Few Questions on cart shipping, currency font, menu, no logo on particular page.

This topic has 13 replies, 3 voices, and was last updated 4 years, 12 months ago ago by Olga Barlow

  • Avatar: Mithun Shah
    Dim Sum
    Participant
    April 23, 2019 at 15:32

    How to remove this ?
    1): “free standard shipping on orders over $50”

    https://prnt.sc/nfssfz

    2): “currency font(symbol) does not show on shop”

    https://prnt.sc/nfsvz5

    3): How to remove this from menu?

    https://prnt.sc/nft042

    4): On one page what I want is no logo or menu or footer I mean nothing? How I can do that?

    5): In mobile my side breaks why ? Like logo goes from center to little bit upwards why? fix that please. Few other things like text box goes out of page line.

    Which webhost do you recommend?

    Please, contact administrator
    for this information.
    12 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2019 at 15:58

    Hello,

    1) Theme Options > Header > Header layout > Mini cart banner content.
    2) http://prntscr.com/nftkkv Please clear cache and check one more time.
    If the problem is not solved, let me know what browser do you use.
    3) Theme Options > Promo popup > Enable promo popup > Off, Show link in the top bar > Off.
    4) https://xstore.helpscoutdocs.com/article/43-blank-page
    5) Please provide screenshots and links of pages. You can use such screenshot maker as Lightshot https://prnt.sc/

    You may check the following hosting – https://www.bluehost.com/web-hosting/signup?flow=woocommerce

    Regards

    Avatar: Mithun Shah
    Dim Sum
    Participant
    April 24, 2019 at 10:14

    4): blank page is not working properly when I use wpbakery everything goes to right side – not aligned

    Tried to add simple image with center alignment and it goes out of screen towards right side.
    only 5 % of image is visible.

    Before
    https://prnt.sc/ng5in8

    After adding logo image with center alignment.

    https://prnt.sc/ng5os0

    5): This is happening in mobile

    https://prnt.sc/ng5fcs

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 24, 2019 at 10:38

    Hello,

    4) I’ve created “Test Blank page” on your site. Please check.
    Also, I would recommend using Backend Editor – http://prntscr.com/ng5sto > http://prntscr.com/ng5sxj
    5) Please check settings of your slider.

    Regards

    Avatar: Mithun Shah
    Dim Sum
    Participant
    April 24, 2019 at 10:45

    3) currency symbol does work with safari and Mozilla.
    but not with chrome? removed everything still no symbol.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 24, 2019 at 10:53

    5) I’ve created “Test – Full screen page”. Please check http://prntscr.com/ng69rb
    3) I’ve checked Shop page via Chrome browser http://prntscr.com/ng6bjr What version of the browser do you use? Try to check the Shop via the incognito window of the browser.

    Regards

    Avatar: Mithun Shah
    Dim Sum
    Participant
    April 24, 2019 at 11:10

    5) Test – full screen page is working correctly in mobiles now thanks.

    6) in mobile all categories comes first after that all products show up. is that possible that when site’s shop opens up in mobile it will drop all categories under menu?

    Avatar: Mithun Shah
    Dim Sum
    Participant
    April 24, 2019 at 11:15

    3) Version 74.0.3729.108 (Official Build) (32-bit) chrome
    Incognito same issue.
    http://prntscr.com/ng6olo
    normal mode

    http://prntscr.com/ng6ntd

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 24, 2019 at 12:24

    Hello,

    I would recommend you to create different topics for different questions to prevent misunderstanding.
    6) You can change “Sidebar position for mobile” in Theme Options > Shop > Shop page Layout.
    Also, you can create a new menu and set it for Mobile http://prntscr.com/ng7cmf or use “Mobile sidebar area ” (Appearance > Widgets) to show desired content in the mobile sidebar.
    Hide the default sidebar from Shop page on mobile using Custom CSS code in Theme Options > Global custom CSS:

    @media (max-width: 992px) {
        .post-type-archive-product .content-page .sidebar {
            display:  none;
        }
    }

    3) It is strange because I do not see the problem. Have you cleared cache on site using a plugin? Have you cleared the cache of chrome browser? https://chrome.google.com/webstore/detail/clear-cache/cppjkneekbjaeellbfkmgnhonkkjfpdn?hl=en

    Regards

    Avatar: Mithun Shah
    Dim Sum
    Participant
    April 24, 2019 at 12:51

    Do you mean clear cache inside my site using some plugin no. Sorry for misunderstanding. I was cleaning cache from my browser. I will clear it let you know.

    Which cache cleaning plugin do you recommend for my site?

    EDIT 1:

    Done clearing cache with chrome and plugin plus WordPress cache too same problem

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2019 at 10:53

    How does it work with Storefront theme?

    Regards

    Avatar: Mithun Shah
    Dim Sum
    Participant
    April 25, 2019 at 12:48

    I will test now and let you know…

    EDIT 1:

    It Does work
    http://prntscr.com/ngppt3

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 25, 2019 at 19:19

    Hello,

    That’s very strange because we can’t reproduce the issue https://gyazo.com/619410980e9777abfa0b70f11ca3a86a

    Try to change the font-family in Typography options, clear browser cache using https://chrome.google.com/webstore/detail/clear-cache/cppjkneekbjaeellbfkmgnhonkkjfpdn?hl=en and check if you have the same problem. Try to check your site from other PC. Maybe you have any Chrome extention that caused this problem.

    Regards

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