Forum Replies Created

Viewing 30 posts - 15,301 through 15,330 (of 17,791 total)
  • Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    This problem is related to Woocommerce as when ajax is disabled, the parameter of product addition shouldn’t work. By default Woocommerce has Aajx “Add to Cart” enabled, that’s why they don’t have such bug. We’ll contact their support regarding this problem and we’ll either remove ajax disable option or they will fix it in the update and everything will work fine.
    Meanwhile you can enable ajax in Theme Options to make Cart page work properly.
    Please take our apologies for inconveniences.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    This is related to Woocommerce settings and you need contact their support regarding your queries. Sorry, there are no such options in the theme.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with WP Dashboard credentials in Private Content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve enabled options “Optimized CSS” and “Optiomized JS” in WP Dashboard > Ultimate > Modules > Scripts and Styles tab.
    Now clear browser cache and check “Advanced Carousel” element.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Your login credentials are incorrect. Could you please reset the password?
    Also when you are logged out try to clear browser cache and check My Account page then.
    Are you using any cache plugins for your site?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve checked your site in Firefox, Chrome and IE v.11 and there are no problems with site loading.
    Also I tried to open the site via proxy service and everything was ok, here is the link
    http://anonymouse.org/cgi-bin/anon-www.cgi/http://bkbcuracao.com

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please add this code in Theme Options > Custom CSS > Global Custom CSS:

    @media only screen and (min-width: 980px) and (max-width: 1200px){
    .menu > li > a {
      line-height: 0px;
    }}

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Could you please provide us with a page link where you see that text and a screenshot of it?

    Thank you.
    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve reuploaded original files for parent theme and the warnings have gone.
    Please clear browser cache and check.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Change the code:

    .main-nav.visible-desktop {
        z-index: 0 !important;
    }

    with

    .main-nav.visible-desktop {
        z-index: 10 !important;
    }

    and also add the following css code:

    .wpb_revslider_element.wpb_content_element {
        z-index: 1 !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Ok, we’re looking forward to your reply.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with WP Dashboard and FTP credentials and specify what code you’re trying to add.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Those were just notices, not errors. They can be hidden by disabling debug mode what I did in wp-config.php file.
    Please check the site now.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please give us site name as well.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You need edit the file wp-content/themes/woopress/woocommerce/global/breadcrumb.php.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You are always welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    It seems cache is enabled on a server where your site is hosted.
    You need ask your hosting provider regarding this issue.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    To remove related posts go to Theme Options > Blog Layout > Show Related posts > Off.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    1. I’ve edited Cart page and select “Without Sidebar” for “Sidebar Position” field in Page Layout box. Please check your Cart page now.

    2. That text is added in Woocommerce > Settings > Bulk Discount tab > Optionally enter information about discounts visible on cart page.

    3. Add this code in Custom CSS:

    .cart_totals .tax-total {
      display: none;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You can add background image in header for product categories in WP Dashboard > Products > Categories > edit a category > Category Header.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Create .po files with your language prefix as described in this article: http://betterwp.net/wordpress-tips/create-pot-file-using-poedit./ and translate the needed string there.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve changed permissions to 777 for the folder “uploads” and images have appeared.
    Please clear browser cache and check your site.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    As I see you’ve already hidden the arrows. Is your issue resolved?

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Try to use this css code in custom.css:

    .main-nav.visible-desktop {
    z-index: 0 !important;
    }
    .et-search-result {
    z-index: 1000 !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You need to use Info Box element in Visual Composer editor. Unfortunately there is no specific shortcode for this item.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome.

    Have a nice day too.

    Best regards,
    Jack Richardson.

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Viewing 30 posts - 15,301 through 15,330 (of 17,791 total)