Woocommerce info box disappearing after seconds

This topic has 22 replies, 3 voices, and was last updated 2 years, 11 months ago ago by Olga Barlow

  • Avatar: eveprod
    eveprod
    Participant
    April 6, 2021 at 14:35

    Ho, I have compiled a serie of bundled and mix and match products, and since there’s a minimum quantity to apply, that info is showed in the WooCommerce info box. The info box disappears after a few seconds, making it impossible to know the amount of products already selected, is it possible to show it permanently in bundled and mix and match products?

    Please, contact administrator
    for this information.
    21 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 6, 2021 at 17:47

    Hello,

    Go to Theme Options > WooCommerce > Shop > Shop page layout > Product Added Notification > Off. Check the product after that.

    Regards

    Avatar: eveprod
    eveprod
    Participant
    April 6, 2021 at 18:34

    Please see here:
    https://prntscr.com/115wb53

    that’s the info b0x I would like to appear until conditions are completed

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 7, 2021 at 14:26

    Hello,

    I do understand you.
    Did you disable the mentioned option?

    Regards

    Avatar: eveprod
    eveprod
    Participant
    April 8, 2021 at 01:31

    yes but it keeps disappearing after 4 seconds

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 8, 2021 at 14:13

    Hello,

    Provide us with WP Dashboard access, please. We’ll check the issue in more detail.

    Regards

    Avatar: eveprod
    eveprod
    Participant
    April 8, 2021 at 17:49

    Please advise

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 8, 2021 at 17:57

    Hello,

    Can’t log in to your account https://prnt.sc/117hkmi

    Regards

    Avatar: eveprod
    eveprod
    Participant
    April 8, 2021 at 18:18

    use this with google authenticator

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 9, 2021 at 11:04

    Hello,

    Code you provided does not work https://prnt.sc/1183u8y

    Regards

    Avatar: eveprod
    eveprod
    Participant
    April 9, 2021 at 11:29

    the code expires every 30 seconds

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 9, 2021 at 14:01

    Hello,

    Add our account to the exclusion or something. Because 30 secs is not enough for the support to log in.

    Regards

    Avatar: eveprod
    eveprod
    Participant
    April 9, 2021 at 15:31

    done

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2021 at 07:44

    Hello,

    Thanks for the reply. Our technicians will be able to reply after the weekend. Sorry for such delay in answering. Please be patient.

    Regards

    Avatar: eveprod
    eveprod
    Participant
    April 12, 2021 at 14:43

    I’ll wait

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 12, 2021 at 17:47

    Hello,

    Check now.

    Regards

    Avatar: eveprod
    eveprod
    Participant
    April 12, 2021 at 18:04

    perfect, but created an increment of 2 when adding quantity… I will try to solvem thank you

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 12, 2021 at 18:19

    Hello,

    You are welcome. So, do you need any help from our side?

    Regards

    Avatar: eveprod
    eveprod
    Participant
    April 12, 2021 at 18:32

    tried to deactivate latest plugins, but problem not solved

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 12, 2021 at 18:37

    Hello,

    Do you mean that 2 items appear if you click + ? It caused by WooCommerce Min/Max Quantities plugin.

    Regards

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