Forum Replies Created

Viewing 30 posts - 15,511 through 15,540 (of 30,391 total)
1 2 3 … 517 518 519 … 1,012 1,013 1,014
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 4, 2020 at 12:13

    Hello,

    1) Edit the element and find slider settings tab to change the number of slides per view http://prntscr.com/tts0mx
    2) There is no option to disable slider for mobile devices, sorry. If you want to show the blog posts one below the other then use the blog grid not a slider.
    3) Go to Theme Options > Blog > Blog layout > Blog Image Hover > choose None.

    Regards

    #246489 Copied In reply to: how can i show blog as in 3 columns
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 4, 2020 at 10:06

    Hello,

    Please, don’t change parent theme and royal-core plugin till the next theme update. If you need to make any changes use child theme only.
    Fix of the demo content import will be included in the next theme update.

    Regards

    #246472 Copied In reply to: Importing demo not working
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 4, 2020 at 09:54

    Hello,

    Are you talking about the browser back button or return to the previous page link in the site breadcrumbs? Could you, please provide also screenshot of the issue. And what browser do you use? Do you have this problem with other browsers?

    Regards

    #246470 Copied In reply to: Err_cache_miss
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 4, 2020 at 09:49

    Hello,

    Created test page https://www.soul-barcelona.com/test-page-2/ and don’t see issues with editing the page using WPBakery. Provide us with link where you have this problem.
    Provide screenshots of the elements that you are trying to edit on that page.

    Regards

    #246469 Copied In reply to: WPBakery Builder doesn´t work
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 4, 2020 at 09:34

    Hello,

    Some of our support team can’t log in to your Dashboard http://prntscr.com/ttowpl
    Could you, please, temporary disable blocking to allow them to check the settings?

    Regards

    #246467 Copied In reply to: Instagram, cart popup and sublist
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 4, 2020 at 09:29

    Hello,

    Edit the columns and remove the margin-top: -50% http://prntscr.com/ttot1o

    Regards

    #246466 Copied In reply to: How can I put the blocks under the slider on the gym theme
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 4, 2020 at 09:26

    Hello,

    If you use the WPBakery version you can install Massive Addons plugin (XStore > Plugin Importer > install Massive addons) and use the Lightbox for these purposes https://massive.mpcthemes.net/lightbox/

    Regards

    #246465 Copied In reply to: Popup for website
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 4, 2020 at 09:19

    Hello,

    Go to Theme Options > Custom CSS add the below code

    .content-product .onsale {
    left: auto;
    right: 20px;
}

    Regards

    #246464 Copied In reply to: How to move Sale icon on product thumbnail?
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 4, 2020 at 09:16

    Hello,

    Headings are centered http://prntscr.com/ttojpa
    Could you, please, provide us with link to the page where you have that issue and temporary WP Dashboard access to check and test it? Maybe provide screenshots for better understanding.

    Regards

    #246463 Copied In reply to: Text Not getting aligned
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 4, 2020 at 08:50

    You are welcome.

    Regards

    #246461 Copied In reply to: Mobile Menu – Invisible Elements
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 4, 2020 at 08:49

    Hello,

    Yes, we developed the header builder and the full-width search form layout is not available for the builder search. Anyway if you want to use the third-party search form then add the third-party search shortcode to the header using the custom HTML block element http://prntscr.com/tto12k

    Regards

    #246460 Copied In reply to: Header appearance and Search form
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 4, 2020 at 08:38

    Hello,

    Try now, please.

    Regards

    #246459 Copied In reply to: Problem with checkboxes
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 4, 2020 at 07:18

    Hello,

    Nope.

    Regards

    #246453 Copied In reply to: Sticky Cart For WooCommerce Incompatibility
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 3, 2020 at 17:02

    You are welcome.

    Regards

    #246401 Copied In reply to: FILTERS
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 3, 2020 at 17:02

    Hello,

    Check now.

    Regards

    #246400 Copied In reply to: QUICK VIEW
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 3, 2020 at 16:56

    Hello,

    I see. I was there but then disappeared. Do you have any object cache on your server or in the CDN settings?

    Regards

    #246399 Copied In reply to: Static Block Cache Issue
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 3, 2020 at 15:54

    Hello,

    If you don’t want to show the out of stock label on the image you can disable it in the Theme Options > WooCommerce > Shop Elements > Sale & Out of Stock > Enable “Out Of Stock” Label.

