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Licence conflict - by tomcat75 - on WordPress WooCommerce support

This topic has 20 replies, 3 voices, and was last updated 5 years, 6 months ago ago by Rose Tyler

tomcat75

Participant

October 16, 2018 at 09:44

Hi,
x-store-theme does not work anymore!
Although in theme-dashboard I find “Your theme is activated! Now you have lifetime updates, top-notch 24/7 live support and much more.”, below there is this message:

“One standard license is valid only for 1 website. Running multiple websites on a single license is a copyright violation. When moving a site from one domain to another please deactivate theme first.”

I am not runnig this theme on other website!
Please help
TC

Please, contact administrator
for this information.

#201117 Copied Theme version: 5.0.3 WooCommerce version: 3.4.6

19 Answers

Rose Tyler

Support staff

October 16, 2018 at 09:49

Hello,

It is standard message. I do not see any problem with your purchase code.
Please describe what exactly doesn’t work correctly.
Also, http://prntscr.com/l6mui7 contact your hosting provider to increase Max execution time.

Regards

#201119 Copied

tomcat75

Participant

October 16, 2018 at 10:09

Hi,
max-execution-time is at 300. Look for yourself (1. link in private content).
The problem is, after core-update all product thumbnails disappeared! (second link)

Please, contact administrator
for this information.

#201122 Copied

Rose Tyler

Support staff

October 16, 2018 at 10:13

Hello,

The problem with images is caused by custom css code http://prntscr.com/l6n656 http://prntscr.com/l6n6hr

Regards

#201123 Copied

tomcat75

Participant

October 16, 2018 at 10:49

That solved the thumbnail problem.
But core-update deleted also navigation and product-grid. I´m not able to find the right settings. Please compare running store with test-site (link)

Please, contact administrator
for this information.

#201124 Copied

Rose Tyler

Support staff

October 16, 2018 at 11:10

Please check our new demo – https://xstore.8theme.com/demos/2/marseille01/shop/
XStore 5.0 is major update and we have changed a lot of things https://xstore.8theme.com/update-history/ including theme styles.
Please go to Theme Options > Shop > Shop page Layout > Products view mode > Grid/List.

Regards

#201125 Copied

tomcat75

Participant

October 16, 2018 at 11:11

Please compare to shop-landing-page!

Please, contact administrator
for this information.

#201126 Copied

Rose Tyler

Support staff

October 16, 2018 at 11:16

Please go to Theme Options > Shop > Shop page Layout > Products view mode > Grid/List > http://prntscr.com/l6o0cx

Regards

#201127 Copied

tomcat75

Participant

October 16, 2018 at 11:49

Ah!
Last question: How do I get this nice scroll-bar?
https://i.imgur.com/V9V2PBL.jpg

#201131 Copied

Rose Tyler

Support staff

October 16, 2018 at 11:59

Please see screenshot http://prntscr.com/l6ok9i

Regards

#201132 Copied

tomcat75

Participant

October 16, 2018 at 13:00

The quickview-label has lost background-color? Where can I change this?

#201138 Copied

Rose Tyler

Support staff

October 16, 2018 at 13:02

Theme Options > Shop > Products style > Hover Color Scheme

Regards

#201141 Copied

tomcat75

Participant

October 16, 2018 at 16:08

Hi, found something else, that changed after core-update:
Name of Product (single product) is replaced by the term product-information. (link)

Please, contact administrator
for this information.

#201167 Copied

Olga Barlow

Support staff

October 16, 2018 at 17:21

Hello, @tomcat75

Go to XStore > Theme Options > Single Product > Move product name to breadcrumbs > choose Off.

Regards

#201173 Copied

tomcat75

Participant

October 16, 2018 at 17:47

Thanks!
Where do I find translation file for “Catogories” and “Share:” on page below (under add to cart-button?

Please, contact administrator
for this information.

#201177 Copied

Rose Tyler

Support staff

October 17, 2018 at 07:07

Hello,

If you face a problem with translation, you need to be sure that your translation files are synchronized.
Make sure you placed translation files into the /wp-content/languages/themes/ folder with correct names (language name and xstore theme suffix, e.g xstore-de_DE.po, xstore-de_DE.mo) http://xstore.helpscoutdocs.com/article/30-base-theme-translation
Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect translation or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization, you’ll be able to translate new strings or strings that were changed. Also, don’t forget to backup all the files before any update.

Regards

#201186 Copied

tomcat75

Participant

October 19, 2018 at 09:31

Hi,
I´m using Loco translate and all files are synchronized. But I don´t find translation-file for “categories” and “share”.
TC

Please, contact administrator
for this information.

#201335 Copied

Rose Tyler

Support staff

October 19, 2018 at 09:47

Hello,

Please check now http://prntscr.com/l7uvo1 > http://prntscr.com/l7uvqt

Regards

#201337 Copied

tomcat75

Participant

October 19, 2018 at 09:59

Ah, browser-cache 😉

#201339 Copied

Rose Tyler

Support staff

October 19, 2018 at 10:03

This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

Regards

#201340 Copied
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