Hello,

1) We updated also the Revolution slider plugin to the latest version (6.5.5) and they have problem with the latest version. If I downgrade slider to 6.5.4 it works. So, keep the old version enabled till they release the new version with the fix of this bug.

2) Yes, it’s a new view of WP 5.8. But if you prefer the old styles you can disable the new WP widgets in Theme Options > General > Enable Old Widgets Panel.
3) Oh, sorry https://prnt.sc/1gb86m1 It was difficult for me to work with the French. Changed back.

Regards

Hello,

Contact Snapchat Pixel for WooCommerce plugin author to fix the js error https://prnt.sc/1gb1ob8
We are not developers of that plugin. That error breaks the add-to-cart process.

Regards

Hello,

Provide us with WP Dashboard and FTP access to your site. Probably you have some out of date files in your child theme. We need to take a closer look at this.

Regards

Hello,

Why did you set cart and Checkout pages as Drafts https://prnt.sc/1gaqeg9 I changed status to Published. Try to proceed with the checkout process after that.

Regards

Hello,

Read this post and follow the instruction https://docs.wp-rocket.me/article/1436-mini-cart-cached-already-has-product-in-it

Regards

Hello,

I see that you use Cloudflare. Try to clear the CDN cache.

Regards

Hello,

Try to install one of the dedicated SMTP providers https://docs.woocommerce.com/document/email-faq/#section-7 and check emails after that.

Regards

Hello,

Thank you for choosing our theme.
Have you already imported any demo content? Could you, please, provide us with link to your site?

This home page https://xstore.8theme.com/demos/home-banners/ created using WPBkery page builder and product look element is not available for the Elementor https://prnt.sc/1g9s1eg

All the other elements could be created using Elementor product tabs and Banner with mask element.

Regards

Hello, @Amir

You used out of date version of theme and core plugin that was not compatible with WP 5.8. Besides one of the third-party plugins caused the issue with the widgets but we can’t check which one because your hosting blocks our IP and we can’t access your site to test and to your FTP https://prnt.sc/1g9ldtb
Please, disable the firewall to allow us to find the reason of the issue.

Regards

Hello,

Email builder is not compatible with the multilingual plugins at this moment, unfortunately. Our developers already have the task to add support of multilingual plugins in the features list but I can’t tell you when they implement this.
So, if you need multilingual emails then use default WooCommerce templates or look for another email builder that supports this.

Regards

Hello,

Can’t log in to your Dashboard https://prnt.sc/1g974i1

Regards

Hello,

Finish the WooCommerce setup https://prnt.sc/1g96712

Regards

Hello,

If you already set full-width slider type in the slider settings then don’t stretch row with content in the WPBakery settings https://gyazo.com/5eae0c9131476e703e4f3007458d82c8 Because it causes the mentioned issue.

Regards

Hello,

Could you, please, explain in more detail what you mean by “tab menu option”?
Provide us with the screenshots for a better understanding.

Regards

Hello,

We have contacted the YITH Wishlist plugin author with this question https://wordpress.org/support/topic/conflict-with-the-wpbakery-gallery/ because it happens even with the default theme not just with the XStore theme.

Regards