    Unfortunately, there is no other way to show the X over the missing variation that using this option WooCommerce > Settings > Products > Inventory > “Hide out of stock products from the catalog”.

    Regards

    #246385 Copied In reply to: An X appears in the out-of-stock variation on the page and in the product catalo
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 3, 2020 at 15:46

    Hello,

    I see. Check now, please.

    Regards

    #246382 Copied In reply to: FILTERS
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 3, 2020 at 15:41

    Hello,

    1) To speed up the loading of your site fonts you may upload Roboto font https://fonts.google.com/specimen/Roboto to XStore Dashboard -> Custom fonts and then select newly uploaded (locally hosted) Roboto font at Theme Options > Typography
    2/ If you are not using Font Awesome icons (in the menu for example) you may just disable it Theme Options -> Speed optimization -> Font Awesome (we have disabled it for you).

    Regards

    #246381 Copied In reply to: slow
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 3, 2020 at 15:23

    Hello,

    But you already have the quick buttons on hover with wishlist, add to cart and quick view https://gyazo.com/2182e5037d6c19594304ad868de41a70
    I don’t understand what exactly you want to change there. Could you, please, explain in more detail?

    Regards

    #246377 Copied In reply to: QUICK VIEW
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 3, 2020 at 14:05

    Hello,

    Read this post https://crunchify.com/how-to-fix-access-control-allow-origin-issue-for-your-https-enabled-wordpress-site-and-maxcdn/
    It’s related to your server settings, not to theme.

    Regards

    #246362 Copied In reply to: fonts not loading well
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 3, 2020 at 14:03

    Hello,

    We don’t see the mentioned issue http://prntscr.com/tt7ojx

    Regards

    #246361 Copied In reply to: Static Block Cache Issue
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 3, 2020 at 13:59

    Hello,

    You are welcome.
    I don’t see the problem with the color title http://prntscr.com/tt7lf9
    Could you, please, provide us with the screenshot of the issue?

    Regards

    #246360 Copied In reply to: FILTERS
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 3, 2020 at 13:57

    Hello,

    The problem caused by DT WooCommerce Page Builder plugin. If the plugin is disabled it works fine http://prntscr.com/tt7i0w
    It seems that the plugin adds the additional class that hides the items http://prntscr.com/tt7jpb
    So, contact plugin author why do they add that class?

    Regards

    #246359 Copied In reply to: Mobile Menu – Invisible Elements
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 3, 2020 at 13:32

    Hello,

    Check now.

    Regards

    #246355 Copied In reply to: FILTERS
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 3, 2020 at 13:24

    Hello,

    Unfortunately, we as theme author can do nothing with this. You are using the Revolution slider and the way it displays depends on the Revolution slider plugin. We can’t call it to load before the content.

    Regards

    #246352 Copied In reply to: problem slide
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 3, 2020 at 10:30

    Hello,

    I don’t see Upsells on the product page, only related products.

    Related Products is a section on some templates that pulls products from your store that share the same tags or categories as the current product.
    These products cannot be specified in the admin, but can be influenced by grouping similar products in the same category or by using the same tags.

    To enable Upsells go to Theme Options > WooCommerce > Single products > Location Of Upsell Products > After content.

    Regards

    #246344 Copied In reply to: Linked Products
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 3, 2020 at 10:20

    Hello,

    Then use body font-size 13px if you want exactly the same size as on the demo http://prntscr.com/tt3esz

    Regards

    #246343 Copied In reply to: accidentally erased the prefooter static block
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 3, 2020 at 10:10

    Hello,

    Could you, please, provide us with WP Dashboard and FTP access to your site to check and help you?

    Regards

    #246341 Copied In reply to: Mobile Menu – Invisible Elements
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 3, 2020 at 10:08

    Hello,

    Sorry but your site does not work http://prntscr.com/tt32b3

    Regards

    #246340 Copied In reply to: Translate theme options in DB
  • 1 2 3 … 517 518 519 … 1,012 1,013 1,014
    Viewing 15,540 results - 15,511 through 15,540 (of 30,391 total)
Viewing 30 posts - 15,511 through 15,540 (of 30,391 total)
1 2 3 … 517 518 519 … 1,012 1,013 1,014

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