Hello,
Could you, please, clarify if you want to remove the +/- buttons for all the products or just for some of them that use that plugin?
Regards
Hello,
Could you, please, clarify if you want to remove the +/- buttons for all the products or just for some of them that use that plugin?
Regards
Hello,
1) We have fixed the isue with the demo content import. Check now.
2) screets-lcx error is related to PHP 7.4, it looks that plugin does not support it. We can do nothing with this because we are not plugin developers. We could just offer you an update once plugin author fixes the bug and release the update.
Do you plan to use live chat on your site? Because there is no need to keep enabled plugins that you don’t really plan to use and if these plugins are not required.
Regards
Hello,
Variable products do not use Ajax Add to cart by default that’s why you don’t see that effect but only default WooCommerce notification after page reloading that product is added to cart. You may try third-party plugins to add the Ajax add to cart for the variable products https://wordpress.org/plugins/woocommerce-ajax-add-to-cart-for-variable-products/ or https://wordpress.org/plugins/woo-ajax-add-to-cart/ but I’m not 100% sure that it will call our mini-cart after adding to cart. Anyway, you may try.
Regards
Hello,
Check now, please.
Regards
Hello,
1) FTP does not work http://prntscr.com/tt0jbl We can’t get access to your WP installation
2) We have enabled the default WooCommerce theme Storefront http://prntscr.com/tt0cfq and checked the adding to cart http://prntscr.com/tt0cyq and did not find anything on scroll – http://prntscr.com/tt0f7o (sticky cart should be there, right?)
3) The same with the XStore – http://prntscr.com/tt0d67 , nothing on scroll – http://prntscr.com/tt0ff2
Please, provide us with a short video using Gayzo Gif tool to show us how it works with the default theme as you said.
And we have our own setting to show the sticky cart on the single product page but you can enable/disable it – http://prntscr.com/tt0gk3
Regards
Hello,
Our theme should not affect the import of the variables. Try to activate the default official WooCommerce theme – Storefront – and try. Do you have issue only if our theme is activated? Let me know about the results.
Regards
Hello,
1) Edit the image size in the Theme Options > WooCommerce > Product Images. There is no other way to change the source image size that is loaded for grid
2) Add the following code to Theme Options > Custom CSS
.loop.fswp_installments_price .price.fswp_calc, .loop.fswp_in_cash_price .price.fswp_calc {
text-align: center;
}
Regards
Hello,
That version is the WPBakery version, not the Elementor version. All the versions available for the Elementor you can find below the Elementor tab http://prntscr.com/tru2yu
Regards
Hello,
We have added some custom CSS to Theme Options > Custom CSS. The fix should be added in the next theme update.
Regards
Hello,
Use WP Database Reset plugin http://prntscr.com/trr88e
And reset the DataBase fields except users and usermeta
https://gyazo.com/fb415b12fd5db9ae2c954d1b618f11d4
After that you can activate theme again and install the other version to test.
Regards
Hello,
4) You can submit feature request here https://www.8theme.com/taskboard/
If it takes likes from other users our developers will implement this option.
Regards
Hello,
You have added only 4 products to display in element settings, once I added more it works ok http://prntscr.com/trq9un So, either add more products or remove them and choose the category that you want to display products from.
Regards
Hello,
Yes, thanks. If they make it works with the default theme but you still have the issues with our theme then feel free to contact us. We’ll check if could do anything.
Regards
Hello,
It seems that your hosting has some limits for the FTP connections http://prntscr.com/trq0kn
Could you, please, fix it? Do you need IP address of our experts to add it to whitelist?
Regards
Hello,
Did you ask WooCommerce Page Builder plugin author about this issue? Because the product slider does not work even with the default theme https://gyazo.com/338e48e7db2ffbf5ef02b6d938bfd6b9
Regards
Hello,
You are welcome.
Go to Theme Options > WooCommerce > Shop > Empty cart content > change the content to what you need.
Regards
Hello,
Yes, you can do this using translation files. Install and activate Loco Translate plugin (you’ll be able to remove it once you finish). Go to Loco Translate > Themes > XStore > press create translation and choose your language from the list and System location for the translation files > press Create. After that find the “Up to” and in the translation add the “SAVE”.
Regards
Hello,
Take our apologies that you face issues using our theme.
You installed the out of date version of theme (6.3.9) that had issue with demo content installation. I updated theme, installed and activated XStore core plugin, so you should not face any issues with demo content installation. Try to install demo now.
Regards
Hello,
I see that WooCommerce plugin is out of date. Could you, please, update it to latest version and provide us with FTP access to your site to check the issue in more detail?
Regards
Hello,
I’m afraid that there is no bulk option for this. It’s default WooCommerece option and our theme does not have any additional settings for bulk edit of this.
You may also ask WooCommerce support about bulk edit https://wordpress.org/support/plugin/woocommerce/ Maybe they have any suggestions for you.
Regards
Hello,
1) Could you, please, provide us with link to product where you added the gallery images but they do not appear?
Also, the product gallery was disabled via Screen Options http://prntscr.com/trlbij > http://prntscr.com/trlbof Try to add images now.
2) Because you hide it http://prntscr.com/trl9bz Remove the code to show the link.
Regards
Hello,
Thank you. What about link to your site or WP Dashboard?
Regards
Hello,
We have checked your site. You are asking about Legenda but we found that you use the nulled version of XStore. Could you, please, explain the situation?
Regards
Hello,
Unfortunately, we have already tried that and it did not work http://prntscr.com/tra361
Are you sure about your host? Maybe provide IP instead of the domain name?
Regards
Hello,
Not sure about this. But we glad that it’s working now.
Regards
Hello,
Take our apologies that you faced any inconvenience using our theme.
Could you, please, provide us with WP Dashboard access to your site to check the issue in more detail?
Regards
Hello,
We don’t see the mentioned issue with font http://prntscr.com/tr9dn1
Check the console. Is there any error/info messages that font does not load?
Regards
Hello,
Provide us with WP Dashboard and FTP access to your site to check our theme files and what files you copied to child theme. Did you make any changes in child theme? If yes then probably child theme files should be updated according to the latest changes in the parent theme.
Regards
Hello,
Provide us with WP Dashboard and FTP access to your site to check our theme files and what files you copied to child theme. Did you make any changes in child theme? If yes then probably child theme files should be updated according to the latest changes in the parent theme.
Regards