Hello,

Thank you. I passed your issue to our developers. I’ll inform you once get answer from them.

Regards

Hello,

Do you test on iPhone or Android device?

Regards

Hello,

1) Recreate all the static blocks using ELementor instead of the WPBakery page builder and disable the WPBakery page builder plugin. Use only the one page builder on your site. Using of both builders slows down the site.

2) If I test the home page using Chrome tools page loading time is ok https://prnt.sc/1184y4n
Pingdom tool test report https://tools.pingdom.com/#5e2d92ad0bc00000
Also, the following results I get while testing your site using GTmetrix https://gtmetrix.com/reports/drink2l.co.uk/ZC3AGVYQ/

3) Besides you can optimize images using Tinypng tool or plugin https://tinypng.com/ and it will also speed up the loading, for example https://prnt.sc/1184hf8 Because not all the images that you use are optimized as you can see

We have enabled all the possible optimization settings from theme side. We don’t have more options to make it faster from theme side.

Regards

Hello,

Code you provided does not work https://prnt.sc/1183u8y

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Hello,

Fix will be included but the update is not released. Provide us with the WP Dashboard and FTP access to fix the problem. Do the backup of theme files once we fix the issue and save the archive till we release the new version.

Regards

Hello,

Can’t log in to your account https://prnt.sc/117hkmi

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Hello,

As I can see this is different project on the different domain https://gyazo.com/e0f4a609fb35d8d958b6c548fadcf6db

Regards

Hello,

Add the below code to Theme Options > Custom CSS

.product .product-name, .product .add-to-container {
    text-align: center;
}

Regards

Hello,

Yes, use translation files for these purposes and change the translation of the description string of the WooCommerce plugin (Loco translate > Plugins > WooCommerce).

Or use WooCommerce snippet to rename tabs https://docs.woocommerce.com/document/editing-product-data-tabs/#section-2

Regards

Hello,

Add the below code to Theme Options > Custom CSS

.content-product .product-content-image img {
    width: auto;
    max-height: 300px;
}
.content-product .product-content-image {
    min-height: 300px;
    max-height: 300px;
    display: flex;
    justify-content: center;
    align-items: center;
}
@media only screen and (max-width:480px) {
    .content-product .product-content-image {
        min-height: 180px;
        max-height: 180px;
    }
    .content-product .product-content-image img {
        max-height: 180px;
    }
}

Regards

Hello,

BG image of the slide had bg-size: cover, it resize the background image to cover the entire container, even if it has to stretch the image or cut a little bit off one of the edges.
Read more about slider responsive settings here https://www.sliderrevolution.com/documentation/responsive-settings/ and https://www.sliderrevolution.com/faq/responsive-content/

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Hello,

Thank you so much for using XStore. We have checked it in depth. Take a look please: https://prnt.sc/117gjjb https://gyazo.com/e0f4a609fb35d8d958b6c548fadcf6db https://gyazo.com/6a16b8cf4cdff3feb31ad746585345e8
You can use 1 license for 1 project(dev and production sites) according to ThemeForest license policy https://themeforest.net/licenses/standard 

Regards

Hello,

Issue passed to developers. Waiting for their reply. We have a lot of requests these days, so take my apologies for the possible delay.

Regards

Hello,

Out theme does not have any malware code.
Could you, please, explain in more detail where did you find malware code in theme files?

Regards

Hello,

We removed the element and added it again and the product appears well.
Check again.

Regards