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  Myko007

  Participant

  April 6, 2021 9:08 am

  Hello there. I have this kind of issue when working on a bigger monitor the website shows fine like this https://prnt.sc/115j1wk, whereas on a standard laptop becomes responsive like this https://prnt.sc/115j3dy. Its should not be like that eventhough when working on laptopt developing a website, becuase it becomes really confusing. Could you please have a look at this as i would prefere to have a none responsive website on a laptop which standard size.

  Thank you

  Theme version: 7.2.7

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  Olga Barlow

  Support staff

  April 6, 2021 12:58 pm

  Hello,

  Provide us with the correct WP Dashboard access to your site. We’ll check the issue in more detail.

  Regards

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  Myko007

  Participant

  April 6, 2021 3:17 pm

  Hello I did not change your access but yes no problem please find it attached.
  Thanks

  

  Content is visible for topic creator and
  support staff only.

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  Myko007

  Participant

  April 7, 2021 8:26 am

  Any update on this topic?

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  Rose Tyler

  Support staff

  April 7, 2021 10:50 am

  Hello,

  Sorry for the delay in answering.
  It takes settings from here – http://prntscr.com/116e04m , you can change Breakpoints settings. Click here – http://prntscr.com/116e18q > site settings > layout > breakpoints > tablet

  Regards

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  Myko007

  Participant

  April 7, 2021 6:28 pm

  It doesn’t work made a brake point up 800 still the same please advice

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  Olga Barlow

  Support staff

  April 8, 2021 8:29 am

  Hello,

  Take our apologies. That option works for the default Elementor elements, it does not work for the custom elements. We changed the responsive breakpoint in theme files and this fix will be included in the next theme update. Check now, please.

  Regards

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  Myko007

  Participant

  April 8, 2021 8:30 am

  Guys this is very important would you please assist us to sort the issue ? https://prnt.sc/1174yo2

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  Myko007

  Participant

  April 8, 2021 8:32 am

  Hello did not seen this message, so what are suggesting in this case ? its not custom element though its a static block of slider?
  What is the solution for this then as i assume next theme update won’t come this soon will it ?

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  Olga Barlow

  Support staff

  April 8, 2021 3:23 pm

  Hello,

  Provide us with link where you use it. I don’t see this section on your home page.

  Regards

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  Myko007

  Participant

  April 8, 2021 6:35 pm

  I took it off from the home as you said its not doable but left it on after product widget so you can find it at the end of the product or category page

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  Olga Barlow

  Support staff

  April 9, 2021 12:11 pm

  Hello,

  I checked the carousel and don’t see issue anymore https://gyazo.com/a95cb63435229b2690131272345f67a0
  Cloud you, please, explain in more detail what exactly is wrong now?

  Regards

  #283351 copied to clipboard

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  Myko007

  Participant

  April 9, 2021 7:05 pm

  Hello, please check an existing home page its not howing properly, on responsive it just a mess
  thanks

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  Rose Tyler

  Support staff

  April 10, 2021 10:50 am

  Hello,

  I do not see the mentioned mess on your Home page. Olga comes back after the weekend. Please provide screenshots of what exactly is wrong and explain what do you want to get.
  Thanks in advance.

  Regards

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