Woocommerce Product Variation Images Distort

This topic has 8 replies, 3 voices, and was last updated 9 years, 10 months ago ago by Jack Richardson

  • Avatar: mwhitman
    mwhitman
    Participant
    July 24, 2014 at 15:56

    Hi Eva,

    Wondered if you can help. I’m adding product variations (size, colour) to a parent product. The parent product displays perfectly but when I select a product variation the image associated with that variation distorts. The product variation images are exactly the same size as the parent product. Any idea what is going on?

    I have attached my wp admin details so you can go check it out.

    Thanks,

    Mark

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    July 24, 2014 at 16:56

    Hello,

    Images for variation products used dimensions 300px*300px from Woocommerce settings. I’ve regenerated thumbnails with the plugin http://wordpress.org/plugins/regenerate-thumbnails/ which I’ve installed for you and now the images are showing fine.
    Please check from your side and clear browser cache before.

    Regards,
    Eva Kemp.

    Avatar: mwhitman
    mwhitman
    Participant
    July 25, 2014 at 17:11

    Hi Eva,

    Thanks for that, but it seems the product variation images are now blurred, not distorted though. Would you be able to have another quick look at the same product.

    Very much appreciate your help.

    Mark

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 25, 2014 at 17:33

    Hello,

    I’ve made some changes in your settings. Please check you pictures now!

    Regards,
    Jack Richardson

    Avatar: mwhitman
    mwhitman
    Participant
    July 25, 2014 at 17:40

    Thanks Jack, seems to have worked a treat. What did you do? Was it a simple fix?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 25, 2014 at 17:48

    Hello,

    You’re welcome!
    I’ve changed single product size in WooCommerce settings and then regenerated all thumbnails.

    Regards,
    Jack Richardson

    Avatar: mwhitman
    mwhitman
    Participant
    July 25, 2014 at 17:53

    Cheers Jake, have a great weekend. Mark

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 25, 2014 at 18:15

    Thank you very much!
    Have a great weekend too.
    If you have any questions don’t hesitate to contact us.

    Regards,
    Jack Richardson

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