Tagged: xstore filter functionality
I need some help with the filter functionality on a website where I have the XStore theme.
Below there are all the details.
Can you, please, provide us with Dashboard and FTP access to your site? We’ll check and fix the problem.
I have added the log in information.
Is there a way to filter in both directions? At this point we go to the category and filter by brand.
Is there a way to go the brand and filter by category?
Thanks.Site URL: hidden Theme version: 5.0.3 WooCommerce version: 3.4.6
I have passed your problem to our developers and inform you once get the answer.
There is no other ftp directory. I don’t know why the difference in the themes number, but that is the directory. I have removed the other themes, so know there is only xstore and it’s child.
Regards.Site URL: hidden Theme version: 5.0.3 WooCommerce version: 3.4.6
No, FTP that you provided me is for the other site. Try to install any theme via Dashboard and check if it appears in the /wp-content/themes folder when you check via FTP. It won’t. Also, you can delete any theme via FTP or make any changes in theme files but you wo’t get these changes on the frontent of the site that you provided me.
I see that you updated theme to latest version where we fixed this problem but next time if you need help keep in mind situation with FTP. We will need correct access.
Yes, the update fixed the problem, thanks. I don’t have any other ftp information, I will check with my client.
Can you recommend any plugin for filtering the categories. I mean if someone chooses a brand, they could then add a filter with a category?
I have tried WOOF but it’s not working very well.
Thanks.Site URL: hidden Theme version: 5.1 WooCommerce version: 3.4.6
You may check this one https://codecanyon.net/item/woocommerce-product-filter/8514038
As I know it includes filter by category. But if you use third-party plugins to filter products and plugins that use Ajax to filter then our Ajax filter option should be disabled because it could conflict.
Thanks, Olga. I will check it out.Site URL: hidden Theme version: 5.1 WooCommerce version: 3.4.6
Feel free to ask if you have any other questions.
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