Hello,

There is no safe way to add the code to .htaccess file via Dashboard.
Take into account that we are not the authors of the Massive Addons plugin that causes your problem. We contacted the author and got the answers:
1) https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?page=36&filter=all#comment_14143143
2) https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?filter=all&page=79#comment_18501820
This is all the info that we have. If you need some detailed explanation it would be better if you contact plugin author directly.

Regards

Hello,

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

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Hello,

Don’t see variations on the home/shop pages. Have you sorted out?

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Hello,

Can’t log in to your Dashboard to check, seems you changed the pass. Anyway, this notice will be fixed in the next theme update. Follow updates.
Meanwhile, you can disable WPdebug to hide it.

Regards

Hello,

We have updated theme and bundled plugins. You used too old version (2.7.1) and update to the most recent version(3.10) was difficult because a lot of changes were made including row structure because of WPBakery plugin update. Check the site now, please.
Post teaser grid that you used before http://prntscr.com/njizsj was out of date WPBakery element that was removed. Use Post grid or Post masonry grid element and choose most suitable for design http://prntscr.com/njj0p6 or create your own using WPBakery Grid builder https://wpbakery.com/video-academy/grid-builder/

Regards

Hello,

Yes, you can use Contact Form 7 + reCAPTCHA v3.

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Hello,

Our developers will be able to check your issue on Friday. Sorry for this delay. I’ll inform you once they find the reason of the problem.

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Hello,

Check now, please.

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Hello,

1) We can see that you have warning related to your DB http://prntscr.com/nipqv3 and you don’t use the recommended version of MySQL http://prntscr.com/nipq48
Fix this issue first of all and after that, if the problem still persists contact us again and provide FTP access to your site.

2) Did you make any changes in template files of the parent theme?

Regards

Hello,

XStore theme should not block translation strings from other plugins if they are not overwritten by theme or XStore core plugin files. What strings are missing? Provide the list, please.
Could you also, please, provide me temporary Dashboard and FTP access to your site to check the problem in more details?

Regards

Hello,

Experts that will work on your problem have the following IPs:
185.93.94.181 and 176.98.70.175
Add them to whitelist because we can’t connect to your FTP because of this.

Regards

Hello,

You see the default og:image. Upload featured image for your page to get it as the og:image when you share info or use SEO plugin for these purposes(adding og:images).

Regards

Hello,

1) To disable product category on grid go to Theme Options > Shop > Products style http://prntscr.com/nh587x
You may try to implement a similar layout for other elements by custom CSS (Theme Options > Custom CSS) if you have the necessary skills, for example

@media only screen and (min-width: 993px){
.products-list .content-product .product-details {
    width: 40%;
}
}
@media only screen and (max-width: 992px){
.main-products-loop .products-list .product-view-booking .product-image-wrapper {
    width: 51%;
}
}
.content-product .product-title a {
    font-size: 36px;
    line-height: 1.1;
}
.content-product .button {
    width: 100%;
    font-size: 18px;
    padding: 18px;
    background: #c6d5b3;
    color: #fff;
}
.content-product .price {
    font-size: 30px;
    color: #7f9eaf;
}
.content-product .st-swatch-popup > .et_st-default-holder ul.st-swatch-size-normal li.type-label a, 
.content-product .st-swatch-popup > .et_st-default-holder ul.st-swatch-size-normal li.type-label span {
    font-size: .8rem;
}

or using WPBakery Grid builder https://wpbakery.com/video-academy/grid-builder/ and custom product content effect http://prntscr.com/nh54in

2) I see that you chose initial instead of Uppercase http://prntscr.com/nh5730 Try to re-save options and clear cache.

Regards

Hello,

Go to Theme Options > Header > Mobile > text color scheme > choose white.

Regards

Hello,

That’s very strange because we can’t reproduce the issue https://gyazo.com/619410980e9777abfa0b70f11ca3a86a

Try to change the font-family in Typography options, clear browser cache using https://chrome.google.com/webstore/detail/clear-cache/cppjkneekbjaeellbfkmgnhonkkjfpdn?hl=en and check if you have the same problem. Try to check your site from other PC. Maybe you have any Chrome extention that caused this problem.

Regards