Header Cart translate issue - by kejdzinka

This topic has 17 replies, 3 voices, and was last updated 5 years, 5 months ago ago by Olga Barlow

  • Avatar: kejdzinka
    kejdzinka
    Participant
    May 24, 2018 at 12:55

    Hello,

    For my page http://www.anglickapohoda.cz, i cant find how to translate the CART items in the header.
    I tried translating the PO files for Legenda theme, woocommerce theme but all is translated,
    and still it displays “item/s” instead of option in my language.

    Can you please help how to solve the issue?

    Thank you

    Karolina

    Please, contact administrator
    for this information.
    16 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 24, 2018 at 13:17

    Hello,

    I would recommend you to use Loco Translate plugin http://xstore.helpscoutdocs.com/article/30-base-theme-translation (the same for legenda theme). Do not forget to synchronize translation files.

    Regards

    Avatar: kejdzinka
    kejdzinka
    Participant
    May 24, 2018 at 13:46

    Hello Rose,

    Yes, I tried the plugin, and Woocomerce is 100% translated to CZ,
    but still, the header shows 2 ITEMS instead of 2 položky as the translation says.

    Then I tried looking straight into the PO files and found the translations,
    but no effect on the Web.

    Best regards,

    Karolina

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 24, 2018 at 14:32

    Hello,

    Please provide us with FTP access.

    Regards

    Avatar: kejdzinka
    kejdzinka
    Participant
    May 25, 2018 at 06:33

    Hello,

    the access is here:

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 08:44

    Hello,

    Please, contact your hosting provider to get FTP access (FTP hostname, FTP username, FTP password) to your site.

    Regards

    Avatar: kejdzinka
    kejdzinka
    Participant
    May 25, 2018 at 10:25

    Dear Rose,

    yes FTP access here:

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 13:36

    Hello,

    Please clear cache and check now http://prntscr.com/jmhdyk

    Regards

    Avatar: kejdzinka
    kejdzinka
    Participant
    August 14, 2018 at 09:43

    Hello,

    can you please share how did you achieve that?

    I am having the same issue with “category” in the single product page.

    no matter what i do it just won’t translate.

    I would like to know how to fix the issue by myself.

    Thank you for your advice.

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 14, 2018 at 11:06

    Hello, @kejdzinka

    Rose is out of the office during this week, so we can’t give the answer about the solution for that user. But if you provide me temporary Dashboard access we’ll check what caused the issue in your case and share the solution.

    Regards

    Avatar: kejdzinka
    kejdzinka
    Participant
    August 14, 2018 at 14:23

    Hi Olga,

    Thanks a lot!

    Here is the access:

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 14, 2018 at 16:29

    Hello, @kejdzinka

    We just updated your translation file from pot http://prntscr.com/kijpez and uploaded updated translations. Category is translated now.

    Regards

    Avatar: kejdzinka
    kejdzinka
    Participant
    August 15, 2018 at 13:16

    Hi,

    thanks a lot!

    Can i just ask where do you update the file?

    since when i translate the PO from …languages/themes/legenda
    nothing really updates on the web.

    Thank you very much

    Karolina

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 15, 2018 at 17:13

    Hello,

    You are welcome.
    We opened po file using poEdit and chose “update translation from pot file”. Updated file, saved both po., .mo and uploaded them to wp-content/languages/themes/ folder with overwriting.

    Regards

    Avatar: kejdzinka
    kejdzinka
    Participant
    October 11, 2018 at 09:56

    Hello again,

    I dont know what happened but i am having a same issue again,
    the “item” instead of “položka” in the cart appeared, do you know why?
    can you help to fix it?

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 11, 2018 at 13:39

    Hello,

    Go to Loco Translate > Themes > Legenda > edit your language, find the “item for/items for” and just translate it http://prntscr.com/l4ula2 I have translated these strings and don’t see the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 11, 2018 at 13:41

    P.S. Also, contact WooColor – WooCommerce Products Color Filter plugin author because their plugin causes js error and Loco Translate does not work if that plugin is enabled http://prntscr.com/l4uos6

    Regards

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