Page 316 – 8theme.com

Forum Replies Created

Viewing 30 posts - 9,451 through 9,480 (of 30,391 total)

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Olga Barlow

Participant

April 8, 2021 at 16:23

Hello,

Out theme does not have any malware code.
Could you, please, explain in more detail where did you find malware code in theme files?

Regards

#283260 Copied In reply to: malware

Olga Barlow

Participant

April 8, 2021 at 16:12

Hello,

Could you, please, tell us when you get this error? What are your actions to get errors?

Regards

#283253 Copied In reply to: ERROR woocommerce/templates/single-product/price.php:25

Olga Barlow

Participant

April 8, 2021 at 16:03

Hello,

We removed the element and added it again and the product appears well.
Check again.

Regards

#283252 Copied In reply to: Product Data Setting at Homepage's Product Sliders

Olga Barlow

Participant

April 8, 2021 at 15:59

Hello,

Fixed.

Regards

#283248 Copied In reply to: Email Builder Error (Photos can't be displayed and fatal error after add coupon)

Olga Barlow

Participant

April 8, 2021 at 15:23

Hello,

You are welcome!
You too.

Regards

#283247 Copied In reply to: Multi-level checkout the sticky navigation

Olga Barlow

Participant

April 8, 2021 at 15:23

Hello,

Provide us with link where you use it. I don’t see this section on your home page.

Regards

#283246 Copied In reply to: Responsive mode on laptop

Olga Barlow

Participant

April 8, 2021 at 15:20

Hello,

We don’t have such option in our theme. Look for the third-party plugins that will help you to implement that.

Regards

#283245 Copied In reply to: Push Notification

Olga Barlow

Participant

April 8, 2021 at 15:19

Hello,

I passed the issue to developers.

Regards

#283244 Copied In reply to: Product Data Setting at Homepage's Product Sliders

Olga Barlow

Participant

April 8, 2021 at 15:05

Hello,

Because your server blocks request https://prnt.sc/117e86k on this installation.
Your hosting provider should answer why checking the server error logs. Very ofter it’s related to SubstituteMaxLineLength
Read this topic https://www.8theme.com/topic/internal-server-error-in-customize-mode/#post-272610

Tried to add the code using file editor but it caused the error on your installation. So, please, contact your hosting provider to resolve the issue with the settings because we can do nothing from the theme side when it’s related to server settings for this WP installation.

Regards

#283242 Copied In reply to: 403 in customizer

Olga Barlow

Participant

April 8, 2021 at 14:54

Hello,

Check now, please.

Regards

#283239 Copied In reply to: missing title for Single store page

Olga Barlow

Participant

April 8, 2021 at 14:43

Hello,

1) I have imported the tea slider.
2) Created an example of that section. I used tabs element and displayed Static block with products and banner https://prnt.sc/117dwvn

Regards

#283233 Copied In reply to: Add new slider from as your samples

Olga Barlow

Participant

April 8, 2021 at 14:38

Hello,

Did you change the WP Dashboard access? Provide the correct one to log in to your Dashboard.

Regards

#283232 Copied In reply to: Email Builder Error (Photos can't be displayed and fatal error after add coupon)

Olga Barlow

Participant

April 8, 2021 at 14:15

Hello,

Is everything ok with your SSL certificate on that site? Contact hosting provider to check the issue. It’s not related to the theme but to server settings.

Regards

#283228 Copied In reply to: 403 in customizer

Olga Barlow

Participant

April 8, 2021 at 14:13

Hello,

Provide us with WP Dashboard access, please. We’ll check the issue in more detail.

Regards

#283227 Copied In reply to: Woocommerce info box disappearing after seconds

Olga Barlow

Participant

April 8, 2021 at 13:55

Hello,

Check now.

Regards

#283221 Copied In reply to: Select Variation Not working

Olga Barlow

Participant

April 8, 2021 at 13:42

Hello,

You can switch between My account page layouts using WooCommerce settings https://prnt.sc/117cmob
Could you, please, let me know if you still need help with the single product builder?

Regards

#283217 Copied In reply to: Several questions

Olga Barlow

Participant

April 8, 2021 at 13:28

Hello,

I suppose you use some additional plugin for the reviews and that’s why you have the mentioned issue.
Provide us with temporary WP Dashboard access to your site to check the single product and help you. Can’t check the product without access because of the maintenance mode.

Regards

#283213 Copied In reply to: Single Product Tabs / Review / Rating – Not Working/Displaying Correctly

Olga Barlow

Participant

April 8, 2021 at 12:58

Hello,

We are able to help you only with theme scripts, Germanized plugin is a third-party plugin that you use. We are not developers of that plugin, so I don’t have information about scripts that it uses.
Checkout works the same way even with the default Storefront theme https://gyazo.com/2fff5906a21da75dc39b6a8524163646
So, please, contact Germanized plugin author to get help with this! It’s not possible to change using CSS styles.

