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Topic: Weird behaviour - by gewoonbovenaan

gewoonbovenaan

Participant

April 30, 2019 1:05 pm

Somehow there is something strange going on in the product page. https://yourlight.com/producten when entering the page https://gyazo.com/07694167a6ee92a249995572c9fae0fb
And its not a consistance fault because sometimes there is just a white area around it https://gyazo.com/73d3fc7f47738d385f09afe954c0c6f5 and sometimes images dont even show up. I cant really find why this is happen. I also dont know if its theme related. when i deactivate the theme it does seem to be more consistent but i cant relate why..

can u please advise?
Site URL: hidden
Theme version: 5.1.3
WooCommerce version: 3.5.1

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Olga Barlow

Support staff

April 30, 2019 6:29 pm

Hello,

Our developers will be able to check your issue on Friday. Sorry for this delay. I’ll inform you once they find the reason of the problem.

Regards

#213205 copied to clipboard

Olga Barlow

Support staff

April 30, 2019 6:29 pm

Hello,

Our developers will be able to check your issue on Friday. Sorry for this delay. I’ll inform you once they find the reason of the problem.

Regards

#213206 copied to clipboard

gewoonbovenaan

Participant

May 7, 2019 9:26 am

Is it possible to review this issue?

#213458 copied to clipboard

Olga Barlow

Support staff

May 7, 2019 2:53 pm

Hello,

Our developers still can’t find a solution to fix reinitialization for this type of sliders after loading of the images if you use them in tabs, unfortunately.
We need more time.

Regards

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Olga Barlow

Support staff

May 7, 2019 4:29 pm

Hello,

Clear cache and check now, please.

Regards

#213504 copied to clipboard

gewoonbovenaan

Participant

May 10, 2019 9:29 am

Thanks for your reply,

Somehow now the slider is still loading in a weird pattern. https://gyazo.com/dc14422ce152777dc50cf933549e327d
https://gyazo.com/fd5100ebe82ec5de1207a56a873364db
In IE the images are loading, but when clicking on the tabs, the images disappear again. Is it the tab that is conflicting? please advise. thanks.

#213653 copied to clipboard

Rose Tyler

Support staff

May 10, 2019 3:19 pm

Hello,

Please clear all cache (browser, plugin, server, CDN).
If this doesn’t help, you need to reduce the number of blocks with images there.

Regards

#213676 copied to clipboard