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Recent Topics Submitted have Disappeared

This topic has 4 replies, 2 voices, and was last updated 2 years, 8 months ago ago by Olga Barlow

  • Avatar: Amir
    Amir
    Participant
    July 26, 2021 at 14:13

    Hey
    The recent threads that I have submitted have disappeared from my panel. There is no topics submitted.
    Is something wrong with your ticket system?

    Please, contact administrator
    for this information.
    #296086 Copied Theme version: 7.2.9
    3 Answers
    Avatar: Amir
    Amir
    Participant
    July 26, 2021 at 14:14

    Hey

    Please contact administrator
    for this information.
    #296087 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 26, 2021 at 20:05

    Hello, @Amir

    You used out of date version of theme and core plugin that was not compatible with WP 5.8. Besides one of the third-party plugins caused the issue with the widgets but we can’t check which one because your hosting blocks our IP and we can’t access your site to test and to your FTP https://prnt.sc/1g9ldtb
    Please, disable the firewall to allow us to find the reason of the issue.

    Regards

    #296156 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 26, 2021 at 20:11

    Hello,

    I suppose your server limit causes the issue with the new WP widgets https://prnt.sc/1g9q0ew So, contact your hosting provider to check the server error logs and fix the limits.

    Regards

    #296158 Copied
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