Regards

#283209 Copied In reply to: Multi-level checkout the sticky navigation

Olga Barlow

Participant

April 8, 2021 at 12:41

Hello,

1) Watch video tutorial on how to create mega menu using Static Block https://youtu.be/f07MBdnFPfk but instead of the WPBakery use Elementor https://www.8theme.com/documentation/xstore/support/static-blocks/

2) Go to Appearance > Menus > edit your menu and turn off the label https://prnt.sc/117bdk5

3) Also, I would recommend you to check the video tutorials of the header builder https://www.youtube.com/playlist?list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG

Regards

#283206 Copied In reply to: Mega Menu / Elementor / Organic

Olga Barlow

Participant

April 8, 2021 at 12:28

Hello,

Could you, please, numerate your questions to avoid misunderstanding?
1) You can edit number of products per view using element options https://prnt.sc/11788ok If you want 4 for the large screens and notebooks then set 4 for both. If you want to have 2 rows grid instead of the slider then switch the type to grid https://prnt.sc/117avi6 set the columns and product limit.

2) Check the wishlist now.

3) Another page includes out of date Tabs element https://prnt.sc/117b2a5 That has a little bit different design on the mobile. You can use it but keep in mind the WPBakery developers probably remove it in one of the next versions and then you will need to recreate section with tabs using another element.

4) Payment gateways are WooCommerce settings, not theme settings. You can try Stripe payment gateway to implement credit card payment https://docs.woocommerce.com/document/stripe/

Regards

#283205 Copied In reply to: Demo problem

Olga Barlow

Participant

April 8, 2021 at 10:44

Hello,

Contact your hosting provider and ask for server error logs.
It looks that there is some limit for that WP installation. Provide us server error logs.

Regards

#283190 Copied In reply to: 403 in customizer

Olga Barlow

Participant

April 8, 2021 at 10:24

Hello,

Add the number of slides for other devices https://prnt.sc/11788ok in your case for the notebook. Check now.
Do you still have any other issues with the home page editing?

Regards

#283188 Copied In reply to: Demo problem

Olga Barlow

Participant

April 8, 2021 at 10:11

Hello,

Edit the grid template according to your needs https://prnt.sc/1177wa3
And choose it in the element settings https://prnt.sc/11773m0

Regards

#283186 Copied In reply to: Can I reduce size of the post grid

Olga Barlow

Participant

April 8, 2021 at 08:29

Hello,

Take our apologies. That option works for the default Elementor elements, it does not work for the custom elements. We changed the responsive breakpoint in theme files and this fix will be included in the next theme update. Check now, please.

Regards

#283164 Copied In reply to: Responsive mode on laptop

Olga Barlow

Participant

April 7, 2021 at 18:37

Hello,

I created Blog page and My albums page. We don’t have more pages.

Regards

#283113 Copied In reply to: Barbershop in elementor

Olga Barlow

Participant

April 7, 2021 at 18:09

Hello,

You can translate admin strings using WPML admin strings option and add them to your string translator https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/

Also, follow the WPML documentation https://wpml.org/documentation/theme-compatibility/building-multilingual-ecommerce-sites-using-xstore-and-wpml/?aid=46060&affiliate_key=YI8njhBqLYnp

Let me know if you still have issues with translation after that and untranslated strings.

Regards

#283111 Copied In reply to: unable to get rid of curruncies link from main menu

Olga Barlow

Participant

April 7, 2021 at 18:05

Hello,

I see. I sent the problem back to the developers.

Regards

#283109 Copied In reply to: Email Builder Error (Photos can't be displayed and fatal error after add coupon)

Olga Barlow

Participant

April 7, 2021 at 18:04

Hello,

Provide us with WP Dashboard access to check and compare.

Regards

#283108 Copied In reply to: Topic: Bug logout display layout

Olga Barlow

Participant

April 7, 2021 at 18:03

Hello,

Install and use Insert Headers and Footers plugin if you need to add any code before the close head tag, to body or footer.

Regards

#283107 Copied In reply to: Help me!

Olga Barlow

Participant

April 7, 2021 at 17:59

Hello,

No, just ask them to check the server response time and improve it if they could.
I tested your site today and did not face issue with the response time. So, maybe that was just a temporary problem.

Regards

#283106 Copied In reply to: Arrow slider product
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Viewing 9,480 results - 9,451 through 9,480 (of 30,391 total)

Viewing 30 posts - 9,451 through 9,480 (of 30,391 total)

← 1 2 3 … 315 316 317 … 1,012 1,013 1,014 →

Forum Replies Created

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