Probleme avec revolution slider - by Andy93i

This topic has 16 replies, 4 voices, and was last updated 2 years, 5 months ago ago by Rose Tyler

  • Avatar: Andy93i
    Andy93i
    Participant
    July 22, 2021 at 11:08

    Hello,

    I have a problem with the display of my banner. It takes a long time to display or not at all. Before it was only on mobile now it does not display at all.

    There is also the carousel just below that takes time to appear while before it had no problem.

    I also tried to update woocommerce, wordpress and your theme but it broke my site.

    15 Answers
    Avatar: John Holden
    John Holden
    Support staff
    July 22, 2021 at 16:08

    Hello

    Thank you so much for contacting Us!

    Can you please send us your website URL and wp admin access so that we will look forward your issue in best possible way.

    John Holden

    Avatar: Andy93i
    Andy93i
    Participant
    July 22, 2021 at 16:17

    Hello,

    Ok, you can also look for the typography please.

    It doesn’t seem to be displayed correctly even after clearing the cache.

    Thanks

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 23, 2021 at 11:36

    Hello,

    1) I don’t see problem with your slider https://gyazo.com/04b80bbd6365c5d447178ea5de228a17
    2) Your font is blocked by server settings https://prnt.sc/1eqc44o So, contact your hosting provider to fix it https://medium.com/@dtkatz/3-ways-to-fix-the-cors-error-and-how-access-control-allow-origin-works-d97d55946d9

    Regards

    Avatar: Andy93i
    Andy93i
    Participant
    July 26, 2021 at 07:46

    Hello, there is a problem with the mobile version.

    Thanks

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 26, 2021 at 12:28

    Hello,

    What issue with the mobile version do you have? Could you, please, explain in more detail?

    Regards

    Avatar: Andy93i
    Andy93i
    Participant
    July 26, 2021 at 14:58

    Hello,

    You have to scroll for the image to appear and it takes a long time to appear, but the photo is only 12.14 Kb in weight.

    I also can’t modify the slides, revolution slider doesn’t display them anymore

    Thanks

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 26, 2021 at 21:10

    Hello,

    I see that you use Cloudflare. Try to clear the CDN cache.

    Regards

    Avatar: Andy93i
    Andy93i
    Participant
    July 27, 2021 at 14:34

    Even after clearing the cache it doesn’t display well

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 28, 2021 at 15:51

    Hello,

    Could you, please, log in to your account https://www.fibrany.com/wp-admin/options-general.php?page=cloudflare#/login ?

    Regards

    Avatar: Andy93i
    Andy93i
    Participant
    July 30, 2021 at 16:32

    Yes, its ok now 🙂

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 30, 2021 at 18:02

    Hello,

    So, is the problem resolved?

    Regards

    Avatar: Andy93i
    Andy93i
    Participant
    July 30, 2021 at 18:05

    No, it is the same problem and it is impossible to modify a slider, there is a problem with revolution slider

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 30, 2021 at 18:32

    Hello,

    Issue with the images was caused by this option that you enabled http://i.prntscr.com/jjVwGOLVShGJy843RmdntQ.png Read the description of the option to understand what it causes on your site. I have disabled it. Check now.

    What exactly can’t you change in slider settings? Explain in more detail, please.

    Regards

    Avatar: Andy93i
    Andy93i
    Participant
    September 17, 2021 at 17:26

    Now it works but there is a problem, the slider does not display in full, or it takes a long time to do so.

    Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 19, 2021 at 08:54
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