Add to Cart variables not showing - by Pehanava

This topic has 8 replies, 3 voices, and was last updated 3 years, 7 months ago ago by Olga Barlow

  • Avatar: Pehanava
    Pehanava
    Participant
    July 30, 2020 at 06:45

    Hello,

    I am not sure what happened, but all of sudden my product attributes are not showing in product page and not to able add to cart as well

    https://pehanava.in/women/palazzo-pant-set/green-collar-neck-embroidery-with-beads-work-block-printed-palazzo-pant-set-katoen-fashions/

    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 30, 2020 at 12:28

    Hello,

    Have you installed additional plugins or made changes in child theme files?
    Do you have the same problem when a default theme (Storefront) is activated on your site?
    Please check and let us know. Provide temporary wp-admin and FTP access, if any further assistance is needed.

    Regards

    Avatar: Pehanava
    Pehanava
    Participant
    July 30, 2020 at 12:58

    Hello,

    No – Ia m not aware of any much coding knowledge to make changes in theme.

    Details of user credentials

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 30, 2020 at 16:07

    Hello,

    You have disabled Use for variations option for your attributes https://gyazo.com/f1da582fe63ac0b46459c1b12cf9ebe6

    Regards

    Avatar: Pehanava
    Pehanava
    Participant
    July 31, 2020 at 07:38

    Could you help me with bulk ?

    Before It was working. I used to bulk import the products , but I am not sure what happened , it is not working as of now.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 31, 2020 at 07:41

    Hello,

    I’m afraid that there is no bulk option for this. It’s default WooCommerece option and our theme does not have any additional settings for bulk edit of this.

    You may also ask WooCommerce support about bulk edit https://wordpress.org/support/plugin/woocommerce/ Maybe they have any suggestions for you.

    Regards

    Avatar: Pehanava
    Pehanava
    Participant
    August 1, 2020 at 15:24

    Okay..

    It’s strange?
    Because it used to work before …. why it changed all of sudden. ? I used to work the same way with bulk import of products. If this can’t be solved . I am not sure how this theme can be useful. as in e-commerence all of my products comes with variance in sizes and color when the major part can’t be activated then not sure how would ?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 3, 2020 at 07:29

    Hello,

    Our theme should not affect the import of the variables. Try to activate the default official WooCommerce theme – Storefront – and try. Do you have issue only if our theme is activated? Let me know about the results.

    Regards

  • Viewing 8 results - 1 through 8 (of 8 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.