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Viewing 30 posts - 22,921 through 22,950 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 23, 2018 at 09:39

    Hello,

    Use

    function etheme_add_gsc_meta_tag(){
    if( ! is_front_page() ) return;
    	#replace your meta tag below
    	echo '<meta name="google-site-verification" content="MYGSC-ID######" />';	
    }
    add_action( 'wp_head', 'etheme_add_gsc_meta_tag' );

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 22, 2018 at 18:12

    Hello,

    Go to Theme Options > Single Products > Ajax add to cart > disable and try to add to cart again. Let me know about the results.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 22, 2018 at 18:10

    Hello,

    We have enabled the default WooCommerce theme Storefront and see the same situation https://gyazo.com/9cca5ef856a0f926510ea5cbd0ecf329 It means that it’s not related to our theme. Contact WooCommerce plugin support to fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 22, 2018 at 17:59

    Hello,

    Problem is caused by your code in footer http://prntscr.com/l93gk8
    Once I removed the code everything works fine. I suppose it’s because of JS code that you used there. Contact code author and clarify where that code should be added because text widget is not the right place to use JS code.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 22, 2018 at 17:43

    Hello,

    Copy xstore/headers/advanced.php file from parent theme to child theme, into the same directory and replace our search form code by your code http://prntscr.com/l93aj6

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 22, 2018 at 17:39

    Hello,

    If you want to make all the photos equal then use crop option, e.g. http://prntscr.com/l9343a If you don’t want to crop images then prepare them before uploading to your media and make them all the same size, for example 1000x1350px. If you use all the images with the different size (one is 120x177px, another one 400x468px) you won’t get the nice grid.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 22, 2018 at 17:17

    Hello,

    This question is related to WooCommerce plugin settings, not to our theme options and it would be better if you ask WC plugin support about it to get 100% correct answer, I think there is no such option. But you can use bulk price edit http://prntscr.com/l92x5a for your variations to set the same price.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 22, 2018 at 17:08

    Hello,

    Are you trying to use the same code for both main and variation SKU? Because if I use the different code I don’t see any problems, you may check the “Camicia Western con frange” product.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 22, 2018 at 17:04

    Hello,

    On that site, script adds the additional class to the body once user scroll the page. And that class is used to make sticky main header + menu only.
    All the available fixed header types you can find in Theme Options if you want something extra it requires additional customization. Our basic support does not include additional customization service. Contact WPKraken team for help with additional customization if you don’t have JS/CSS skills.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 22, 2018 at 16:56

    Hello,

    If you shared page with incorrect information try to clear FB cache https://developers.facebook.com/tools/debug/ and try to share page again. Let me know about the results.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 22, 2018 at 16:54

    Hello,

    I see. Add the following code in Theme Options > Custom CSS

    @media only screen and (max-width: 768px){
    .content-product .product-content-image img {
        width: auto;
    }
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 22, 2018 at 16:50

    Hello,

    Are you talking about Revolution slider height? Then read the plugin docs about grid options https://www.themepunch.com/revslider-doc/slider-setup/#slidelayout
    Or about what slider?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 22, 2018 at 16:31

    Hello,

    1) Yes.
    2) I saw your video but we don’t have such issue when testing your site https://gyazo.com/1cd1ec6b62e2e5d05df7c7a7f30895b9

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 22, 2018 at 15:55

    Hello,

    No, I don’t think that it caused any problems with the plugin installation.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 22, 2018 at 15:54

    Hello,

    It’s possible to make header sticky using CSS only with the top bar https://gyazo.com/a7a3b3572dc6560b3895a85af7967bc9 . If you want to make only the main header area + menu as sticky it requires the JS changes. In this case contact WPKraken team to implement this because such additional customization is not included in our support https://themeforest.net/page/item_support_policy

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 19, 2018 at 17:07

    Hello,

    Blog posts use the WP large image and you can try to change the height in media settings to make it smaller http://prntscr.com/l80mxk Use Regenerate thumbnails plugin to apply changes in media settings.
    But keep in mind that this option will change the large size on the whole site, so if any other elements use this size of the WP images they will be changed.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 19, 2018 at 16:45

    Hello,

    1) These shortcodes are the WPBakery plugin shortcodes because you have enabled the WPBakery page builder for the product, disable it https://prnt.sc/l8025w and remove the shortcodes from the product description.
    2) We have added bullets to inform visitors about the slider or you prefer arrows? Also, we don’t see any problem with images on mobile devices http://prntscr.com/l80dni

