Product page issues, images, woozone & translations

This topic has 8 replies, 2 voices, and was last updated 3 years ago ago by Olga Barlow

  • Avatar: solso
    solso
    Participant
    April 4, 2021 at 19:13

    Hello,

    Hope you’re doing well

    We are facing few issues with the product page and WooZone plugin
    1- Products images and some of showing like this https://share.getcloudapp.com/kpuKdARx
    and some of showing fine but without badges like this https://share.getcloudapp.com/6qu8DbXQ

    2- How to translate text in two language English and french with WPML, right i can only translate in one language
    https://share.getcloudapp.com/kpuKdAvk
    https://share.getcloudapp.com/GGuQ07eN

    3- When I translate product with WPML images are broken and not showing https://share.getcloudapp.com/QwuEQ8oE

    Thanks in advance for your help
    Happy easter

    7 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 5, 2021 at 14:54

    Hello,

    1) Provide us with WP Dashboard and FTP access to your site to check the issue in more detail.
    2), 3) Contact WPML support with these questions.

    Regards

    Avatar: solso
    solso
    Participant
    April 5, 2021 at 16:27

    Please see private content and check the different issues.

    Thanks for your help

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 6, 2021 at 12:33

    Hello,

    1) FTP is incorrect https://prnt.sc/115o2rq
    But I was able to make some changes using file manager. Check the single product with label now.

    Regards

    Avatar: solso
    solso
    Participant
    April 6, 2021 at 15:03

    Sorry for the FTP problem. I checked and it worked on my side with the details i have put on private area. Please confirm it works

    About the pitch issue with the badges, It is better but we don’t display anymore the pictures when we clic on it as on https://xstore.8theme.com/product/product-image-right/#&gid=1&pid=1 for instance
    Please check and tell me.

    Also, I styled the price in the slider (font and color) and on category pages but it had no impact on product page. Do you know
    – how to style the title, price… (font family, font size, color and weight…) ?
    – If we can add the price where we want, for instance close to the box?

    Thanks again for your help

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 7, 2021 at 14:03

    Hello,

    1) Check the enlarge option now.
    2) I replaced

    .product-details .price {
        font-size: 22px;
        color: #0c3f7f;
    }

    with

    .product-details .price, .product-content .price {
        font-size: 22px;
        color: #0c3f7f;
    }

    Check the price now.

    Regards

    Avatar: solso
    solso
    Participant
    April 7, 2021 at 14:28

    Hello Olga,

    Thanks for the price styling!

    About “1)” please see why we have this overlapping on the controls, xmark and arrows… https://prntscr.com/116iv09
    Thanks again.

    About the broken images when we use wpml and woozone, you don’t know and can’t help about this?

    Best,

    Fabrice

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 7, 2021 at 17:53

    Hello,

    1) Check again.
    3) Contact WPML support. They will be able to help with this I suppose.

    Regards

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