Hello,

XStore core plugin should be updated only if you update the theme. Moving site from one domain to another does not require plugin update but it requires theme reactivation after moving in XStore > Dashboard > deactivate theme and activate it again using your purchase code.

Regards

Hello,

It looks that one of the third-party plugins that you use requires the default WooCommerce gallery and slider. I have enabled support of the default WooCommerce gallery. Check now.

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Hello,

Could you, please, clarify if you want to remove the +/- buttons for all the products or just for some of them that use that plugin?

Regards

Hello,

Variable products do not use Ajax Add to cart by default that’s why you don’t see that effect but only default WooCommerce notification after page reloading that product is added to cart. You may try third-party plugins to add the Ajax add to cart for the variable products https://wordpress.org/plugins/woocommerce-ajax-add-to-cart-for-variable-products/ or https://wordpress.org/plugins/woo-ajax-add-to-cart/ but I’m not 100% sure that it will call our mini-cart after adding to cart. Anyway, you may try.

Regards

Hello,

1) FTP does not work http://prntscr.com/tt0jbl We can’t get access to your WP installation
2) We have enabled the default WooCommerce theme Storefront http://prntscr.com/tt0cfq and checked the adding to cart http://prntscr.com/tt0cyq and did not find anything on scroll – http://prntscr.com/tt0f7o (sticky cart should be there, right?)
3) The same with the XStore – http://prntscr.com/tt0d67 , nothing on scroll – http://prntscr.com/tt0ff2
Please, provide us with a short video using Gayzo Gif tool to show us how it works with the default theme as you said.

And we have our own setting to show the sticky cart on the single product page but you can enable/disable it – http://prntscr.com/tt0gk3

Regards

Hello,

1) Edit the image size in the Theme Options > WooCommerce > Product Images. There is no other way to change the source image size that is loaded for grid

2) Add the following code to Theme Options > Custom CSS

.loop.fswp_installments_price .price.fswp_calc, .loop.fswp_in_cash_price .price.fswp_calc {
    text-align: center;
}

Regards

Hello,

We have added some custom CSS to Theme Options > Custom CSS. The fix should be added in the next theme update.

Regards

Hello,

4) You can submit feature request here https://www.8theme.com/taskboard/
If it takes likes from other users our developers will implement this option.

Regards

Hello,

Yes, thanks. If they make it works with the default theme but you still have the issues with our theme then feel free to contact us. We’ll check if could do anything.

Regards

Hello,

Did you ask WooCommerce Page Builder plugin author about this issue? Because the product slider does not work even with the default theme https://gyazo.com/338e48e7db2ffbf5ef02b6d938bfd6b9

Regards

Hello,

Yes, you can do this using translation files. Install and activate Loco Translate plugin (you’ll be able to remove it once you finish). Go to Loco Translate > Themes > XStore > press create translation and choose your language from the list and System location for the translation files > press Create. After that find the “Up to” and in the translation add the “SAVE”.

Regards

Hello,

I see that WooCommerce plugin is out of date. Could you, please, update it to latest version and provide us with FTP access to your site to check the issue in more detail?

Regards

Hello,

1) Could you, please, provide us with link to product where you added the gallery images but they do not appear?
Also, the product gallery was disabled via Screen Options http://prntscr.com/trlbij > http://prntscr.com/trlbof Try to add images now.
2) Because you hide it http://prntscr.com/trl9bz Remove the code to show the link.

Regards

Hello,

We have checked your site. You are asking about Legenda but we found that you use the nulled version of XStore. Could you, please, explain the situation?

Regards

Hello,

Not sure about this. But we glad that it’s working now.

Regards