the arrows for navigating the slide of the “best seller / men product” in the home do not work, but only the dots below (pagination type).
how can i solve?Theme version: .7.2.6
Thanks for using XStore.
Provide URL and temporary wp-admin access, so we can take a closer look.
access data entered
it only works the first time then when you scroll and go back up it no longer recognizes the arrow keys
We have check your website URL thoroughly with many up and down scroll but we do not see any issue with slider. Can you please check your website after clear your browser cache.
Note: Your website server response time is too slow Please contact with our hosting provider about this issue.
how and where can i contact your provider?
It was a misprint. Our support meant your hosting provider. Y is missing.
And arrow are ok as I can see https://gyazo.com/ecb1896c9bad844bd510d9caa2f24d4a
ok thanks, what can I report to my provider (SiteGround), only that it is slow or something more specific?
No, just ask them to check the server response time and improve it if they could.
I tested your site today and did not face issue with the response time. So, maybe that was just a temporary problem.
You must be logged in to reply to this topic.Log in/Sign up
One standard license is valid only for 1 project. Running multiple projects on a single license is a copyright violation.