Forum Replies Created

Viewing 30 posts - 15,271 through 15,300 (of 16,108 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 28, 2014 at 19:30

    You’re welcome!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 28, 2014 at 19:18

    One more thing: we’re unable to connect to your FTP account. Please check provided credentials!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 28, 2014 at 18:11

    Okay!
    If you have any troubles with text editing don’t hesitate to contact us.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 28, 2014 at 18:08

    Hello,

    Could you please provide us with wp-admin credentials as well?

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 28, 2014 at 18:00

    Hello,

    You’re welcome!
    It is better to contact WooCommerce plugin developers concerning implementation this feature.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 28, 2014 at 17:55

    Hello,

    You can checkout the list of hosting solutions from WooCommerce plugin developers: http://www.woothemes.com/hosting-solutions/.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 28, 2014 at 17:52

    Hello,

    Please add the following code into the custom.css:

    .amount, .onsale-price .price, .currentprice {
    display: inline;
    margin: 0;
    }

    Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 28, 2014 at 17:35

    Hello,

    You can edit this text in wp-content/plugins/woocommerce/includes/gateways/cheque/class-wc-gateway-cheque.php file (line number 68).

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 28, 2014 at 17:20

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 28, 2014 at 16:52

    Hello,

    Could you please provide us with wp-admin credentials in Private Content.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 28, 2014 at 16:33

    Hello,

    You’re welcome!
    If you have any questions don’t hesitate to contact us.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 28, 2014 at 16:32

    Hello,

    It seems to be your hosting provider issue. We’ve checked your site with default theme and it’s loading time was approximately the same as with our theme (16 seconds). We recommend you to contact your hosting provider concerning this issue.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 28, 2014 at 16:21

    Hello,

    Could you please show us screenshot of what you exactly want to configure?

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 28, 2014 at 16:11

    I’ve made some modifications in woocommerce wc_cart_totals_shipping_method_label function.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 28, 2014 at 16:05

    Hello,

    Please provide us with wp-admin credentials in Private Content.

    Regards,
    Jack Richadrson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 28, 2014 at 15:56

    Hello,

    You’re welcome!

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 28, 2014 at 15:55

    Hello,

    We’ve made some changes. Please check you checkout page now!

    Regards,
    Jack Richadrson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 28, 2014 at 15:05

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content and we’ll help you out.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 28, 2014 at 15:03

    Hello,

    Could you please clarify us with more details what exactly you can’t to perform. We can’t see any problems with Visual Composer plugin on your site.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 28, 2014 at 12:02

    Hello,

    The first set of code is used to set up logo width on desktop devices and the second for mobile devices.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 28, 2014 at 11:47

    Hello,

    You’re welcome!
    It is highly recommended to update theme because major bugs were fixed in previous updates. That’s why we don’t investigate issues in old theme versions.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 28, 2014 at 11:41

    Hello,

    As we can see code is added correctly. Do you experiencing any problems at the moment?

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 25, 2014 at 19:08

    Hello,

    As we can see Visual Composer works fine on the blog page. Could you please clarify us with more details about the issue?

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 25, 2014 at 18:56

    For the blog landing page it is necessary to put widgets into the Main Sidebar widget area.

    Regards,
    Jack Richadrson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 25, 2014 at 18:49

    Hello,

    To disable chat you should go to Administration Panel -> Plugins and deactivate Screets Live Chat plugin.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 25, 2014 at 18:47

    Hello,

    Have you read our documentation about Widgets: https://www.8theme.com/demo/docs/legenda/#!/widgets?
    It necessary to place required content in appropriate widget areas.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 25, 2014 at 18:37

    Hello,

    Could you please describe the steps which you did to install theme.
    Also have you read our documentation about how to install: 8theme.com/demo/docs/legenda/#!/installation?

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 25, 2014 at 18:30

    Hello,

    Currently we’re working on your question about changing sidebar position on mobile view.
    Concerning your second question: it is necessary to edit blog page and change Widget Area value to your custom widget area – “Blog”. I’ve did it already.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 25, 2014 at 18:15

    Thank you very much!
    Have a great weekend too.
    If you have any questions don’t hesitate to contact us.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 25, 2014 at 17:48

    Hello,

    You’re welcome!
    I’ve changed single product size in WooCommerce settings and then regenerated all thumbnails.

    Regards,
    Jack Richardson

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Viewing 30 posts - 15,271 through 15,300 (of 16,108 total)
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