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 19, 2018 at 16:09

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 19, 2018 at 15:23

    Hello,

    Take a look at the mobile version of header now. Is it ok?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 19, 2018 at 14:56

    Hello,

    It’s not the old design this is archive page by the post author. I would recommend you to delete all the demo posts and exclude this page from the index. Read here how to create roboots.txt file for the WP https://kinsta.com/blog/wordpress-robots-txt/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 19, 2018 at 12:55

    Hello,

    You may check this one https://codecanyon.net/item/woocommerce-product-filter/8514038
    As I know it includes filter by category. But if you use third-party plugins to filter products and plugins that use Ajax to filter then our Ajax filter option should be disabled because it could conflict.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 19, 2018 at 12:49

    Hello,

    These notices and warnings are related to your server settings. Contact your hosting provider to fix them. It’s not our theme issues.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 19, 2018 at 10:33

    Hello,

    1) It’s possible by some additional customization. Add the icons in menu settings for the every secondary menu item http://prntscr.com/l7vgz6 and add the following code in child theme style.css

    .secondary-menu-wrapper .menu>li>a i {
        padding-right: 10px;
        margin: 0 10px;
        border-right: 1px solid #cdcbcb;
        line-height: inherit;
    }
    .secondary-menu-wrapper .menu,.secondary-menu-wrapper .menu>li {
        padding: 0;
    }
    .secondary-menu-wrapper .menu>li>a {
        line-height: 2;
        padding-bottom: 0;
        padding-top: 0;
        border-bottom: 1px solid #cdcbcb;
        padding-right: 30px;
    }
    .secondary-menu-wrapper .menu li.menu-item-has-children>a:before {
        padding: 0 10px;    
        line-height: 31.92px;
        background-color: #f2f2f2;
    }
    .header-advanced .secondary-title, .header-advanced .secondary-menu-wrapper .menu {
        width: 310px;
    }

    2) To make the main header as the fixed header disable the fixed header in theme options and try to add the following code in child theme style.css

    .header-wrapper{
        position:fixed;
        top:0;  
        z-index: 10000;
    }
    .admin-bar .header-wrapper {
        top: 32px;
    }
    .content-page, .page-content {
        margin-top: 195px;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 18, 2018 at 16:44

    Hello,

    If we make changes in etheme.js file that is overwritten in child theme you may face some issues after update. Everything depends on changes/fixes in theme js. That’s why it would be better if you can make customization without overwriting of the whole etheme.js but using your custom js file with changes that are related strictly to things that you want to change.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 18, 2018 at 09:51

    Hello,

    1) We can’t reproduce the issue https://gyazo.com/9f1d12dc45b83419a20498dead34da13 Maybe you make a few clicks one by one at one product and that’s why you get 2 and more item in cart?
    2) By default cart widget in header displays 3 items, all the other items you can check by clicking at the View Cart button. If you want to change this limit you can copy etheme_cart_items (blanco/code/woo.php) function into child theme functions.php and change the limit.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 18, 2018 at 08:59

    Hello,

    No, FTP that you provided me is for the other site. Try to install any theme via Dashboard and check if it appears in the /wp-content/themes folder when you check via FTP. It won’t. Also, you can delete any theme via FTP or make any changes in theme files but you wo’t get these changes on the frontent of the site that you provided me.
    I see that you updated theme to latest version where we fixed this problem but next time if you need help keep in mind situation with FTP. We will need correct access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2018 at 18:30

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2018 at 18:21

    Hello,

    We have fixed the fonts problem. Also, I have created footer similar to the layout that you sent me in the very first message. I have created it using Static Block https://youtu.be/hmsxW5KF9dg
    I have added some styles to get back font styles of the old version of our theme. Check if this is ok for you.
    We plan to release regular updates for our theme in the future and it would be better to be updated to version 5.0 to get them in the future.

    Let me know if there any other things that you would like to change or fix.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2018 at 09:54

    Hello,

    You gave FTP access to the wrong directory. I see only 4 themes in Dashboard http://prntscr.com/l70km1 but 5 themes folders in the FTP directory http://prntscr.com/l70kpp
    Please, check the FTP access and provide the correct one.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 17, 2018 at 09:20

    Hello,

    Check now, please.

    Regards

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Viewing 30 posts - 22,921 through 22,950 (of 30,337 total)
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