Hello,

1) Single Product. Problem was caused by out of date file. I have updated file. Check now.
2) Explain to me the problem with brands page in more details, please.
3) Top bar menu. Mobile menu. I have just re-added menu widget to the right top bar widget area. Is that menu that you wanted? Explain in more details problem with the mobile menu, maybe provide screenshot for better understanding.

Regards

Hello,

But did you try to disable that mod and if everything works fine then?
Problem is that js error appears not just in our theme but in WPBakery plugin file, we are not plugin developers, we just use it as the bundled plugin.

Regards

Hello,

I think the problem is related to your price http://prntscr.com/l9ici8 not to Sale price time start/end.
Once we changed the price everything is ok and no matter if Sale price time is set or not.

Regards

Hello,

1 – Check the grid now.
2 – Contact plugin author about this issue. Looks that plugin close or open the tag in incorrect place.
3 – You can change it from woopress-child/woocommerce/single-product/related.php file http://prntscr.com/l9i3i1
4 – Related Products is a section on some templates that pulls products from your store that share the same tags or categories as the current product. If you want to show products by category only you can try to implement it by additional customization, check this post https://stackoverflow.com/questions/45698470/related-products-only-by-categories-not-by-tags-in-woocommerce-3 maybe it helps you.

Regards

Hello,

Problem caused by js errors in console http://prntscr.com/l9fey9 Do you use any server cache and minification? I’m talking not about W3 cache plugin but about server cache and minification http://prntscr.com/l9fh3u ? Try to disable it and let me know about results.

Regards

Hello,

1) Have you regenerated thumbnails after changing the image proportions in WC image settings to apply your changes?
2) The system will be able to crop only images that are larger than 300px that you set in WC settings. If you uploaded featured image for the product – 120x177px this image won’t be cropped.

Regards

Hello,

Use

function etheme_add_gsc_meta_tag(){
if( ! is_front_page() ) return;
	#replace your meta tag below
	echo '<meta name="google-site-verification" content="MYGSC-ID######" />';	
}
add_action( 'wp_head', 'etheme_add_gsc_meta_tag' );

Regards

Hello,

We have enabled the default WooCommerce theme Storefront and see the same situation https://gyazo.com/9cca5ef856a0f926510ea5cbd0ecf329 It means that it’s not related to our theme. Contact WooCommerce plugin support to fix the problem.

Regards

Hello,

Copy xstore/headers/advanced.php file from parent theme to child theme, into the same directory and replace our search form code by your code http://prntscr.com/l93aj6

Regards

Hello,

This question is related to WooCommerce plugin settings, not to our theme options and it would be better if you ask WC plugin support about it to get 100% correct answer, I think there is no such option. But you can use bulk price edit http://prntscr.com/l92x5a for your variations to set the same price.

Regards

Hello,

On that site, script adds the additional class to the body once user scroll the page. And that class is used to make sticky main header + menu only.
All the available fixed header types you can find in Theme Options if you want something extra it requires additional customization. Our basic support does not include additional customization service. Contact WPKraken team for help with additional customization if you don’t have JS/CSS skills.

Regards

Hello,

I see. Add the following code in Theme Options > Custom CSS

@media only screen and (max-width: 768px){
.content-product .product-content-image img {
    width: auto;
}
}

Regards

Hello,

1) Yes.
2) I saw your video but we don’t have such issue when testing your site https://gyazo.com/1cd1ec6b62e2e5d05df7c7a7f30895b9

Regards

Hello,

It’s possible to make header sticky using CSS only with the top bar https://gyazo.com/a7a3b3572dc6560b3895a85af7967bc9 . If you want to make only the main header area + menu as sticky it requires the JS changes. In this case contact WPKraken team to implement this because such additional customization is not included in our support https://themeforest.net/page/item_support_policy

Regards

Hello,

1) These shortcodes are the WPBakery plugin shortcodes because you have enabled the WPBakery page builder for the product, disable it https://prnt.sc/l8025w and remove the shortcodes from the product description.
2) We have added bullets to inform visitors about the slider or you prefer arrows? Also, we don’t see any problem with images on mobile devices http://prntscr.com/l80dni

Regards