 12:34

    Hello,

    We have tested and did not face compatibility issues. You may also test and let us know if you face anything.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 15, 2018 at 12:33

    Hello,

    These issues are caused by your custom code. I have changed it a little bit. Check if you want such position of the sale labels? If not then could you provide me the screenshot for both desktop and mobile devices, how should it look?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 15, 2018 at 12:09

    Hello,

    Try now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 15, 2018 at 11:06

    Hello,

    Problem was caused by your custom code in Custom CSS http://prntscr.com/l68l88
    Don’t use media queries if you place the code in the area that was created especially for the mobile devices. The editor displays you the errors (red x), it means you need to check the code and fix it. Don’t save options if you have the red x on the left side.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 13, 2018 at 13:18

    Hello,

    You need to download theme archive, extract it, you will get xstore folder. Upload this folder into wp-content/themes folder. Go to Appearance > Themes > activate XStore theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 13, 2018 at 13:15

    Hello,

    You are welcome!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 12, 2018 at 14:44

    Hello,

    What about this http://prntscr.com/l5ahnw ?
    We changed a little bit our styles to fix the problem, seems plugin use empty paragraphs when we hide them. Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 12, 2018 at 13:23

    Hello,

    Could you ask your hosting provider if you have any server cache? Disable it. Because we do some changes in CSS files but don’t see any changes on frontend (even if remove all the CSS).

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 12, 2018 at 10:48

    Hello,

    It’s because of the custom code in your child theme https://gyazo.com/c1b91b4886ba339e49e3c1cdee1ed30e

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 12, 2018 at 10:35

    Hello,

    Check now.

    Regards

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Viewing 30 posts - 22,951 through 22,980 (of 30,391 total)
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